Excelent product it great when you pay for something that really works and works as discribed very happy with the result and the product keep up the good work
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See what reviewers are saying
The customer service is very responsive; they resolved all my issues. I want to say that HitPaw software is fantastic! It allowed me to enhance my videos to high-resolution 4K.... See more
I love the software - I like having all the features and functionality under a single pane of glass. I've needed support twice (moving computers and purchasing credit under the wrong profile), and t... See more
I signed up with HitPaw for software that I believed would work with improving a video, and found out after opening the software and seeing what the capability was, it was not going to be do the job.... See more
Company details
Written by the company
Founded in 2019, HitPaw is an emerging software company in video edit/convert, image edit, meme makers, and many other fields. We are a new team with more than 5 years of experience in media tool development. We have 150+ professional engineers, joined by an increasing number of outstanding video creators.
Contact info
Hong Kong
- support@hitpaw.com
- hitpaw.com
Breach of guidelines
I’ve had a very good experience using…
I’ve had a very good experience using HitPaw so far. The software is easy to download, simple to install, and very user-friendly, even for beginners. The interface is clean and straightforward, so you don’t need much technical knowledge to get started. The features work as expected and give good results for the price. I also contacted customer service with a question and was happy to receive a relatively fast and helpful response. Overall, HitPaw does what it promises and saves a lot of time. I’m satisfied with the experience and would recommend it to others looking for an easy and reliable solution.
Swift reaction
I bought VikPea with my Outlook email. Then when trying to acivate the program I had to use a Google Account, which I already had but with a different email adress. With two different email adresses it is impossible to activate the program. I contacted Support and they answered swiftly to correct this problem
HitPaw❤️is the best converting platform…
HitPaw❤️is the best converting platform for downloading YouTube, Spotify, Deezer and Netflix music and videos. I have searched the internet and there is no site that’s better❤️The downloading is very quick an the quality of the sound and video is great. So if you are a DJ and you need WAW or FLAC quality the HitPaw❤️is the best converting platform for you out there. And the pricing is very good and i think you get more than you pay for. So i really recommend the HitPaw❤️converter.
Be careful with their subscription…
Be careful with their subscription system. There is NO option to cancel your subscription on the website. They just charge you, and you can't get your money back!

Reply from HitPaw
I had a great experience with HitPaw’s…
I had a great experience with HitPaw’s customer support. The team was responsive, polite, and very helpful in addressing my issue. They explained everything clearly and offered a fair solution quickly. The software works well, and their after-sales service really shows they care about their customers. I’m satisfied with the support I received and would recommend HitPaw to others looking for reliable software and good customer service.
Happy experience by Hitpaw Edimakor
I am a beginner for editin image and videos but Hitpaw Edimakor is very intuitive and easy to understand and I have easily used it for my family activities and it makes our family very happy and satisfactory. it's very amazing
The software is user friendly.
I love using this service
I love using this service, it allows me to convert any file I need to quickly and painlessly, it definitely beats having to use in-browser converters, hands down
Easy to use software with helpful customer support
Great experience with HitPaw Edimakor. The software is easy to use, powerful, and works smoothly on Mac. Customer support is responsive and helpful when I had a license issue. Overall, very satisfied and would recommend HitPaw to others.
Hitpaw Edimakor is more that a one stop…
Hitpaw Edimakor is more that a one stop shop for content creation. The AI is top of the line. Syncing audio is seamless. I love that I can use the prompt generator from with the app itself and don't need another AI chat to help me with prompts. The quality of images and videos generated are excellent. The software never crashes. I really appreciate the How To videos
I wholeheartedly agree to give you a…
I wholeheartedly agree to give you a 5-star review, because thanks to HITPAW VIKPEA
I was able to restore about twenty films I shot in my past as a director to 4K.
YouTube: @francisgrosjean6841
And I've recommended this software to several colleagues to restore their films.
HitPaw werkt niet
HitPaw werkt niet, komt belofte niet na. Ik ben er behoorlijk wat geld aan verloren, maak svp niet de zelfde fout zoals ik heb gemaakt. Informeer je beter, verspil je geld niet aan HitPaw.
A 15 second video took 34 minutes(!!!) to convert. Honor your commitment and again refund my payment.

Reply from HitPaw
This is the kind of software I needed…
This is the kind of software I needed to convert my old VHS tapes to 4K and also improve some of my phone videos.
This program have many ai tools and…
This program have many ai tools and convenient things. I can use this program anywhere I use video and audio
Î make a mistake and the email address…
Î make a mistake and the email address si not correct, so i can't use my purchase the mail address is wrong the answer buy a new one or wrtite a 5 star comment
sorry but that is not what i except from a customer oriented company, bad support ,
every person made mistake you too customer service

Reply from HitPaw
I had a great experience with HitPaw
I had a great experience with HitPaw, both with their customer service and the Video Converter software I purchased. The software is very easy to use, fast and efficient, perfect for my needs. It allows me to convert videos quickly without any quality loss, which is exactly what I needed. Many formats are handled, which is very convenient and saves a lot of time. What impressed me most was the customer support team: they were responsive, professional and helpful. They answered my questions clearly and solved my issue in a short time. They provided effective solutions to my problems. Overall, HitPaw delivers high quality product softwares combined with excellent customer service. I am very satisfied with my purchase and would definitely recommend HitPaw products to others.
HitPaw Review (for Trustpilot)
Subject: HitPaw Review (for Trustpilot)
I have been using HitPaw for video and photo processing, and overall my experience has been very positive. The software is easy to use, even for beginners, and the interface is clean and intuitive. I especially like how quickly it processes files and how stable it is compared to similar programs I have tried before.
Customer support was also responsive and polite when I contacted them with a licensing issue. They explained the policy clearly and offered an alternative solution, which I appreciated. While I hope the device management system can become more flexible in the future, I still think HitPaw is a reliable and useful tool.
I would recommend HitPaw to users who want simple, effective software for everyday editing tasks.
HitPaw support was fast
HitPaw support was fast, friendly, and fixed my issue in minutes. Excellent service.
The customer service is excellent
The customer service is excellent. I've been testing the software in different ways and it's worked wonderfully. Some people are undecided about whether the program works well or not, but that's why they offer a free trial, and you can decide afterward if it's what you're looking for. In my specific case, for photography, it has worked very well, and my clients have been satisfied. Many thanks to all the staff.
I hope that in the near future they can add new updates so I can continue using it and keep improving compared to the competition. It deserves 5 stars.
It's unacceptable that if I have…
It's unacceptable that if I have credits, I have to pay to use the ones I have left, and not only that, they used to charge me $15.00 and now it's double, in addition to an initial subscription of about $89.00. At first, they didn't charge anything, and it worked well. Then they started charging for credits, and when I asked why, I was told that the technology was very expensive, and so on. I only used it to color old photos; that's the only thing I was interested in. All these actions they're taking are outside the legal framework, and I feel cheated by their decisio

Reply from HitPaw
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