Banner for Holafly
Holafly logo
Visit website

Holafly Reviews 95,300

•
TrustScore 4.5 out of 5

4.6

Telecommunications Service Provider
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 14,738 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and user experience, highlighting the ease of setup and reliable connectivity during their travels. Many people appreciate the outstanding customer service, noting the helpfulness and patience of the staff who quickly resolve issues and provide support. The reliability and speed of the connection are frequently mentioned, with users feeling confident in staying connected globally. However, some customers also noted occasional issues with service speed, particularly in certain locations or after a few days of use, and a few experienced slow customer service responses or inconsistent information. There were also mentions of unclear information regarding hotspot limits when purchasing from mobile devices.

What people talk about most

Service

People report positive experiences with service, often highlighting excellent connectivity and immediate... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of installation and... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, patience, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting helpful, patient, and... See more

Website

Reviewers mention ambiguous feedback about website experiences, with some finding the website intuitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to find what plan suited me best as well as easy to purchase. In most places services was great, in some not so great, but could have been a result of location. This was also a cost efficient met... See more

Rated 5 out of 5 stars

I was apprehensive about using an eSim for the first time but felt it was only option for visit to China. I queried that I'd installed correctly and received clear and quick responses confirming ste... See more

Rated 5 out of 5 stars

Great connection throughout our trip, I would highly recommend the middle eastern SIM for traveling to Cyprus, It worked seamlessly between north and south without changing Sims and regions at the bor... See more

Rated 5 out of 5 stars

I tried many ESIM and Holafly was the easiest to navigate between 2 different countries. I activated the morning I flew out and as soon as I landed the phone eSIM worked immediately. It was peace of m... See more

Company details

  1. Telecommunications Service Provider

About Holafly

Written by the company

Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.

Features:

  • Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
  • Holafly has an App so you can manage and monitor your eSIM.
  • Multi-operator coverage in many countries.
  • Unlimited data plans.
  • Top up extra days or data.

Support:

Headquarters:

2 Dubling Langings,

North Wall Quay, Dublin 1, Dublin, D01 V4A3

Legal name:

HOLAFLY LIMITED

holafly logo

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Holafly changes the way I use my phone…

Holafly changes the way I use my phone for every trip. No matter where I’m traveling there’s a plan to my needs and a I’m always connected.

My wife’s isn’t a tech savvy’s and she was able to activated without instruction’s, is so easy to do.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Good for traveling abroad

The price and the unlimited data is so good when traveling abroad, I don't worry about the data runs out on the day, and amazing is that the data is working very fast up to 5G speed when in China. I am very pleased with the service and the price.

May 25, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look