Hodge Jones & Allen Solicitors Reviews 1,531

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and dedication, highlighting their supportive and compassionate approach. Many people found the service to be exceptional, noting the clear communication, prompt responses, and the team's commitment to achieving positive outcomes for their claims. Reviewers frequently felt well-supported and informed throughout their entire process. However, some customers also noted dissatisfaction with the company's communication and responsiveness, mentioning slow replies and a lack of follow-through. A few people felt that the firm was unhelpful and lacked empathy, particularly when dealing with complex or non-standard cases, and expressed concerns about their willingness to take on certain claims.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Consumers generally express high satisfaction with the service received. Many reviewers highlight the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

Claim

Reviewers highlight positive aspects of claim handling. Many customers express satisfaction with the... See more

Response time

People report positive experiences with response times. Many customers highlight prompt and instant replies,... See more

Based on these reviews

Rated 5 out of 5 stars

I highly recommend Karen Mann and her team at Hodge Jones & Allen. I was involved in a car accident where I was unable to get the other driver's number plate, which made the situation very stressful.... See more

Company replied

Rated 5 out of 5 stars

Raj and his team were fantastic support in representing myself and my boss through a very complex and stressful case. He provided a light in the dark and guided us through all possible scenarios and a... See more

Company replied

Rated 5 out of 5 stars

We went to this firm on the recommendation of a criminal barrister friend of ours. We were referred to Michael Ackah and he called us back very quickly and went into a really helpful amount of detail.... See more

Company replied

Rated 5 out of 5 stars

Ms. Riffat and Araba were absolutely amazing during my case. They went above and beyond, and the results could not have been more positive. I have no words to express my gratitude. I was truly lucky t... See more

Company replied


Company details

  1. Lawyer

Written by the company

Hodge Jones & Allen is one of the UK’s most progressive law firms, renowned for ‘doing things differently’ and fighting injustice. We offer a broad range of personal legal services offering high calibre advice from specialist solicitors.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The friendly and supportive nature of…

The friendly and supportive nature of Katie McFadden made me feel that I was not just a client and I was a friend

May 27, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good morning Mark,

Thank you for leaving a 5-star review. We’re happy to hear about your positive experience with Katie McFadden. Your lovely feedback has been passed on to her. If there’s anything more we can do to help, please don’t hesitate to get in touch.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Excellent service

Very happy with the service I have received, always been kept upto date.
Only an email or phone call away if any issues.
I’d like to thank Leticia and all her team for helping me win my case.

June 15, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good morning Garry,

Thank you so much for the 5-star review. We’re delighted to hear about your positive experience with Leticia, and we’re glad you were satisfied with our services. If you need further assistance, please don’t hesitate to contact us — we’re always here to help.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Top rated solicitors

Top rated solicitors, kind and friendly people efficient and very happy to help answer any questions. Very diligent, helpful understanding of our ongoing problem. Would highly recommend them. Great service for a housing Dis Repair claim.

June 12, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good morning Adam,

Thank you for the 5-star review. We’re thrilled to hear about your positive experience with our solicitor. We appreciate your lovely feedback and are glad we were able to assist. If you need further help, please don’t hesitate to contact us.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Hodge Jones & Allen Solicitors are very…

Hodge Jones & Allen Solicitors are very efficient and helpful! Sarah constantly gave me good advice and was very helpful and patient and helped me to get the best outcome.

June 6, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good morning Laiqah,

Thank you for the 5-star review. We’re happy to hear about your positive experience with Sarah and have passed along your kind words. If you need any help in the future, please don’t hesitate to contact us.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Ghislaine is the best solicitor ever

Ghislaine is the best solicitor ever, I truly had no hope and her service was impeccable, as a whole hodge jones and Allen are an amazing firm who I have my whole trust with in assisting me with any legal matters.

June 6, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good morning Adam,

Thank you so much for your 5-star review. We’re pleased to hear about your positive experience with our solicitor, Ghislaine Sandoval, and we’ve shared your kind words with her. Please don’t hesitate to reach out if you need any further assistance.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

My son received representation from Ms…

My son received representation from Ms G Sandoval at Hodge Jones and Allen. She went above and beyond my expectations and achieved the best possibility outcome for my son. Hopefully my son will not need any legal representation in the future, but if he does we will approach Ms Sandoval for her assistance and expertise.

