HMSA Reviews 

201
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Wish that I didn’t even have to put one star, but you have to put at least something. These people show exactly what Hawaii is- absolute lack of showing up for their people and grinding into them for... See more

Rated 1 out of 5 stars

This is a terrible company - customer support is non existent. Waited 3 hrs multiple times for hours to speak with a rep no returned calls , follow-up or any explanations. Doctor attempted to pre-cer... See more

Rated 1 out of 5 stars

HMSA is worst insurance that I have ever participated in. I pay over $1000.00 a month and the service is nonexistent. Policy is arbitrary in terms of approving claims. Very poor customer service impos... See more

Rated 1 out of 5 stars

HMSA's service sucks! They never answer their phone. Called these guys so many times my fingers got sore, with no success. $580 out of pocket on my wife's work insurance plan and these asshats changed... See more

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1.2

Bad

TrustScore 1 out of 5

201 reviews

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No recent history of asking for reviews

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1.2

All reviews

(201)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I love HMSA!

I love HMSA!
I recently switched over from Kaiser and I'm glad I did!

I love my PCP Tony Trypkovski absolutely the best!

August 9, 2017
Unprompted review
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Rated 4 out of 5 stars

good

I like the HMSA online app. I can see any doctors via my phone or computer at any time.

March 5, 2017
Unprompted review
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Rated 5 out of 5 stars

very convenient

the last thing anyone wants to do when they're feeling sick or having a health issue is try and call around for an appointment, which is almost impossible to get, even at urgent care. having this online resource helps when you need to know if it's something serious enough to go to the ER for or whether you can wait a few days for your primary care doctor. i'm so glad that the medical field is embracing technology to reach more people in this way.

February 25, 2017
Unprompted review
Rated 5 out of 5 stars

Convenient!

Didn't have to leave home to see a doctor and wait in a waiting room. Especially hate that when I'm feeling sick.

February 25, 2017
Unprompted review
Rated 3 out of 5 stars

Provider network needs critiqued

I have personally found it to be challenging at times to look for a provider. While you have an impressive number of providers contracted, when called, the majority of those providers either do not accept your type of insurance plan (Medicare), or are not accepting new patients. It might be beneficial to conduct a regular audit of your provider network To determine the actual number available to subscribers. It's possible that there's a need for providers open to establishing their patient loads accepting new patients, or Medicare recipients.

February 24, 2017
Unprompted review
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Rated 5 out of 5 stars

The Best Doctor Visit Ever!

This service was fast, easy, and convenient for me. I truly appreciated the benefit of getting medical advise in the comfort of my own home! They were able to send my medical note and prescriptions online too! This really pushes us into the new age of health care.

February 24, 2017
Unprompted review
Rated 5 out of 5 stars

Convenient and easy to use

HMSA online care was very convenient, especially for a busy person like me. It is not always possible to "fit" in a doctor's appointment in "their" schedule.

February 24, 2017
Unprompted review

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