Sophos Home Reviews 1,256

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I've been using Sophos Home on an iMac, MacBook Air and a Windows 10 laptop for nearly two years now without being affected by any malware or other nasty stuff. It was good also, the way the Uk compan... See more

Rated 5 out of 5 stars

I've been using Sophos Home for a few years now and have never yet had any problems with it. It just does its work in the background and updates regularly. There's no impact to computer performance. S... See more

Rated 1 out of 5 stars

They showed me a discount of $38.99 from $59.99 back in March of 2024 to use on Windows 7 just after I bought it with in 10 minutes of buying it I tried to get a refund it wrote all sales... See more

Rated 5 out of 5 stars

Sophos has been simply outstanding! When windows update installed a bad update that greatly affected computers, Sophos told me how to uninstall that update and get my computer up and running again. My... See more

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Sophos evolves to meet every new challenge, protecting millions of users and over 500,000 organizations of all sizes in more than 150 countries from today’s most advanced cyber threats. We now bring that same always-evolving belief to home users. At Sophos, we want to make sure the same level of protection we provide businesses is available to everyone. Sophos Home brings our powerful, business-grade protection to personal Macs and PCs. You're online all the time, at work and at home. Your security should be as well.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 1 out of 5 stars

The level of help is horrible

The level of help is horrible. No phone interaction. We used to be able to use Chat. But I have gotten no help through that. The service of Sophos has gone to hell!

October 12, 2022
Sophos Home logo

Reply from Sophos Home

Hi Gilda,
Thank you for your review. There is no phone support for Sophos Home at this time. Our Support Team is available Monday to Friday, 8AM to 8PM Eastern US Time, through chat and webform/email. You can start an email ticket or chat here: https://support.home.sophos.com/hc/en-us

Rated 4 out of 5 stars

Junk Mail

Junk Mail
I wish there was a way Sophos could deal with all the junk mail I get.

October 11, 2022
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Rated 5 out of 5 stars

Well done Sophos

Does a very nice job of filtering out unwanted and/or malicious emails, spam and phishing.
Does not slow down my computer at all.

October 12, 2022
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Rated 5 out of 5 stars

BEST IN CLASS!

Been using for over 5yrs now, started with the Home version after my Agency adopted it for use. Has exceeded all expectations and surpassed previous uses of Norton & McAfee.

October 12, 2022
Rated 4 out of 5 stars

I never know is Sophos is working or…

I never know is Sophos is working or not and that's what bothers me. Says my device is susceptible but is not specific enough for me to do anything about it. I want a notification that my device has or is being scanned. I want a history of it when it is scanned. Having this notification pop up or sent to my email would make it a 5 star review.

October 11, 2022
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Rated 5 out of 5 stars

WE have been using Sophos for years

WE have been using Sophos for years. This program seems to be the real deal, as far as protecting computers from being hacked. We have never had a problem with it. It seems to work seamlessly behind the scenes, finds and flags anything malicious, and notifies you immediately what threats there are. It is a valuable tool to have.

October 12, 2022

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