December 5, 2024
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good morning Deborah,

Thank you for your 5-star review. We’re delighted to hear about your positive experience with Ghislaine Sandoval, and we’ve shared your lovely comments with her. If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Approachable Understanding Flexible Supportive

I decided to start my personal injury claim for compensation following the initial conversation I had with Hodge Jones & Allen. They have been very understanding and flexible throughout the whole claim process by meeting me in person as well as being readily available to talk on the phone and by email. My solicitor and her team have been of invaluable help. They have kept me up to date and always well informed. I would like to thank them for being so supportive throughout a very difficult time of my life to reach a positive outcome.

June 5, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good morning,

Thank you so much for the 5-star review. We’re delighted to hear about your positive experience with our solicitor. We’re glad we could assist you, and if you need any further help, please don’t hesitate to get in touch.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Supportive, Kind, and Exceptionally Professional

I honestly can’t recommend this firm highly enough. From start to finish, they were absolutely outstanding with my case. A special thank you to Kit Gamble, who was incredibly supportive, kind, and genuinely engaged throughout the whole process. His professionalism, empathy, and clear communication made a stressful time so much more manageable. I always felt listened to, informed, and confident that my case was in the best hands. Thank you to Kit and the entire team — I’m truly grateful for everything you’ve done.

May 29, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon,

Thank you so much for leaving a 5-star review. We're delighted to hear that you had a positive experience with Kit Gamble, we have passed you're lovely comments onto him. If you need any help, please don’t hesitate to contact us.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Hodge Jones,& Allen…

PETER ,Hodge Jones,& Allen solicitors, give Excellent service,very helpful ,very understanding, very patient even when the client is panicking.
I can't put into words how much they helped me, it was nice to have someone in my corner to back me up in my case and to have my back. I know were to go if l need help for anything again. Take care

June 4, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon Peter,

Thank you for the 5-star review. We're pleased to hear that you had a positive experience with our solicitors, and we're glad we were able to assist you. If you need any further support, please don’t hesitate to contact us again.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

I want to share my amazing experience…

I want to share my amazing experience with Edward Sharp regarding my discrimination claim.
Edward was Always so positive and made me feel less worried about how the outcome would end.
Over the past two years, Edward has been incredibly supportive, reassuring, and kind throughout this long journey.
His prompt responses to emails have made a significant difference, and I am grateful to Hodge Jones And Allen for having such dedicated professionals.

I would also like to extend a heartfelt thank you to Declan, who initiated my discrimination claim back in 2023. I appreciate everyone who has supported me along the way🙏
Date of experience: 19 May 2025

May 19, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon Birgun,

Thank you for leaving a 5-star review! We appreciate your feedback and are delighted to hear about your positive experience with Edward Sharp. Thank you for sharing your kind words with us, this has been passed on to him. Please don't hesitate to get in touch if you need our support.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

I am writing to express my sincere…

I am writing to express my sincere gratitude for your exceptional service, Your expertise and dedication were instrumental in achieving a positive outcome in my case. I truly appreciate your hard work and commitment.
I wanted to extend my heartfelt thanks and a Soecial Mention to Mr Michael Akah for your outstanding legal services. Your advice were invaluable in navigating the complexities of my case, and I am incredibly grateful for the positive result we achieved. Your professionalism and dedication made a significant difference, and I deeply appreciate your commitment to my best interests. Thank you for everything!

Thanks again!
Rajesh Pasupuleti

May 27, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon Rajesh,

Thank you so much for leaving a 5-star review. We're excited to hear about your experience with Michael Ackah and have shared your kind words with him. If you need our assistance again, please feel free to reach out to us.

Best wishes

HJA Client Care Team

Rated 5 out of 5 stars

I am very grateful for the service…

I am very grateful for the service provided by Hodge Jones & Allen Solicitors. I’m very thankful and impressed with how I was treated with amazing support by Karen Mann throughout. She was hardworking, patient, and very helpful when it came to listening to what I had to say and when explaining complicated issues. Her attitude towards her work has been very positive and the results have been outstanding! I truly recommend Hodege Jones & Allen Solicitors, especially Karen Mann as their service is the best, highly professional, and reliable.

May 28, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon Micko,

Thank you for taking the time to write a lovely 5-star review! We're pleased to hear about your positive experience with Karen Mann, your praises have been passed on to her. Please don’t hesitate to reach out if you need our assistance again.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Huge thanks to Chloe Hartnell & HJA

Chloe Hartnell of HJA is a patient, thoughtful and effective advocate. She helped us navigate the criminal justice system (which a family member fell into during an acute mental health crisis). She helped us understand the system, prepare for hearings and make representations to the CPS -- ultimately getting the matter (rightly) disposed out of court.

