Banner for Holidaysafe Travel Insurance

Holidaysafe Travel Insurance Reviews 

18,746
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 352 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly competitive pricing and fair rates offered, especially for travelers who need coverage for pre-existing medical conditions. Consumers also appreciate the straightforward quote process, noting that it is fast to obtain policies and reliable service is consistently delivered. Some reviewers were not happy with the online system, mentioning that it takes a long time to go through all the pre-existing medical questions. A few other people also felt that the website and online portal could sometimes be frustrating to navigate when trying to complete multiple quotes or access documents.

What people talk about most

Price

Customers reported overall satisfaction with the pricing, finding the costs to be very fair, reasonable, and... See more

Holidays

Clients share positive opinions on holidays, noting that the sales team is knowledgeable and helpful when... See more

Service

Users describe positive interactions with service, highlighting fast and efficient experiences during phone... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is fast, efficient,... See more

Website

People report positive experiences with website, finding the online platform easy to use, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After many on-line searches I eventually found Holiday Safe. Very easy to get a quote and very favourable pricing. Of course I hope that I never have to use them, but isn't that what insurance is all... See more

Rated 5 out of 5 stars

I booked my insurance with holidaysafe, really happy with the way everything was handled. It's exactly what I expected top flight insurance at a fair price. I've been using Holidaysafe for around... See more

Rated 5 out of 5 stars

Have used Holidaysafe for quite a few of my holidays. I started using them as the company I previously used increased my premium by over 150%. I have incurable but treatable cancer and my husband also... See more

Rated 5 out of 5 stars

I have used Holidaysafe as my holiday insurance provider for many years. I find their pricing policy very fair and reasonable. The sales team are knowledgeable with regard to holiday insurance. I hav... See more


Company details

  1. Travel Insurance Company
  2. also in
  3. Insurance Agency
  4. Insurance Company

About Holidaysafe Travel Insurance

Written by the company

At Holidaysafe, we provide a wide range of travel insurance policies tailored to suit different travelers, budgets, and trip types, including Single Trip, Annual Multi-Trip, Family, Winter Sports, Longstay, and Backpacker options. Our website provides an ‘at a glance’ price and cover comparison, helping you find the most suitable policy for your needs. We’re committed to delivering great cover at affordable prices and ensuring first-class customer service, from purchasing your policy to making a claim or using our emergency assistance service.

Why choose Holidaysafe?

Written by the company

24 Hour Emergency Medical Helpline
We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
Call Centre
Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
Featured in the Which? Best Rate Tables
Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
Awards & Nominations
Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

Contact info

  • Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom

  • holidaysafe.co.uk

Holidaysafe Travel Insurance

Award winning cover starting from under £10 – get your quote today

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(18,746)

344 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recommend Holidaysafe to anyone who…

I recommend Holidaysafe to anyone who is interested in getting a travel insurance policy. We have been using the company for years for my husband who has a couple of health conditions and I’m now happy with my policy change since my recent surgery and the premiums are very competitive.

August 26, 2026
Rated 5 out of 5 stars

single trip cover

I took out some single trip holiday insurance with Holidaysafe because I have used them before. It was a very straight forward exercise to complete the online questions, and then pay for the policy. The price paid was very reasonable. The documents came by email. Fortunately I did not need to make a claim.

August 18, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look