Easy to find what plan suited me best as well as easy to purchase. In most places services was great, in some not so great, but could have been a result of location. This was also a cost efficient met... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was apprehensive about using an eSim for the first time but felt it was only option for visit to China. I queried that I'd installed correctly and received clear and quick responses confirming ste... See more
Great connection throughout our trip, I would highly recommend the middle eastern SIM for traveling to Cyprus, It worked seamlessly between north and south without changing Sims and regions at the bor... See more
I tried many ESIM and Holafly was the easiest to navigate between 2 different countries. I activated the morning I flew out and as soon as I landed the phone eSIM worked immediately. It was peace of m... See more
Company details
About Holafly
Written by the company
Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.
Features:
- Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
- Holafly has an App so you can manage and monitor your eSIM.
- Multi-operator coverage in many countries.
- Unlimited data plans.
- Top up extra days or data.
Support:
Headquarters:
2 Dubling Langings,
North Wall Quay, Dublin 1, Dublin, D01 V4A3
Legal name:
HOLAFLY LIMITED
Contact info
North Wall Quay, Dublin 1, Dublin, D01 V4A3, D01 V4A3, Dublin, Ireland
- WhatsApp: +16613848482
- help@holafly.com
- holafly.com
4.6
Excellent
95K reviews
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Holafly eSIM was great
Holafly eSIM was great, did everything I needed it to do on my holiday
May 16, 2026
Unprompted review
First time I have ever used an eSIM
First time I have ever used an eSIM. Super easy to install and use. Very happy
June 1, 2026
Unprompted review
Amazing customer service
Amazing customer service, I had ordered two plans, they walked me through which one would be best for traveling through Europe, wonderful and helpful, so thankful for their help!
June 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I purchased 3 unlimited China e-sims…
I purchased 3 unlimited China e-sims and I do not recommend it. My expectation was that it should work immediately after landing and the internet should be at least of an average speed. My user experience of the China unlimited plan is negative to the point I do not even consider buying any other Holafly plan again. Although I got help on the chat, 2 of the SIM cards had to be replaced and even after that the internet was sluggish and unreliable. I do not recommend Holafly for China.
May 16, 2026
Unprompted review
Reply from Holafly
Hi Bartosz, this is Adraine from Holafly. I am deeply sorry for the negative experience you had with our China unlimited plans. Landing and finding that the connection is slow even after having to replace two of the eSIMs. This was not the experience we have hoped for. I have reached out to you via email to investigate why this technical failure happened on multiple profiles and to process a resolution for you. Best regards, Adraine Harris, Customer Experience Analyst.
Holafly is now my go to while…
Holafly is now my go to while traveling. It worked better than the international plan I purchased from my cell phone provider and was cheaper for the time period that I needed the internet. Holafly gave me unlimited data, whereas my provider gave me a certain amount of GB's. This is absolutely what I will be using on every trip overseas.
May 29, 2026
I liked the really clear instructions…
I liked the really clear instructions and so quick to reply. When I was getting frustrated I was given more options
June 1, 2026
Easy to install and took all my worries…
Easy to install and took all my worries about connecting overseas away. Brilliant!
June 1, 2026
Unprompted review
Better E-Sims out there
Easy to install and Use. Used in New York for a week long trip. Coverage was dreadful and slow compared to my girlfriend who was using a Revolut E-Sim for the same price.
May 30, 2026
Unprompted review
Reply from Holafly
Hi Aidan, this is Adraine from Holafly. Thank you for your honest feedback. While I'm pleased the setup was smooth, it is deeply concerning that our network performance in a major city like New York didn't match up to your expectations. I will be contacting you directly via email to gather more details and ensure your case is handled properly. Best, Adraine Harris, Customer Experience Analyst.
was pleasure that i met holafly team…
was pleasure that i met holafly team with patience and thoughtful, fast response and kind. Thank Emma and Mikaella
June 1, 2026
Great global monthly unlimited plan at…
Great global monthly unlimited plan at the right price
June 1, 2026
Unprompted review
Easy to install
Really easy to install. The network connection was working well during the holiday!
May 29, 2026
Easy to use and very good price will…
Easy to use and very good price will defo us again
June 1, 2026
Unprompted review
E-sim for china
I've used e-sim in China for 2 different mobiles (Xiaomi and Samsung). The first One run perfectly the second One had some problems that have been immediatly solved thanks to the customer service.
Huge experience
May 31, 2026
It's easy to acquire and the signal is stable.
It's easy to acquire and the signal is stable; I've used it in several countries.
May 1, 2026
Unprompted review
Very great service and helpful
June 1, 2026
Good service and reliable data…
Good service and reliable data connectivity
May 28, 2026
Unprompted review
The Holafly eSim is easy to install
The Holafly eSim is easy to install and then you just forget about it. You buy for the time you need it and no more.
May 31, 2026
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