Holidays Experts Reviews 

115
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for making the entire visa application process remarkably smooth, professional, and completely stress-free. Many consumers highlight the exceptional guidance provided, noting that agents communicate clearly and assist efficiently from the very beginning until final approval. However, some reviewers were not happy with the communication and support received after making payments for the services. A few other people also felt that the final outcomes did not fully meet their expectations regarding short visa durations or limited entry periods. Some people also mentioned experiencing frustrating delays and a lack of responsiveness when trying to reach out for additional assistance.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting helpful, polite, and professional... See more

Service

Customers consistently note positive experiences with service, praising the efficient, stress-free, and... See more

Customer service

Clients share positive opinions on customer service, frequently praising agents for being professional,... See more

Holidays

Customers had positive experiences with holidays, expressing satisfaction and trust regarding visa services... See more

User experience

People report positive experiences with user experience, finding the entire process smooth and well-organized... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My experience with this company has been good because of one staff Katherine, she went above and beyond to make sure I have my visa despite several odds. She is a genius and genuine. Thank u Katherin... See more

Company replied

Rated 4 out of 5 stars

It was great, Jennifer who was assisting me did all the paperwork, very prompt in answering queries. Got the Schengen visa in 2 days.

Company replied

Rated 4 out of 5 stars

I did my Schengen visa with jeniffer and I got through I would definitely recommend them. Thanks jeniffer I really appreciate it

Company replied

Rated 5 out of 5 stars

I applied for a Schengen visa with holiday experts for my sister and I. I must say they are very good in assisting with everything from beginning to end. Their worker Samuel a God sent, he Communicat... See more


Company details

Written by the company

At Holidays Experts, we make the Schengen visa process simple and stress-free for travellers across the UK. Our experienced team has helped countless people get their visas approved and plan their European trips with confidence. From checking your documents to booking your visa appointment, we guide you through every step with care and clear communication.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(115)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer care.Well experienced…

Great customer care.Well experienced people, they really know what they’re doing
Especially Jennifer .
I highly recommend this company to everyone

June 12, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

We’re glad Jennifer made the process smooth and stress-free. Thank you for trusting Holiday Experts and recommending us!

Rated 5 out of 5 stars

Hi big shout out the guy Martin such a…

Hi big shout out the guy Martin such a amazing person so professional he help me greeting visa in no time and kept me posted throughout the process very well spoken person highly appreciated and recommended 10/10 thanks Martin GOD bless u 🤗

June 11, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you so much for your kind words! We’re really happy to hear Martin made your visa process quick and easy. We truly appreciate your recommendation and wish you a wonderful journey.

Rated 5 out of 5 stars

I recommend this company they explain…

I recommend this company they explain everything in details and help with everything they are very cheap and they listen to people and people and myself very quick got visas they don't play they help...

June 11, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for sharing your experience! We’re glad our team was able to guide you properly and make the visa process quick and straightforward. It means a lot to us that you found our service helpful. Wishing you safe and happy travels!

Rated 5 out of 5 stars

Huge Thanks to Ms.Katherine

Huge Thanks to Ms.Katherine! They prepared all my documents for my Spain visa in very short span of time. Everything was flawless, professional, fast and reliable. Highly recommend!

June 5, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you so much for your kind words! We’re glad Katherine was able to prepare everything quickly and make your Spain visa process smooth. We really appreciate your recommendation!

Rated 5 out of 5 stars

I got good respond form Jennifer.its…

I got good respond form Jennifer.its good experience and i got visa.

June 5, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for sharing your experience! We’re pleased to know Jennifer was helpful and that you successfully received your visa.

Rated 5 out of 5 stars

Visa Approved

Visa Approved – Excellent Service from Start to Finish

I am delighted to update my previous review to confirm that our Schengen visa application has been approved, and our passports with the visas arrived safely at our property yesterday.

I would like to sincerely thank Katherine and the entire team for their exceptional support, professionalism, and dedication throughout the process. Their expertise, attention to detail, and commitment to ensuring that all our documents were properly prepared played a significant role in making the application process smooth and stress-free.

From the initial consultation to the final outcome, the team demonstrated a high level of experience and efficiency. Every step was carefully handled, giving us confidence throughout the application process.

My family and I truly appreciate all the hard work and effort that went into assisting us. The excellent service we received is highly valued and will not be forgotten.

I highly recommend this company to anyone planning to apply for a visa. Their experienced staff members know exactly how to organise and prepare visa applications professionally, greatly increasing the chances of a successful outcome.

Thank you once again, Katherine and the entire team, for your outstanding service and support.

June 3, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

We really appreciate your kind words! It’s great to know Katherine and the team were able to assist you and make the whole process easier.

Rated 5 out of 5 stars

Amazing experience

Amazing experience, very hands on. Carey John specially was very helpful throughout the whole process.

June 3, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for sharing your experience! We’re glad Carey John was there to support you and make the process smooth.

Rated 5 out of 5 stars

I got my visa in few days

I got my visa in few days , really glad 😊 such a nice service . Many thanks to : Jennifer Robert who done everything

May 23, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

Thank you for your lovely feedback! We’re happy Jennifer made the process easy and helped you receive your visa so quickly.

Rated 1 out of 5 stars

Avoid it

Avoid it. They took £259 and provided no proof of spending apart from list of services written by them. Did not get an appointment on time and weren't responding to my calls. When communicated I was called "bro" and on two occasions hanged up on me. Very unprofessional scam like. Eventhough I was entitled to refund they offered only a fraction of £77 voucher for future services which obviously I will not use. It seemed they were more concerned and pressing on me to sign their documents I guess that is to cover themselves legally.

May 19, 2026
Unprompted review
Holidays Experts logo

Reply from Holidays Experts

We’re sorry to hear about your experience. We take concerns regarding appointments, communication and refunds seriously. Please share your booking reference so we can review the case with the relevant team and understand what happened.

Rated 3 out of 5 stars

I was in touch with jeniffer for my…

I was in touch with jeniffer for my application form to be review for applying to moldova. As this was my first time i wasn’t sure, what exactly was needed for the application to be completed. Jeniffer, was helpful. Though seemed like she wasn’t much sure as looked like her first time applying as well. My visa form was deemed inadmissible due to lack of incorrect information provided and wrong visa type request. After 4th correction on application finally, I have managed to receive the visa. For a time i was quite scared, if I’m being honest. But despite of all of this, jeniffer was patience and helped me throughout the correction process. She was polițe and helpful.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience the first time I…

Wonderful experience the first time I got in touch with Holiday Expert.Supportive in consultation about the avaliable appointments for Germany visa. It took like two weeks to have all documents ready for the visa appointment for Germany and then the following week obtained my Germany visa. It was worth it.A big thank you to Jennifer who supported myself and husband .

May 5, 2026
Unprompted review
Rated 4 out of 5 stars

I would like to sincerely thank Carey…


I would like to sincerely thank Carey John for his excellent assistance with my Schengen visa application. The entire process was smooth, well-organised, and stress-free thanks to his guidance.

He was professional, knowledgeable, and very responsive, always taking the time to answer all my queries clearly. I truly appreciate his reliability and friendly approach, and I highly recommend his services.

May 4, 2026
Unprompted review

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