May 13, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon,

We truly appreciate your 5-star review! It’s wonderful to hear that you had a great experience with Chloe Hartnell—we’ve shared your lovely feedback with her. If we can help you again, please don’t hesitate to reach out to us.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Professional and supportive from start to finish.

The service I received from Nivashinie and the team at Hodge Jones & Allen was supportive, caring and professional. At a time when we felt isolated and unable to move forward in what was a complex situation, involving my sisters mental health and housing issue. Thank you for helping me to help my sister and allowing me to advocate for her, I couldn’t have done it without your understanding, support and expertise.

November 18, 2024
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon Yasmine,

We truly appreciate your 5-star review! We're delighted to hear that you had a positive experience with Nivashinie. If we can assist you in the future, please don’t hesitate to reach out.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Fantastic support, would recommend.

Absolutely incredible support from Robyn Brett dealing with a housing eviction that had gone to court. Robyn was extremely communicative, knowledgeable, she responded fast to every query and empathetic towards the challenging case. I hope to use Hodge Jones and Allen in any future challenges. Thank you for your support!

May 15, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon Ella,

Thank you so much for taking the time to leave a 5-star review! We're delighted to hear about your positive experience with Robyn Brett and have shared your kind words with her. If you ever need our help, please contact us as we're here to help.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

I found them brilliant

I found them brilliant, very helpful and friendly. I was kept informed of any progress and was given great advice along the way. Sarah was very understanding and patient when explaining anything I didn’t understand and I found her to be very helpful and friendly. Would definitely recommend.

May 13, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon Karen,

Thank you for your 5-star review! We're thrilled to hear about your positive experience with Sarah, your praises have been shared with her. If you ever need our assistance again, please don’t hesitate to get in touch.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

A First Rate Experience

We have been extremely impressed by the service Hodge Jones and Allen Solicitors provided. Within 24 hours of contacting them, a Solicitor rang me and talked for 30 minutes on the phone explaining the situation and how to proceed. I was asked to provide further information which was immediately actioned by her and we really felt that we were being well cared for by someone who was attentive and dedicated. At our meeting the Solicitor explained all the options and the implications of each one so we could make an informed decision. She was understanding and compassionate throughout and made a stressful situation as easy as possible. We got the best outcome possible and we are extremely grateful to the Solicitor for her knowledge, diplomacy and interpersonal skills. A first rate experience for us.

May 13, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon Sarah,

Thank you for the 5-star review! We're pleased to hear about your positive experience with our solicitor. We truly appreciate your feedback and are glad we were able to assist you. If you ever need any help in the future, please don’t hesitate to reach out.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

I have nothing but praise for the HJA…

I have nothing but praise for the HJA team representing Postmasters in their fight for justice and compensation. Cormac McDonough has been very professional and at the same time compassionate helping me to settle my compensation claim.
It has been a very difficult and stressful time for me and my family but throughout it all Cormac has been friendly, supportive and always responsive when I needed information or just to talk.
If you need help Cormac and HJA are there for you.
Thank you

May 11, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon Anne,

Thank you for the 5-star review! We're pleased to hear about your positive experience with Cormac McDonough, your praises have been passed on to him. If you ever need our help in the future, please don't hesitate to reach out.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Support after wrongful arrest and denial of rights

After being falsely accused, arrested, and detained, HJA's Emily McNally was immense in having me released, the police realising the charges were false, and for holding the police to account for the extensive errors they made and denial of my rights that they carried out.

At a deeply stressful time Emily McNally was a lifeline who fought for me and didn't hesitate to confront the Met Police for what they had done and were doing.

The case has now been dropped and I and my wife are forever grateful for the support HJA and Emily McNally provided.

October 16, 2024
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon,

Thank you for leaving a 5-star review! We're delighted to hear about your positive experience with Emily McNally and have passed along your lovely comments to her. If you ever need any help in the future, please don't hesitate to reach out.

Best wishes,

HJA Client Care Team

Rated 5 out of 5 stars

Great support

I am very happy with their services, great support overall.

April 29, 2025
Unprompted review
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Reply from Hodge Jones & Allen Solicitors

Good afternoon Mihaela,

Thank you very much for the 5-star review! Your lovely comments mean a lot to us, and we’re thrilled to hear that you had a positive experience overall. If you need any further assistance, please don’t hesitate to get in touch.

Best wishes,

HJA Client Care Team

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