HITSTER Reviews 174

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Really like this game … played it at thanksgiving and bought four copies but as we are playing we have encounter errors on the cards … Gin Blossoms - follow me down had the wrong date - and it seems... See more

Rated 1 out of 5 stars

As others have said - no reply from the company, ordered 6 days ago. Shop notifications still say ‘waiting for info’ meaning it hasnt been dispatched yet. I ordered it in plenty of time before going... See more

Rated 5 out of 5 stars

Mobil camera QR-reader didn't work, but after installing QR-Droid it worked great. Hitster combines a game and music in one. Start playing and let the music and discussions take the evening away. Bri... See more

Company replied

Rated 3 out of 5 stars

Bought this game for XMAS day and generally it worked okay. There were several QR codes that played the wrong songs to the cards so that spoilt the game a bit but overall it was an enjoyable game and... See more

Company details

  1. Game Store

Written by the company

HITSTER is the music card game where you and your friends listen to over 100 years of hits and take turns placing them in chronological order.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best game since Trivial Pursuit?

An excellent game for anyone that loves music and in someway also history. Play 1 vs 1 or team up against your dinner friends. One of the best game since Trivial Pursuit

January 23, 2024
HITSTER logo

Reply from HITSTER

WOW, thank you so much for the amazing feedback!

Advertisement
Rated 4 out of 5 stars

The game is fun

The game is fun, but I have difficulties getting it to work on my Samsung phone. When scanning the qr code the song doesn't start playing in Spotify. The song is found, but not playing.
It works on an IPhone.

I have the Nordic version.

January 23, 2024
Unprompted review
HITSTER logo

Reply from HITSTER

Thank you for the feedback!
From your description it sounds like you could be using a Spotify free account which comes with limitations - which could very between devices and geographies. If that is the case, we have an article about this and possible fixes here (the second article from the top): https://nordics.hitstergame.com/sv-en/faq/

Rated 5 out of 5 stars

Fast delivery, great game!

Delivery was fast and the game was loads of fun. We kept playing for hours longer than planned because nobody wanted to stop!

December 19, 2023
HITSTER logo

Reply from HITSTER

WOW - amazing to hear! Thank you for the great feedback!

Rated 5 out of 5 stars

Great game

Great game. Will recommend it to anyone who wants a fun night with friends.

December 19, 2023
HITSTER logo

Reply from HITSTER

Thank you so much for those kind words! 🥳⭐️🎶

Advertisement
Rated 5 out of 5 stars

What a blast!

What a blast!
Such a fun game and brings back memories and good times! Some cards did not play, but then we discovered that those were explicit songs and we had 'explicit' songs blocked on our Spotify premium account. We just set those cards aside. It would be nice if it popped up in the Hitster App as explicit and we could skip them. Look forward to getting an extension pack! This is our new favorite game!

December 28, 2023
Unprompted review
HITSTER logo

Reply from HITSTER

Hello,

It's incredibly fun to hear - thank you for the nice feedback! Thank you also for mentioning the songs that didn't play due to the setting in Spotify, we'll look into this so we can make it clearer.

May I ask in which country you bought your game and what language it is in?

Rated 2 out of 5 stars

Wrong songs while scannig QR codes..

On the one hand the game seems very cool, I gave it to my sister and we played it for quite a long time with the whole family, but at some point we noticed that the QR codes were wrong in relation to the songs described on the card. If one card was wrong, I could understand, but there were a dozen wrong cards. We ended up having to type in the songs manually, which takes away from the fun and purpose of the whole game. Although the game seems to be fun, I would not recommend it due to the above mentioned errors.

December 25, 2023
Unprompted review
HITSTER logo

Reply from HITSTER

Hi,
I´m very sorry to hear that.
There are a number of different versions of HITSTER - may I ask which version you have played so we can correct it?

Rated 5 out of 5 stars

Wrong song with qr codes

Looking forward to playing this game but we have had about 15 cards that don't match the song with what is written on the card either not right artist or wrong year, very disappointing.

December 26, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Servers down on Christmas Eve

Hi, your app service has been down for hours now. Quite a let down on Christmas Eve, since I'd been looking forward to play the game.

December 24, 2023
Unprompted review
HITSTER logo

Reply from HITSTER

Hello,
We are a small startup that has created this game and are so glad and thankful that you and many others have bought and chosen to play it during Christmas!

We work with a technical partner who has built the technical platform and the app, and we have naturally set requirements so that the technology can handle many people playing at the same time. Unfortunately, there was a service disruption that caused the games not to work as they should, for which we can only deeply apologize. This should not happen and must not happen. As soon as we received information about the problem, our technicians started working on a solution and then worked on the issue from about 6:00 PM on Christmas Eve until 1:00 AM on Christmas Day night, when the operation could be restored. Since then, everything has worked normally.

We truly understand the disappointment where you surely looked forward to playing together during the disruption and we are terribly sorry for what happened. As soon as the problem was known, we posted information all over our website and on Instagram, informing about the issue and that we were working on a solution.

This is the first time in the years the game has been available that we have had a service interruption of this scale, and we have worked intensively around the clock with our technical partner since it occurred to find a solution to prevent this from happening again.

