I have had a very good experience with Holvi. The service is simple and easy to use, and it helps me manage my company’s banking and payments efficiently. The application is clear and reliable, and I’... See more
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After several years as a customer, I’m done with Holvi. Prices keep rising while the service gets worse, support is slow and frustrating, the app is buggy, and useful new features are nowhere to be s... See more
Company replied
Easy to start your business account on Holvi. For a small business the Holvi Flex fills our needs perfectly and the pricing and connectivity to banking and accounting is easy to setup. Customer servic... See more
We bought a restaurant last year. All the big banks in Finland: OP, Nordea especially refused to open a bank account for us to operate the restaurant. We don’t have any credit marking - me and my wife... See more
Company replied
Company details
Written by the company
Think of Holvi as the financial home for small and medium-sized businesses. It’s a business account with an integrated VAT calculator plus invoicing, expense management and accounting tools for tax prep – all in one place. Holvi eliminates the time-consuming distractions of financial management, so small business owners can focus on the actual work.
Holvi – Home for your business finances
Written by the company
- We 💛 small business
- Banking, invoicing and bookkeeping – plus smart payment cards. All in one place, so you can focus on what matters. That’s work life simplified.
Contact info
Berlin, Germany
- holvi.com
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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Holvi service is great
Holvi service is great , it is my only account and I am totally satisfied with the quality and service. The service charges also reasonably well.
November 28, 2022
Unprompted review
Excellent service and staff
Excellent service and staff! Very easy to use all services. All requests was resolved fast and easy, everything is online.
October 31, 2022
Unprompted review
Reply from Holvi
<3
Avoid them at all cost
Avoid them at all cost - no reliable business partner. Sudden price changes - last one by 50%!!!!
Holvi has been a nice bank for small businesses - having a free account with just those little functions someone might need for a small business - SEPA-transactions, credit card.
In 2021 they changed the smallest account from free to 6EUR/month, probably calculating that most free users would try to avoid the hassle of setting up an account elsewhere.
For 6 EUR I can get an account at a "normal" bank around here - with empoyees I can talk to, with atm around the corner and not "just online"
Today the they dropped the bomb that they rise their prices from 6EUR/month to 9EUR/month by Jan 1st 2023 - thats a 50 % increase.
I don't need that new "features" - I just need an account with SEPA and creditcard - exactly what there has been in the beginning.
So no, thanks - this is not how a reliable partner acts around its customers. On my way to the trustful bank around the corner again - I'll get an account there for way less than 9EUR/month!
October 31, 2022
Unprompted review
Reply from Holvi
Of course, we’d love for you to continue using Holvi. But we know that running a business is a numbers game, and our new prices might not work for everyone. Take your time to prepare the next steps. Your current plan is still valid until the end of this year.
If you don’t agree with the new pricing and wish to close your account, please get in touch with our support team for instructions. We’ll do all we can to make this easy for you.
I like using Holvi
October 27, 2022
Unprompted review
Highly recommended
Highly recommended, though the service prices are high for given services, but I prefer it over other banks for ease of use. I have Pro account and I find it easy to use. Several services can be added like LC operations like inbound& outbound, trade insurances but I think it's a long shot for them to go to such extend.
October 20, 2022
Unprompted review
Great service
Great service, fast transactions, reasonable fee, prompt and useful assistance when needed. What I would ask to add - the SWIFT transactions.
October 20, 2022
Unprompted review
Amazing service
Amazing service. Is a great way to keep the business numbers in place and get economic structure. As a freelancer this is an invaluable tool. Also very easy and fast support in English. Even if they don't have a call line, the chat and email work very very efficiently.
October 1, 2022
Unprompted review
Over one year together , I can recommended for all , very good everything
September 20, 2022
Unprompted review
Have used Holvi for several years
Have used Holvi for several years, and really happy with the service and customer service!
August 29, 2022
Unprompted review
Absolutely love it
Absolutely love it! Easy to use and lot's of good features.
August 18, 2022
Unprompted review
Excellent in every respect.
Excellent in every respect.
Only negative is that it’s EUR only and impossible to receive funds from US or other non EU clients
August 18, 2022
Unprompted review
Fast and accurate customer service
Fast and accurate customer service.
Easy to Set up
August 18, 2022
Unprompted review
Not what they promised
Not what they promised
The holvi account I signed up for was supposed to be free and then they started charging a monthly fee to keep my money with them. Kinda ridiculous given that they don't pay any interest on the cash they hold (clearly keeping interest as well). Mistake to setup a holvi account. Would recommend against it.
August 17, 2022
Unprompted review
Reply from Holvi
Thank you for sharing your feedback with us. We are sorry to hear that you feel this way about our service. We've stopped our free account in 2021, that's right. But with Holvi you actually get more than just a business account. Starting with 6 EUR/month you get a service that helps you keep business finances effortlessly under control. That’s why Holvi exists. Here’s what you get with us:
Business account for the self-employed
Unlimited free transfers in euros
Holvi Business Mastercard® included
Scan and store receipts
Keep an eye on your business numbers
Trustful Bank
Happy to be a Customer of Finnish bank! trustful and secure!
July 28, 2022
Unprompted review
Lying about the terms and conditions
Lying about the terms and conditions; they claim you can open an account in several countries but they discriminate against customers (cannot live in other EU countries). Extremely rude and incompetent customer service. AVOID; AVOID; AVOID!!
July 25, 2022
Unprompted review
Reply from Holvi
Thank you for sharing your feedback with us. We are sorry to hear that you feel this way about our service and we apologise for any inconvenience. As we grow, we hope to be able to accommodate a wider range of company types and locations in Europe. Should you have any further questions, please feel free to contact us.
Excellent service
Excellent service, simple and reliable. Do be honest I’m happy to pay for it (I was an earlier adopter that got if for free)
July 20, 2022
Unprompted review
Happy New Customer
I made an urgent request for the customer service, and got excellent service. The service was friendly, professional, patient and quick. They fulfilled all my expectations and gave me a good first impression of Holvi and its services. I am a happy new customer.
July 2, 2022
Unprompted review
I would recommend to stay away from Holvi.
I was using Holvi for my Investment vehicle (UG). I am certain that I filled out all required information when I signed up 3 years ago. They recently sent me an email inquiring about a lot of information about my account, investments, etc. Because I don't use the account very frequently, I didn't read their email immediately. They have now terminated my contract and are closing my account.
No other bank has ever asked me this many questions about the activity of my company or holding.
May 29, 2022
Unprompted review
Reply from Holvi
Thank you for sharing your feedback with us. We are sorry to hear that you feel this way about our service. We completely understand that an account termination is inconvenient and we apologise for that. However, as a digital financial platform, we are obliged to comply with the industry regulations set in place.
Simple and elegant solution for…
Simple and elegant solution for banking, invoicing and bookkeeping. Support replies quickly.
May 20, 2022
Unprompted review
major functions are missing
major functions are missing - like datev exports etc.
makes it a nightmare for GmbH to do the bookkeeping.
There are no plans in changing this - we changed to a different bank
May 4, 2022
Unprompted review
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