Securely packaged and delivered promptly. Very pleased with the Atlas 10” Tongue Drum….love the musical tone, which was accurately demonstrated on your website YouTube video. This was the reason why I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Music Store
- also in
- Musical Instrument Repair Shop
- Musical Instrument Store
- Used Musical Instrument Store
Written by the company
Hobgoblin Music has provided musicians with otherwise hard to find acoustic, folk and traditional musical instrument for 50 years. We have nine shops across the UK, and customers can also buy online from our website. We pride ourselves on our wide knowledge and excellent customer service. All your queries will be handled by a human being, and our 40 sales staff are all experienced musicians, with an unrivalled combined expertise on all kinds of musical instruments and styles. We stock the most widely varied range of instruments and accessories available on the high street, from guitars and amps to folk and traditional instruments from all over the world. We stock new and secondhand musical instruments. If you have a used musical instrument to sell, contact us to find out how we can help - we often buy used instruments for cash, or we can sell it on your behalf. You can find our UK music shops in London, Leeds, Manchester, Birmingham, Edinburgh, Canterbury, Bristol, Southampton and Brighton.
Contact info
PO Box 4707, BN11 9JA, Worthing, United Kingdom
- 0333 800 9500
- post@hobgoblin.co.uk
- www.hobgoblin.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything I've ordered from Hobgoblin…
Everything I've ordered from Hobgoblin has been good quality, decent price, delivered quickly. My go to for music supplies
Excellent service from Hobgoblin Birmingham
Bought a second hand melodeon by telephone from Hobgoblin Birmingham. I spoke to several friendly staff members. The service was excellent and the instrument arrived swiftly by courier in great condition as described. Thanks Hobgoblin, would recommend!
Very pleased with the Atlas 10” Tongue Drum in C
Securely packaged and delivered promptly. Very pleased with the Atlas 10” Tongue Drum….love the musical tone, which was accurately demonstrated on your website YouTube video. This was the reason why I bought it from Hobgoblin…well done guys! The good quality drum also came with a pair of rubber mallets, quality soft case and songbook..at a decent price….a satisfied customer!
Very quick postage and delivery.
Easy website to navigate
Easy website to navigate. Plenty of choice. Easy to order and delivered when promised. Will use again.
Hobgoblin are great
Hobgoblin are an example of the best of music shops. A wide variety of instruments & the staff have never been anything less than helpful.
The staff are knowledgeable players & always seem well versed in what would be good for any level of player.
This is such a good sturdy padded case…
This is such a good sturdy padded case for my 16x3.5 buffalo drum. I have gotten better product than I hoped for. Thank you!
Online order
Ordered 6 x mellow D whistles, came quickly, well packed, very nice whistles
Broken Melodeon Spring
I called Hobgoblin to find out which replacement spring I needed for my melodeon. Three days later (I called on Friday) I had the springs in my hand. Brilliant service!
Excellent quality
Excellent quality, really fast delivery. Highly recommended.
Everyone was helpful and friendly
Everyone was so helpful and friendly. There was good coordination between the shops and the main online hub when something I wanted was in short supply. They were also really obliging in sending my item quickly so I had it for a birthday.
Top notch transaction . THANK YOU !!
I recently bougt a Kentucky KM 900 . I'm very satisfied !!
Almost new for an instrument this age (8 years ) ...
I talked with Tom who's been was very helpful , giving me details and sending me close photos .
Perfect !!!
Fast
Fast, efficient service from people who listen to their customers. No apps, no AI just musicians helping musicians!
Package has arrived in the given time…
Package was delivered quiker than expected and with the excellent quality.
Really efficient and fast delivery of…
Really efficient and fast delivery of beautiful Appalachian Mountain Dulcimer. Very pleased indeed.
Nice book /harmonica
Nice book /harmonica and quickly delivered.
I am a very happy and contented buyer.
Really excellent
Really excellent. Ordered a cheap concertina. A key broke and it just wasn’t of the quality I wanted. Thought I would have to deal with all sorts of annoying nonsense to sort this out because that is the modern experience but honestly the online and London store teams were SO helpful and responsive. I now have a concertina that’s ideal and the whole thing was sorted in such a smooth and pleasant way. I’ve bought things from Hobgoblin before as well and had no issues.
Ordered a concertina to Canada
Ordered a concertina to Canada, and they were very communicative through the whole experience, shared photos of the exact on I was getting and packaged it extremely safely. Would order from them again, for sure
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








