In planning a trip to Japan for the Cherry Blossom time - I wished to visit Toyko - Kyoto - Osaka and Hiroshima. - I had tried on my usually travel site, but the different visiting stops it could not... See more
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Review summary
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We wanted a multi trip around Australia and i was contacted by Ava Grace who put a package together for us covering 4 places to visit. All flights tranfers and hotels were sorted without any fuss. We... See more
Holiday Bay had been absolutely amazing in organising our honeymoon. Ava Grace who has been helping and point of contact has shown true kindness and compassion with the fact that we were stalling ou... See more
Just booked my family holiday of a lifetime! The process was so good with Ava Grace who was dealing with our holiday. She was very patient with me regarding finding the best deal posstfor me and my fa... See more
Company details
Written by the company
We create memories! We cooperate with clients to determine their needs and advise them on appropriate destinations, modes of transportation, accommodations, cruise & safari!
Contact info
29 Emerson Road , WV10 8DE, Wolverhampton, West Midlands, England, United Kingdom
- 0204 520 4240
- contact@holidaybay.co.uk
- holidaybay.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
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Thailand 18 days direct from Dublin Aug26 planned
Spoke with Kiara &Jason / 18 day trip to Thailand with a few deviations with hotels as we wanted a specific hotel in Koh Lanta etc / enquires back were very quick and efficient. Flights from Dublin. Trip planned for August 2026. Thanks all
April 20, 2026
Unprompted review
Reply from Holiday Bay
Thanks for the great review! Glad Kiara and Jason were able to tailor everything to your preferences and keep things running smoothly along the way.
Your Thailand trip sounds amazing — August can’t come soon enough! ✈️🌴
Team Holiday Bay.
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I received info about a holiday from…Kiara
I received info about a holiday from Kiara via WhatsApp very promptly. It was greatly appreciated so I could use the details to help with my holiday planning.
April 19, 2026
Unprompted review
Reply from Holiday Bay
Thanks for your feedback! Glad Kiara was able to get everything over to you quickly and help with your planning — that’s exactly what we aim for 😊
Team Holiday Bay.
I have spoken with kiara over the last…
I have spoken with kiara over the last 2days she has been the most professional person i have spoken to in a while i asked her lots of questions re the holiday i have just book she is a credit the holiday bay
Thank you again kaira
April 20, 2026
Unprompted review
Reply from Holiday Bay
Thank you for the lovely feedback! Really glad Kiara was able to answer all your questions and make the booking process smooth for you.
Hope you have an amazing holiday — not long to go now! ✈️
Team Holiday Bay.
Becky was really helpful she understood…
Becky was really helpful she understood my needs for this occasion, even though I got the date wrong first Becky was able to work round this quickly hassle free, I would highly recommend becky
April 19, 2026
Unprompted review
Reply from Holiday Bay
Thanks so much for your review! Glad Becky was able to get everything sorted for you quickly, even with the date change — that’s what we’re here for 😊
Really appreciate the recommendation! ✈️
Team Holiday Bay.
Alex was so helpful did me a few quotes…
Alex was so helpful did me a few quotes before we made our mind up and even give us hotel choices to compare
April 17, 2026
Reply from Holiday Bay
Thanks for your feedback! Great to hear Alex helped you explore a few options and made it easier to compare before deciding — always good to have choices 😊
Hope you have an amazing trip! ✈️
Team Holiday Bay.
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Amazing communication
Amazing communication, really quick replies, and always happy to help. Just booked a 20-day Thailand trip with zero issues — the whole process was really straightforward. Thank you so much!
April 16, 2026
Unprompted review
Reply from Holiday Bay
Really appreciate the great feedback! Glad everything was quick and straightforward for you, and that you got your Thailand trip all sorted with no issues 😊
Hope you have an amazing 20 days out there! ✈️🌴
Team Holiday Bay.
Huge thank you to Bob from Holiday Bay…
Huge thank you to Bob from Holiday Bay for helping me book my holiday! He was incredibly helpful, patient, and really took the time to find the best options for me. Made the whole process so easy and stress-free.
I haven’t been on the trip yet, but so far the service has been good — I’ll definitely update the review once I’m back
April 1, 2026
Unprompted review
Reply from Holiday Bay
Thank you for your lovely feedback! Really glad Bob was able to help you find the right options and make everything smooth and stress-free so far.
No worries at all about the trip not happening yet — we hope you have an amazing time when you go, and we’ll be here if you need anything before then 😊
Team Holiday Bay.
Rock on Denver
There were a few problems on my side but Denver’s took it in his stride and sorted them out. Nothing was too much trouble. Well done and thanks
April 13, 2026
Unprompted review
Reply from Holiday Bay
Thanks for your feedback! Glad to hear Denver was able to sort everything out for you without any hassle — that’s exactly how it should be 😊
Really appreciate you taking the time to leave this!
Team Holiday Bay.