The purpose of the game is to spread joy to you and others - and generating the exact opposite feelings is the absolute last thing we want.

Wishing you all the best and a continued Merry Christmas!

Rated 1 out of 5 stars

App doesn’t work

App doesn’t work

Despite your response below, it still doesn’t work

States that the QR code isn’t a QR code from hitster despite being correct

December 24, 2023
Unprompted review
HITSTER logo

Reply from HITSTER

I see, thank you for the clarification! In that case and with the added information that you get the error message "the QR-code isn´t a QR-code from HITSTER", we have a better understanding of what might have caused the issue.

There are 2 fundamentally different versions of HITSTER: those sold in the Nordics and those sold in the rest of the world. The different versions come with their own app. The reason why they are different is due to licensing rights to the game. Now, if you for example buy a game that is meant for the international market, such as the German version but you live in let´s say Sweden, then you won´t find the app that works with your game in appstore/google play, only the app that works with the Nordic versions. This is a very unfortunate situation and to prevent this from happening retailers are not allowed to sell for example English games that are retailed in the UK to customers in the Nordics. However, there are instances where this happens nonetheless or in case a game as been bought abroad and brought back to for example Sweden or the other way around.

So, to the solution.
1. If you have a game with only ONE speaker element on the front and live in the Nordics, you need to temporarily change your appstore/google play to for example the UK, download the HITSTER-app that is developed for your game and change back the country setting again.
2. If you have a game with TWO speaker elements on the front and live outside the Nordics, you need to temporarily change your appstore/google play to for example Sweden, download the HITSTER-app that is developed for your game and change back the country setting again.

Please see articles how to change the appstore/google play country setting below:

https://support.apple.com/en-us/HT201389
https://support.google.com/googleplay/answer/7431675?hl=en

This should fix the issue.
All the best!

Rated 4 out of 5 stars

The app doesn't open/work :( idk if the…

The app doesn't open/work :( idk if the servers are crowded but we tried 4 different phones and no success.

Edit* started working the next day. Still I think the issues were badly informed to customers.

December 24, 2023
Unprompted review
HITSTER logo

Reply from HITSTER

Hello,
We are a small startup that created this game and are so happy and grateful that you and many others have bought and chosen to play it during Christmas!

We work with a technical partner who has built the technical platform and the app, and we have, of course, set requirements so that the technology should be able to handle many people playing at the same time. Unfortunately, there was still a service disruption that caused the games not to work as they should, for which we can only apologize profusely. This should not be able to happen, and it must not happen. As soon as we were informed of the problem, our technicians started working on a solution and then worked on the issue from about 6:00 PM on Christmas Eve to 1:00 AM on Christmas Day night, when the operation could be restored. Since then, everything has functioned normally.

We truly understand the disappointment where you certainly looked forward to playing together during the time the disruption occurred, and we are terribly sorry for what happened. As soon as the problem was known, we posted information all over our website and on Instagram with information about it and that we were working on a solution.

This is the first time in the years the game has existed that we have had a service interruption on this scale, and together with our technical partner, we have worked intensively around the clock since it occurred on a solution to prevent this from happening again.

The purpose of the game is to spread joy to you and others - and that it can generate the exact opposite feelings is the absolute last thing we want. We appreciate that you chose to update your review and wish you a continued Merry Christmas!

Rated 5 out of 5 stars

We loved the game.

We loved the game.
I really recommend it!!

November 29, 2023
HITSTER logo

Reply from HITSTER

That´s like music to our ears - happy to hear it! ⭐

Advertisement
Rated 5 out of 5 stars

A journey through time

A journey through time, you really can experience some long-lost-favourites and mix them with music from today, this game is the perfect family-game but works also well with friends, of course! We really enjoyed the first rounds and are hooked 😆

November 30, 2023
HITSTER logo

Reply from HITSTER

What an amazing review - thank you so much for those kind words! Glad you enjoy it!

Rated 5 out of 5 stars

Hitster is the most fun game I have…

Hitster is the most fun game I have played since Trivial Pursuit came out in 1981!

October 31, 2023
HITSTER logo

Reply from HITSTER

Just WOW - that might be one of the nicest things we´ve ever heard! It almost deserves a frame! Thank you so much for the kind words – we´re so happy to hear that you enjoy it!

Advertisement
Rated 4 out of 5 stars

Really fun!

Really fun game!

October 23, 2023
HITSTER logo

Reply from HITSTER

Thank you very much! 🎉
May we ask what we could have done differently to earn all five stars?! ⭐

Rated 4 out of 5 stars

Love to hear so much music I have forgotten

It´s fun to play, do miss a lot of swedish artist. You do it with other that also love music.

September 25, 2023
HITSTER logo

Reply from HITSTER

Hi,
Thank you - glad to hear that you enjoy it! Yes, the number of swedish songs in the original game is not a lot. This has however been fixed in the stand-alone expansion "förläng festen" that was released this summer. This version contains 300 extra songs of which around 100 are swedish hits. You can read more here: https://nordics.hitstergame.com/sv-en/product/hitster-stand-alone-expansion-swedish/

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look