Good quality medical consult to get antibiotics fast so i could stop the infection. Very pleased with the doctor I saw. Local solutions are too difficult to get into my regular GP quickly. Hola healt... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband was feeling very unwell and at 4am the only option was to go to the hospital even though he wasn't sick enough for a hospital nor did he want to get out of bed. Within 10 mins he was... See more
It was great how I was informed how much longer before I was seen. Dr S was friendly and professional considering it was 3am! ;) It was also bulk billed. Given that I only needed a course of antibioti... See more
Company replied
Fantastic. So easy. When you're used to having to call the doctors at 8:30am and be on hold for 45 mins only to find there's no appointments left that day, this was a revelation. I had an issu... See more
Company details
- Family Practice Physician
- General Practitioner
- Medical Certificate Service
- Online Pharmacy
- Online Prescription Medication Vendor
- Physician Referral Service
Written by the company
The easiest way to see a GP. Online within minutes, 24/7. Whether you need a medical certificate, prescription, referral or simply GP care - Hola provides expert care anytime, anywhere. Download the Hola Health app to start.
Trusted by over 1,000,000+ customers.
Written by the company
- Connect with AHPRA-registered practitioner online
- Hola Health delivers fast, secure and AHPRA-registered practitioner-led online healthcare, anytime, anywhere. From sick notes and prescriptions to GP referrals, our medical practitioners are here when you need them most.
Contact info
79 St Georges Terrace, 6000, Perth, Australia
- support@hola.health
- hola.health
Get medical advice in minutes, 24/7
4.3
Excellent
711 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful convenient medical service
Helpful service that you can use when not able to get into a doctor that doesn't cost a fortune
June 10, 2026
Reply from Hola Health
Hi Jane,
We're glad to hear you had a positive experience. Thank you for taking the time to leave us a review.
Regards
Team Hola Health
Attentive and Adviced
The Dr listened to my issue, and responded accordlingly, thankful to have received the anitbiotics that I required to help with my condition.
July 7, 2026
Reply from Hola Health
Hi Isabella,
Thank you for your review and for choosing Hola Health. We appreciate your support.
Regards
Team Hola Health
Reply from Hola Health
Hi Kim,
Thanks for your kind review. We're glad you had a positive experience and look forward to helping you again whenever you need us.
Regards
Team Hola Health
It was quick efficient and no problems.
July 4, 2026
Reply from Hola Health
Hi David,
We're grateful for your feedback and are happy to hear you had a positive experience with Hola Health.
Regards
Team Hola Health
Very thorough & little waiting
I’ve only used telehealth twice. The booking was easy to navigate, and the expected possible wait time was 120 mins. I was seen in 25 mins and the Dr was very thorough and helpful.
Definitely recommend and would use again Thankyou 5***** experience
July 6, 2026
Reply from Hola Health
Hi Gaye,
Thank you for your support and for sharing your experience. We appreciate your trust in Hola Health.
Regards
Team Hola Health
The whole process was easy and…
The whole process was easy and convenient..
Being so sick and having an actual dr appointment to get antibiotics was fantastic
July 1, 2026
Reply from Hola Health
Hi Cheryl,
We truly appreciate your feedback. Thank you for choosing Hola Health for your healthcare needs.
Regards
Team Hola Health
Efficient and confidential
Efficient and confidential. Able to adjust to my own specific circumstance. Great service.
July 7, 2026
Booking was fast and efficient
Booking was fast and efficient, doctor was understanding and helpful
June 24, 2026
Reply from Hola Health
Hi Elvia,
Thank you for your kind words. We're pleased to know our service was able to support you when you needed it.
Regards
Team Hola Health
Great service.
Not a long wait to speak to a doctor.
Patient and knowledgeable consultation.
July 6, 2026
Reply from Hola Health
Hi SD,
We appreciate your review and are pleased that we could provide the care and support you needed.
Regards
Team Hola Health
Reply from Hola Health
Hi there,
We're grateful for your support and your review. Thank you for choosing Hola Health.
Regards
Team Hola Health
Weekend Telehealth.
Easy booking system, appointment within an hour after booking on a weekend was fantastic to be able to access the service.
Doctor was easy to understand, thorough and provided quick diagnosis and treatment.
July 4, 2026
Had a good experience overall
Had a good experience overall. The staff were friendly and helpful, and everything went smoothly. Thank you for the service.
July 4, 2026
Hola is extremely easy to use
Hola is extremely easy to use, their app makes sorting appointments and certificates stress free!
June 29, 2026
Fast and reliable service.....necessery…
Fast and reliable service.....necessery service on a sick day....Doctor surgeries have a 2 week wait...thank you for your service.....
June 30, 2026
it a very satisfying using this app…
it a very satisfying using this app ....since it was very fast comes with a fair price and I find it enjoying it
June 23, 2026
Very easy to contact
Very easy to contact. Simple process. All relevant documents clear . 100percent on point.Beats the hard process of seeing my local doctor. Especially when feeling unwell.
June 26, 2026
Quick and easy to apply for a medical…
Quick and easy to apply for a medical certificate or to speak with a Dr online. Always prompt.
June 24, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.