Spoke to Rex
Spoke to Rex. And really was helpful quick response
Very happy with the service
April 11, 2026
Unprompted review
Reply from Holiday Bay
Thanks for your feedback! Really glad to hear Rex was quick to respond and helped you out — simple and smooth is exactly what we aim for 😊
Appreciate you taking the time to leave this!
Team Holiday Bay.
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Rex was most helpful and professional…
Rex was most helpful and professional and efficient with all our holiday requirements.
Absolutely excellent service and will recommend Holiday Bay and Rex for your next holiday
April 3, 2026
Unprompted review
Reply from Holiday Bay
Thank you for the great feedback! Really glad Rex was able to handle everything efficiently and make the whole process easy for you.
We really appreciate the recommendation 😊
Team Holiday Bay.
I’ve booked my holiday and Arya the…
I’ve booked my holiday and Arya the lady dealing with it was outstanding and very patient. She attended to all my needs and went above and beyond to make sure everything was what I wanted and sorted with ease . Would definitely recommend her and the company
Thank you Aura
April 11, 2026
Unprompted review
Reply from Holiday Bay
Thank you so much for your lovely feedback! Really glad Arya was able to look after you so well and make everything easy and exactly how you wanted it.
We really appreciate the recommendation 😊
Team Holiday Bay.
Reply from Holiday Bay
Thank you for your feedback! Really glad you were happy with the service 😊
Team Holiday Bay.
The service was really good Great service!
The service was really good! I am grateful to Rex for the great help with my holiday! Thank you!
April 9, 2026
Unprompted review
Reply from Holiday Bay
Thank you so much for your kind words! We’re delighted to hear you had a great experience. I’ll be sure to pass your feedback on to Rex—he’ll be thrilled to know he made your holiday special 😊
We really appreciate your support and look forward to helping you plan your next trip!
Team Holiday Bay.
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I had the lovely Becky Hope helping me…
I had the lovely Becky Hope helping me and no matter what I asked or when she always answered I have been praising your company to everyone can’t recommend enough
Thank You
April 2, 2026
Unprompted review
Reply from Holiday Bay
Thank you so much for your kind words—it really means a lot to us!
I’m so happy to hear Becky was able to help you every step of the way. She’ll be absolutely delighted to read this 😊
And honestly, the fact you’ve been recommending us to others is the biggest compliment we could ask for—thank you!
We’d love to help you again whenever you’re ready for your next trip ✈️
Team Holiday Bay.
What a great experience
What a great experience, saw this holiday on Facebook, send them a message,Rex replied and gave me all the information without pushing me to book, so a day later I did , such a nice guy and professional, very impressed .
April 8, 2026
Unprompted review
Reply from Holiday Bay
Thank you for your great review! 😊
We’re so glad Rex was able to help and make the process easy and relaxed for you.
We really appreciate your support and hope to assist you again soon ✈️
Team Holiday Bay.
Excellent holiday company
Excellent holiday company, really good communication and Arya was really helpful.
April 7, 2026
Unprompted review
Reply from Holiday Bay
Thank you for your lovely review.
We’re really pleased to hear you had a great experience and that Arya was able to assist you throughout with clear and helpful communication.
We truly appreciate your support and look forward to helping you again in the future.
Team Holiday Bay.
A Pleasure to Deal With
From the beginning of my booking journey Arya was a delight to deal with. She has a very friendly attitude which made me feel comfortable. Any questions I had were answered very quickly and when she said she would contact me at a certain time, she did. I had no waiting or wondering what was happening.
April 7, 2026
Unprompted review
Reply from Holiday Bay
Thank you for your wonderful review.
We’re delighted to hear that Arya made such a positive impression from the very beginning and kept everything clear, timely, and stress-free throughout your booking journey.
Your kind words mean a lot, and we truly appreciate your trust in us. We look forward to helping you again in the future.
Team Holiday Bay.
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Reply from Holiday Bay
Thank you for your great feedback.
We’re really pleased to hear you found the service helpful and straightforward, just as it should be.
We appreciate your support and look forward to assisting you again in the future.
Team Holiday Bay.
It was the best service I have ever…
It was the best service I have ever seen..Arya was very kind and helpfuly
April 4, 2026
Unprompted review
Reply from Holiday Bay
Thank you for your kind words! We’re so glad Arya could help and that you enjoyed the service. We hope to see you again soon!
Team Holiday Bay.
ARYA was the agent that dealt with my…
ARYA was the agent that dealt with my holiday plans for 2027. I have to say how easy it was to navigate what I was looking for. ARYA definitely went the extra mile to get the holiday of my dreams. Many thanks and looking forward to go Thailand.
April 1, 2026
Unprompted review
Reply from Holiday Bay
Thank you so much for your lovely feedback! We’re thrilled Arya could make planning your 2027 holiday easy and help create your dream trip. Have an amazing time in Thailand! 🌴✈️
Team Holiday Bay.
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