A nice sturdy nesting box. Slightly tricky to put together as some pre screwed holes were directly opposite a very hard knot, so we moved them. Looking forward, hopefully to 5 families of sparrows mov... See more
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Review summary
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Reviews shaping this summary
I am really pleased with the hedgehog house I bought. It is beautifully made with quality materials that I could easily custom with a little outdoor animal safe paint. I can go to bed assured my hedg... See more
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Purchased a beautiful bird table as a gift. Issue with DPD not Home& Roost fault here but how James resolved gives a true measure of this company and how much it values it's customers. On the back... See more
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I bought this as a present for my son. He was very pleased with his bird table, he said it went together easily and was pleased with the three tier aspect as it stops the pigeons eating all of the f... See more
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Company details
About Home & Roost
Written by the company
About Home & Roost
Do you need a Rabbit Hutch, Run, or Guinea Pig cage? Does the family Dog or Cat deserve a new top of the line luxury outdoor house? Or is there a keen twitcher in the family who would love a new Bird Table for their garden?
Here at Home and Roost you could say we're a little animal crazy and between the staff here we have most pet types covered. We love supplying market-leading products our customers love and giving a first class service.
Our Mission
Need a better Hutch? We are the UK's number one retailer for Out-Door Rabbit Hutches, Rabbit Runs and Guinea Pig Cages.
Made In Great Britain
A proud member of the Made in GB Campaign.
Unlike the thousands of importers who use the Far East for sourcing products, we invest in Great Britain. All our wooden products are made right here in the UK. We believe that building a firm foundation of High-Quality Products and second to none customer service has helped us rise above the competition. Because of this dedication, we have now joined the list of companies who export to Europe!
Contact info
The Hanger, The Loop, CT12 5DE, Manston, United Kingdom
- 01843 263828
- hello@homeandroost.co.uk
- homeandroost.co.uk
4.7
Excellent
12K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Completely satisfied
Very pleased with the service and quality. Exactly as expected. Thank you
May 4, 2026
Reply from Home & Roost
Thank you for your feedback, Pat! We’re really pleased to hear you were happy with both the service and quality, and that everything met your expectations. We appreciate you taking the time to leave a review.
Very good company great customer…
Very good company great customer service when there was issue with courier company customer service dealt with fast and followed up very impressive.
The hutch was great quality 1 of the best I have bought. It was steady to put together as I was on my own ideally 2 people better. Love the sweet touch in the instructions thank you was lovely.
I will be ordering another after payday
April 27, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Melanie! We’re so pleased to hear our team were able to step in quickly and help resolve the courier issue for you, and that you found the follow-up service so impressive.
It’s great to know you’re happy with the quality of the hutch too — especially as a solo build, even if it’s a bit easier with two! We’re also really glad you enjoyed the little touch in the instructions.
We really appreciate your kind words and look forward to helping you again after payday!
Reply from Home & Roost
Thank you for your feedback, Arron! We’re really pleased to hear you’re happy with the bird table and the service you received. We appreciate you taking the time to leave a review.
Great Customer service.
Really helpful when I had put in the wrong address was sorted in minutes, dispatch was fast and so was delivery, would definitely recommend.
May 2, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Tara! We’re really pleased we could quickly help get the address corrected for you and that everything arrived promptly afterwards.
It’s great to know you were happy with the service and delivery. We really appreciate your recommendation and you taking the time to share your experience.
A beautifully crafted hedgehog house
A beautifully crafted hedgehog house, swiftly delivered. I am so happy to be supporting my little friends and thank you for your skill and care in creating this well-priced home for them.
May 1, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Elizabeth! We’re so pleased to hear you’re happy with the hedgehog house and the quick delivery.
It’s wonderful to know it’s going to provide a safe little home for your garden visitors — and we’re sure your hedgehog friends will appreciate it too! Thank you again for your kind words and support.
Very satisfied customer ! I have ordered from this company…
I have ordered from this company several times now and the services has been great, even when I changed my mind and needed to completely cancel and order and start again they were nothing but helpful. The hutches and products are brilliant quality and easy to build and make great shelters for my bunnies and piggies within their enclosures.
May 1, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Marie! We’re so pleased to hear you’ve continued to have a great experience with us, even when needing to change and restart an order.
It’s wonderful to know you’re happy with the quality of the hutches and products, and that they’ve made great homes for your bunnies and guinea pigs. We really appreciate your continued support and you taking the time to share your experience.
Reply from Home & Roost
Thank you for your feedback, Tracey! We’re really pleased to hear you’re happy with the products and speedy delivery. We appreciate you taking the time to leave a review.
First time ordering from Home & Roost
First time ordering from Home & Roost. Firstly, a very quick response to a query before i ordered. Delivery was quick and the products are of very high quality. The instructions were clear and the flat pack hutches were simple to put together. Just a really positive experience all round and would highly recommend.
May 1, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Mr Platt! We’re so pleased to hear your first experience with Home & Roost was such a positive one.
It’s great to know your query was answered quickly, delivery was prompt, and that you found the hutches straightforward to assemble with clear instructions. We really appreciate your recommendation and you taking the time to share your experience.
The ordering process was easy and the…
The ordering process was easy and the item was delivered very promptly, as per information on ordering.
April 30, 2026
Reply from Home & Roost
Thank you for your feedback, Josie! We’re really pleased to hear you found the ordering process easy and that your item arrived promptly as expected. We appreciate you taking the time to leave a review.
Sales and aftersales service
We ordered a cat house with a microchipped cat flap online and it arrived by courier 2 days later. The courier company they used kept us informed of what was going on so we could plan our day. The cat house arrived when they said it would and was of good quality. It was simple to fit the legs on and was immediately good to use. Whilst Maisey enjoyed the house she had put on too many pounds to fit through the flap so we had to return it. The return collection was prompt and without quibble.
