A nice sturdy nesting box. Slightly tricky to put together as some pre screwed holes were directly opposite a very hard knot, so we moved them. Looking forward, hopefully to 5 families of sparrows mov... See more
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I am really pleased with the hedgehog house I bought. It is beautifully made with quality materials that I could easily custom with a little outdoor animal safe paint. I can go to bed assured my hedg... See more
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Purchased a beautiful bird table as a gift. Issue with DPD not Home& Roost fault here but how James resolved gives a true measure of this company and how much it values it's customers. On the back... See more
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I bought this as a present for my son. He was very pleased with his bird table, he said it went together easily and was pleased with the three tier aspect as it stops the pigeons eating all of the f... See more
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Company details
About Home & Roost
Written by the company
About Home & Roost
Do you need a Rabbit Hutch, Run, or Guinea Pig cage? Does the family Dog or Cat deserve a new top of the line luxury outdoor house? Or is there a keen twitcher in the family who would love a new Bird Table for their garden?
Here at Home and Roost you could say we're a little animal crazy and between the staff here we have most pet types covered. We love supplying market-leading products our customers love and giving a first class service.
Our Mission
Need a better Hutch? We are the UK's number one retailer for Out-Door Rabbit Hutches, Rabbit Runs and Guinea Pig Cages.
Made In Great Britain
A proud member of the Made in GB Campaign.
Unlike the thousands of importers who use the Far East for sourcing products, we invest in Great Britain. All our wooden products are made right here in the UK. We believe that building a firm foundation of High-Quality Products and second to none customer service has helped us rise above the competition. Because of this dedication, we have now joined the list of companies who export to Europe!
Contact info
The Hanger, The Loop, CT12 5DE, Manston, United Kingdom
- 01843 263828
- hello@homeandroost.co.uk
- homeandroost.co.uk
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Prompt arrival and good quality I…
Prompt arrival and good quality I bought the cage and thermal hutch cover and rain cover last year and this year I bought the run and the connecting tube
Very pleased with the standard of construction, only wish I could share a photo so you could get some idea of what it looks like in the smallish garden as I nearly didn’t buy it thinking it would overtake the garden but it didn’t
April 27, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Thelm! We’re really pleased to hear you’re happy with the quality and that everything arrived promptly.
It’s great to know your setup has come together so well over time — cage, covers, run and connecting tube — and that it fits nicely in your garden without taking over the space. That’s really helpful insight for others too!
We really appreciate you taking the time to share your experience.
Excellent experience
Excellent experience, fast delivery and good quality at an affordable price. I’ll be purchasing another hutch in the future.
April 27, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Angela! We’re really pleased to hear you had such a positive experience and were happy with the quality, price and fast delivery.
It’s great to know you’d come back to purchase another hutch in the future — we really appreciate your support and you taking the time to leave a review.
Fast
Fast, easy and very efficient ordering and delivery service. Dropped one star as edges of product panels were chipped and splintered out of the box. Easily remedied with sandpaper, but should not have been necessary on a new item. Packaging was sufficient to have prevented this in transit, so I can only assume that the item was shipped in this condition.
April 20, 2026
Reply from Home & Roost
Thank you for your feedback, Ms Milburn! We’re really pleased to hear you found the ordering and delivery process fast and efficient.
We’re sorry to hear the panels arrived with some chipped and splintered edges, and we completely understand your point that this shouldn’t have needed attention on a brand-new item. We appreciate you taking the time to highlight this, and your comments will be passed on to the team for review.
Thank you again for sharing your experience with us.
My delivery didn't arrive as expected…
My delivery didn't arrive as expected and so easy to contact the company and James was amazing in the end sending out another whelping box by next day delivery, which arrived.
I give 5 stars for customer service, but only 4 for the actual product as not that well finished, with some sanding in places needed and did have quite a strong smell from the wood, which meant unable to use straight away (had to borrow a friends). So I suggest ordering one at least 2 weeks before you need it to allow the fumes to go.
April 15, 2026
Reply from Home & Roost
Thank you for your detailed feedback, Julie! We’re really sorry your original delivery didn’t arrive as expected, but we’re very pleased James was able to get a replacement whelping box sent out to you quickly by next-day delivery.
It’s great to hear you’re happy with the customer service — we’ll be sure to pass your kind words on to him. We also appreciate your honest comments on the product finish and the initial wood smell; that’s really helpful feedback and will be shared with our team to review.
Thanks again for taking the time to share your experience, and for your recommendation regarding timing — that’s useful for other customers too.
Paid extra for Saturday delivery
Paid extra for Saturday delivery, not attempted. Tried to contact someone at Home & Roost or delivery company, scammed out of £100.
May 9, 2026
Unprompted review
Reply from Home & Roost
Hi Jennifer,
Thank you for taking the time to leave a review, and I’m genuinely very sorry for the frustration and distress this situation has caused you.
I’d like to clarify a couple of important points for transparency. Your order was dispatched from our warehouse on time and handed over to APC for delivery. From that point, it is within their network and we rely on their scanning and tracking updates. Unfortunately, in this case, APC have not provided the expected delivery scans, which has led to confusion and delays that we are actively challenging with them.
