holidaycottages.co.uk Reviews 

122,735
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 37,958 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the fantastic locations, noting that properties offer beautiful surroundings, scenic views, and easy access to nearby beaches and local amenities. Guests also appreciate the exceptional facilities, mentioning well-equipped kitchens, comfortable beds, and relaxing outdoor spaces like private gardens and hot tubs. However, some customers also noted concerns regarding cleanliness, mentioning that certain properties felt less fresh than expected or showed visible signs of neglect upon arrival. A few people also felt that parts of the accommodation required better property maintenance and general upkeep due to noticeable wear and tear over time.

What people talk about most

Location

Clients share positive opinions on location, frequently highlighting wonderful views and a peaceful... See more

Facilities

Consumers find facilities to be positive, highlighting well-equipped kitchens, comfortable bedrooms, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with comfortable bedrooms, clean... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting straightforward booking... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting a smooth, hassle-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really beautifully presented cottage with thoughtful welcome gifts and friendly hosts. Great amenities and a well setup kitchen made our stay very comfortable. Beautiful surroundings and a lovely outd... See more

Rated 5 out of 5 stars

We enjoyed staying in a clean modern villa which had great views and was located in attractive countryside.The house was well equipped. Being a family meant that nearby beaches, were important and t... See more

Rated 5 out of 5 stars

The bungalow was beautiful with really comfortable beds and everything provided. We've stayed in great places before but never been supplied with all the everyday essentials, washing up liquid toil... See more

Rated 5 out of 5 stars

We spent a fabulous week at this cottage, it was wonderful, had everything we needed and plenty of room. The outside space was amazing which allowed our dog to completely relax and go on long walks.... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage
  3. Cottage Rental

About holidaycottages.co.uk

Written by the company

holidaycottages.co.uk is a specialist holiday provider and part of Travel Chapter, one of the UK’s leading holiday letting agencies.

It offers quality self-catering holiday homes across the UK and Ireland. Every property in its 16,000-strong collection is personally inspected to meet high standards of quality and comfort, so guests can book with confidence.

holidaycottages.co.uk is recognised for exceptional customer service, rated excellent on Trustpilot and holding a Feefo Platinum Trusted Service Award. Guests are supported by a dedicated holiday team before, during and after their stay, and they can expect a clear and straightforward booking process.

Focused on delivering reliable, high-quality holidays, holidaycottages.co.uk combines expert support with in-depth knowledge of destinations across the UK and Ireland.

As part of a certified B Corp, it is also committed to responsible tourism and supporting local communities its properties are located.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123K reviews

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Asks customers to review

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Replied to 80% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(122,735)

36,371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Northumbrian Holiday

Clear and prompt instructions to get to the property and essential info like check in/ check out times. Property as advertised online so no surprises. Had a lovely time!

August 13, 2026
Unprompted review
Rated 4 out of 5 stars

Fantastic location in a quiet area but…

Fantastic location in a quiet area but just 3 minutes walk to the centre of Tenby. Very comfortable well-equipped accommodation with a slightly strange lay out. Loads to to in Tenby and fabulous beaches.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book

We've used holiday cottages in the past and always found the property details to be very accurate and the booking process very easy to use.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Holiday Getaway

The Cottage was in the perfect setting with every opportunity provided for a comfortable holiday; it was spotlessly clean, fully stocked and Sarah and Phil were the perfect hosts and left the most generous of welcome boxes. Our family, three of whom were young teenagers, really enjoyed the hot tub, sauna and watching films on the outdoor 'cinema'. Not sure words or photos would do justice to the overall holiday experience, the Hosts provide.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous location, Perfect Cottage

Fabulous location, stunning views, impeccably clean cottage, well resourced, secure/enclosed garden, use of extensive grounds and woodland, York and Harrogate within a short drive - perfect !!

August 13, 2026
Unprompted review
Rated 4 out of 5 stars

It was a lovely stay

It was a lovely stay. The greenery was overgrown so the view you see on the pictures was not the view we had unfortunately. But nonetheless it was peaceful and cosy. There was a few things that weren’t great as for example the sanitary bin was not changed for our arrival so this wasn’t great. We were told there was no fridge/freezer here even after asking customer services so we went and bought a mini fridge and cook box, to find when we entered the property there was in fact a fridge/freezer so we wasted unnecessary money in doing so, so this needs to be noted. Other than that it is a beautiful place!

August 14, 2026
Unprompted review
Rated 4 out of 5 stars

Great little property

Great little property - welcome pack included treats for the dogs too!
Enclosed courtyard garden.
Big bathroom.
Sofa could do with being larger.
Noise from road can be annoying.
Location good if happy to use a car to travel as walking next to the busy road not recommended with dogs or children.

August 14, 2026
Unprompted review
Rated 3 out of 5 stars

Disappointed

We have used many booking agents for holiday cottages in the UK. This was the first time we had used Holiday Cottages. The property that we booked had many positive reviews from when we booked up to the date of our stay. As a consequence we were looking forward to our stay. However the property turned out to be disappointing and not as advertised in the description on their website and app. The only direct contact we had with Holiday Cottages was when we called them on our second day to notify that we had suffered a loss of water due to a burst water main. We contacted them because their published advice is to notify them as soon as possible if there is a major issue. While there was little they could do we found the response from their adviser to lack empathy and we were told to resolve any issues with the owners. At the end of our stay we made a formal complaint to Holiday Cottages concerning the misleading description of the property but after several days we have yet to receive even an acknowledgment from them. We have provided constructive feedback on our experience and a factual balanced review of the property on the Holiday Cottages website that has yet to be published.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous

Super seemless selection and booking process. A wonderful array of variable properties to choose from with lots of different and varied facilities. Highly recommend using holidaycottages.co.uk, fabulous platform to keep track of the latest information on both property booking and local area. Great instructions for arrival, departure and duration of holiday. Utilised for a number of years now and never hesitate to return and book future trips!

August 7, 2026
Unprompted review
Rated 4 out of 5 stars

Quirky cottage

Enjoyed our stay , a few improvements could be carried out and if these were done could be a hidden gem . Quiet location with great views .

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

It was worth downloading the app

The booking process was easy and we were provided with all of the information we need for our stay in a timely manner. The holidaycottages app also proved useful in accessing information for the property, as it also made infomation available offline. We had a positive experience with this company and would use them again in the future.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Hidden Gem

We have used Holiday Cottages to book our holidays over the last five years and have always been very happy with the service. The website is easy to use, and the communication throughout the booking process is clear and helpful.

We would fully recommend Holiday Cottages and have no hesitation in giving the site 5 stars.
★★★★★ Fantastic family stay at Moonraker, Croyde

We had a fantastic stay at Moonraker in Croyde with 4 adults and 2 children. The location is ideal, within easy walking distance of both the beach and the village, making it perfect for a family holiday.

We particularly loved the enclosed garden area, which was lovely and private and gave the children a safe space to enjoy. The property had everything we needed for a comfortable stay, and the welcome pack was a fantastic touch and much appreciated.

The cleanliness was excellent throughout, and the property was well presented and comfortable. Dennis was also very thoughtful and went out of his way to call round with a cooling fan, which was a lovely personal touch and really appreciated.

Our only suggestion would be to consider upgrading the cooker, as it was very slow, but this was a minor issue and certainly didn’t detract from what was otherwise a brilliant holiday.

We thoroughly enjoyed our stay and would happily return to Moonraker. We would highly recommend it to families looking for a comfortable, private and well-located place to stay in Croyde.

Overall rating: 5/5

August 8, 2026
Unprompted review

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