I judge a company by both the sale and the aftercare and H&R get full marks for both. If we need to get another cat then we will be using this company again
May 11, 2026
Unprompted review
Reply from Home & Roost
Thank you for such a thoughtful review, Steve! We’re really pleased to hear everything from ordering through to delivery went smoothly, and that you were happy with the quality and ease of setup.
Poor Maisey — sounds like she may have been enjoying life a little too much! 😄 Although it’s a shame the flap wasn’t quite the right fit in the end, we’re glad the return process was straightforward and hassle-free.
We really appreciate your kind words about both the sale and aftercare, as that’s something we work hard on. Thanks again for taking the time to share your experience, and we’d be delighted to help again in the future — whether for Maisey or any future feline additions!
Well packaged
Well packaged, quick delivery, clear easy to follow instructions, two very happy rabbits now
April 21, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Karin! We’re really pleased to hear everything arrived well packaged, the instructions were easy to follow, and that your rabbits are now happily settled in their new setup. 🐰
We appreciate you taking the time to share your experience.
Really good hutch and fast delivery
Really good hutch and fast delivery. It was missing most of the screws strangely. It only had 8, so was missing about 40 others in larger sizes. Luckily I had some at home so just used those, but I hadn't would have been frustrating have to go buy them, or wait for more to be played out.
April 30, 2026
Reply from Home & Roost
Thank you for your feedback! We’re really pleased to hear you’re happy with the hutch and the fast delivery.
We’re very sorry about the missing screws though — that’s certainly unusual and we completely understand how frustrating that could have been, especially if you hadn’t already had some spare at home. Your comments will be passed on to the team so this can be looked into.
Thanks again for taking the time to share your experience.
Fabulous company and product
I purchased a catio for my 2 kittens from Home and Roost which they absolutely love. The product is fantastic and made to a good standard. Instructions very easy to follow to put the panels together. I was kept upto date throughout from the company and delivery was good. I would highly recommend this company.
April 30, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Carol! We’re so pleased to hear your kittens are loving their new catio — that’s exactly what we like to hear 🐱
It’s great to know you were happy with the build quality, clear instructions, and communication throughout, as well as the delivery. We really appreciate your recommendation and you taking the time to share your experience.
Hedgehog house
I bought a hedgehog house, it's well made, I hope it lasts a few years. It looks great. I've not put it in my garden yet as the wildlife area isn't fully completed. It was delivered very quickly.
April 22, 2026
Reply from Home & Roost
Thank you for your feedback! We’re really pleased to hear you’re happy with the hedgehog house and that it arrived quickly.
It’s great to know you’re pleased with the build and look of it — hopefully it settles in nicely once your wildlife area is finished. We really appreciate you taking the time to share your experience.
There was a lot of useful information…
There was a lot of useful information on the website which helped greatly in my choosing of a hedgehog box which apears tohave been adopted immediately. I am still looking for a suitable site for the batbox! All service was very good delivery would be hard to beat.
April 29, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Wendy! We’re really pleased to hear the information on our website helped you choose the right hedgehog house — and even better that it seems to have been adopted straight away!
Good luck finding the perfect spot for the bat box too — sounds like your garden is becoming quite the wildlife haven. We’re so glad you were happy with the service and delivery, and we appreciate you taking the time to share your experience.
I experienced a very good Customer…
I experienced a very good Customer service and received my goods very quickly. Couldn’t be happier with my hedgehog home!
April 28, 2026
Reply from Home & Roost
Thank you for your lovely feedback! We’re really pleased to hear you had a great experience with our customer service and that your hedgehog home arrived quickly.
It’s wonderful to know you’re so happy with it — we really appreciate you taking the time to share your experience.
Good quality product
Good quality product, good service, delivered on time and reasonable priced. Certainly worth using again.
April 27, 2026
Reply from Home & Roost
Thank you for your feedback, Sonia! We’re really pleased to hear you’re happy with the quality, service, price and timely delivery.
It’s great to know you’d use us again — we really appreciate you taking the time to share your experience.
This bird table is well-made and I love…
This bird table is well-made and I love the adjustable height. It stops the pigeons from devouring all the food.
April 27, 2026
Reply from Home & Roost
Thank you for your feedback, Jan! We’re really pleased to hear you’re happy with the bird table and finding the adjustable height useful — especially if it’s helping keep those hungry pigeons in check!
We appreciate you taking the time to share your experience.
Lovely sturdy frame so that my tortoise…
Lovely sturdy frame so that my tortoise can still enjoy the sunshine (when it lasts more than 5 minutes!)
April 27, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Rebecca! We’re really pleased to hear you’re happy with the sturdy frame — and we totally get it about the sunshine… a rare luxury at the moment! ☀️🐢
Great to know your tortoise can still enjoy getting outside safely when it does appear. We really appreciate you taking the time to share your experience.
Prompt arrival and good quality I…
Prompt arrival and good quality I bought the cage and thermal hutch cover and rain cover last year and this year I bought the run and the connecting tube
Very pleased with the standard of construction, only wish I could share a photo so you could get some idea of what it looks like in the smallish garden as I nearly didn’t buy it thinking it would overtake the garden but it didn’t
April 27, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Thelm! We’re really pleased to hear you’re happy with the quality and that everything arrived promptly.
It’s great to know your setup has come together so well over time — cage, covers, run and connecting tube — and that it fits nicely in your garden without taking over the space. That’s really helpful insight for others too!
We really appreciate you taking the time to share your experience.
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