holidaycottages.co.uk Reviews 

122,608
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 37,958 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the fantastic locations, noting that properties offer beautiful surroundings, scenic views, and easy access to nearby beaches and local amenities. Guests also appreciate the exceptional facilities, mentioning well-equipped kitchens, comfortable beds, and relaxing outdoor spaces like private gardens and hot tubs. However, some customers also noted concerns regarding cleanliness, mentioning that certain properties felt less fresh than expected or showed visible signs of neglect upon arrival. A few people also felt that parts of the accommodation required better property maintenance and general upkeep due to noticeable wear and tear over time.

What people talk about most

Location

Clients share positive opinions on location, frequently highlighting wonderful views and a peaceful... See more

Facilities

Consumers find facilities to be positive, highlighting well-equipped kitchens, comfortable bedrooms, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with comfortable bedrooms, clean... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting straightforward booking... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting a smooth, hassle-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really beautifully presented cottage with thoughtful welcome gifts and friendly hosts. Great amenities and a well setup kitchen made our stay very comfortable. Beautiful surroundings and a lovely outd... See more

Rated 5 out of 5 stars

We enjoyed staying in a clean modern villa which had great views and was located in attractive countryside.The house was well equipped. Being a family meant that nearby beaches, were important and t... See more

Rated 5 out of 5 stars

The bungalow was beautiful with really comfortable beds and everything provided. We've stayed in great places before but never been supplied with all the everyday essentials, washing up liquid toil... See more

Rated 5 out of 5 stars

We spent a fabulous week at this cottage, it was wonderful, had everything we needed and plenty of room. The outside space was amazing which allowed our dog to completely relax and go on long walks.... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(122,608)

36,243 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The booking experience with holiday…

The booking experience with holiday cottages was not great - we had an email confirming our request to book but when I rang to talk to someone the booking could not be found. However the lady I spoke to did sort it out .
There was no information at the property from holiday cottages only a previous company with out of date info .
Despite this we enjoyed Cornwall very much . The location of the property is great for exploring g the local area by car .

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Quiet rural location, ideal for exploring Cornwall. Very clean, well equipped and comfortable. Very welcoming and friendly hosts.

Booking was simple and clear, with updates as the booking date approached.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Easy booking on the phone or web

Easy booking on the phone or web. Well informed about the property and access to it. We've used holiday cottages often before and always found them to be efficient and willing to help if there's a problem.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

A lovely family stay

The booking process was quick and easy and we were kept informed all the way up to our holiday - detailed directions, information about the property etc. The company responded very swiftly to any queries I had. The property itself was beautiful, immaculately kept and in a lovely area. Overall, both holidaycottages & the property owner were fantastic.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

An amazing place with stunning views

An amazing place with stunning views , extremely well presented and well equipped. Made us feel at home.Excellent location amenable beach. Calm and peaceful . Very close to local amenities with good range of shops and restaurant. We had a very joyful experience and did not want to leave ;-) . We most definitely would like to return in the future. The host was very approachable and helpful. Thank you for the wine and Welsh cakes :-)

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great week staying at Ingle Hill

Great week staying at Ingle Hill - booked through holiday cottages.
The whole process was simple and the communications and updates on email and via the app were great.
Would recommend booking with them and check out Ingle Hill for a great family cottage on the edge of the North York Moor National Park.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

The Stables Churchill

We had a wonderful stay at The Stables in Churchill. It was the perfect base for exploring the beautiful surrounding area, with lovely visits to Cheddar and Wells, as well as a delicious Sunday lunch at The Railway Inn and a relaxing visit to The Crown.

We also really enjoyed the spa pool, which was a fantastic way to unwind after days out exploring.

One of the highlights was simply enjoying the garden and watching the wildlife. We were delighted to see deer and hares from the garden, which made the stay feel especially peaceful and memorable.

A special thank you as well for the lovely treats left for us on arrival – such a thoughtful touch that made us feel very welcome.

A lovely, comfortable place to stay in a beautiful part of the country, with plenty to see and do nearby. We thoroughly enjoyed our visit and would happily return.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect description of peaceful cottage setting

First time we have used holidaycottages and we were most impressed.Concise information and very helpful staff, everything went to plan and travel info provided to get us to property which is hidden away. Good value for money and would not hesitate in using them for future holidays.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Northumbrian Holiday

Clear and prompt instructions to get to the property and essential info like check in/ check out times. Property as advertised online so no surprises. Had a lovely time!

August 13, 2026
Unprompted review
Rated 4 out of 5 stars

Fantastic location in a quiet area but…

Fantastic location in a quiet area but just 3 minutes walk to the centre of Tenby. Very comfortable well-equipped accommodation with a slightly strange lay out. Loads to to in Tenby and fabulous beaches.

August 8, 2026
Unprompted review

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