I’m also very sorry to hear about the experience you had when trying to contact what appeared to be a courier support channel. We would never ask customers for payments, account setups, or any financial transactions in relation to delivery support, and this is not something APC would do either. It is extremely concerning to hear, and we strongly recommend reporting it to Action Fraud if you have not already done so.
We understand how disappointing this entire experience has been, especially after paying for a Saturday delivery, and we are continuing to work directly with APC to resolve the delivery failure and prevent this happening again.
If there is anything further we can do to help you directly, please don’t hesitate to contact us.
Kind regards
James
Home & Roost
Great service fabulous product just…
Great service fabulous product just what I needed, arrived on time whst more can I say, oh yes id use Home to Roost again for sure
April 27, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Karen! We’re really pleased to hear the product was just what you needed and that everything arrived on time.
It’s great to know you’re happy with the service overall too — and we’d be delighted to welcome you back to Home & Roost again in the future. We really appreciate you taking the time to share your experience!
Product seemed nice but poor quality.
Product seemed nice but putting the 6ft one story hutch together was a pain. The roof was broken and my partner had to mend it together so it could work properly, as the nails to the roof were busted. The doors don't sit perfectly closed so there is an angle/gap at the top. The pilot holes weren't there and screws were in the place where it was meant to connect on the feet part, so he had to move it about to get it to fit properly. Also, the diagram of the instructions didn't show which way to put the panels on, for example if hey sat high at the top or low at the back. Lastly, the doors sit slanted even after fitted. Then the run I bought has access for a tunnel or to have it closed off, and i have to put something at the back so my buns dont escape as you can lightly touch it and it falls off. Its just a bit flimsy too as it keeps bending in from the sides. I just thought for all the money i spent as I got other items besides these two that the structure would of been more put together/heavy duty. A bit disappointed.
May 10, 2026
Unprompted review
Reply from Home & Roost
Thank you for your detailed feedback, Olisha. We’re really sorry to hear about the issues you experienced with the hutch and run, especially the damaged roof and the difficulties during assembly. That’s certainly not the experience we want our customers to have.
We do wish you had contacted us directly about these problems, particularly as you mentioned having photos of the damaged roof, as we would have welcomed the opportunity to help put things right for you. Your comments regarding the instructions, alignment, fittings and stability have all been noted and will be passed on to the team for review.
We appreciate you taking the time to share your experience and are sorry to hear you were disappointed overall.
The bird table was damaged in transit
The bird table was damaged in transit, after reporting this a new one was dispatched immediately. I am extremely happy with the bird table, which is very good quality. The birds love it and are flocking into the garden, bringing me much joy. Many thanks for your wonderful service.
April 22, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Gary! We’re really sorry the bird table was damaged in transit, but we’re pleased we could get a replacement out to you quickly.
It’s wonderful to hear you’re so happy with the quality and that it’s already attracting plenty of birds to your garden — that’s exactly what we love to hear. Thank you again for your kind words and for taking the time to share your experience.
Good quality catio
Good quality catio, delivery fast and cats love the outside experience safely.
April 23, 2026
Reply from Home & Roost
Thank you for your feedback, Chris! We’re really pleased to hear you’re happy with the catio and that it arrived quickly.
It’s great to know your cats are enjoying their safe outdoor space — that’s exactly what it’s all about! We appreciate you taking the time to share your experience.
Good quality and well made
April 15, 2026
Reply from Home & Roost
Thank you for your feedback! We’re really pleased to hear you’re happy with the quality and craftsmanship. We appreciate you taking the time to leave a review.
Cage arrived not pinned /stapled…
Cage arrived not pinned /stapled together properly emailed them and they sent a replacement and few holes in the wrong place for the roof other than that happy with it
April 15, 2026
Reply from Home & Roost
Thank you for your feedback, Elizabeth! We’re sorry there were a few issues with the initial cage and the roof fittings, but we’re pleased we could quickly get a replacement sent out for you.
We appreciate you taking the time to share your experience and are glad to hear you’re happy with it overall. Your comments will be passed on to the team for review.
Amazing products
Made extremely well and built beautifully. 100% recommend and will be buying more.
April 22, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Amy! We’re so pleased to hear you’re happy with the quality and build.
It means a lot to know you’d recommend us and plan to buy from us again. We really appreciate your support and you taking the time to leave a review.
Great Bird Table
Very good product, excellent customer service, fast delivery, would definitely recommend.
April 21, 2026
Reply from Home & Roost
Thank you for your lovely feedback, Andrew! We’re really pleased to hear you’re happy with the bird table and that you had a great experience with our customer service and delivery.
We really appreciate your recommendation and you taking the time to share your experience.
Reply from Home & Roost
Thank you for your feedback, Colin! We’re really pleased to hear you were happy with the service. We appreciate you taking the time to leave a review.
Run for a Chartwell rabbit hutch…
Bought a 6 x 3 run for a Chartwell rabbit hutch. A bit flimsy but it does the job.
April 20, 2026
Reply from Home & Roost
Thank you for your feedback, Christine! We’re glad to hear the run is doing the job for you.
We appreciate your note about it feeling a bit on the flimsy side — that’s really useful feedback and will be passed on to the team to review. Thanks again for taking the time to share your experience.
Excellent product and service
Excellent product and service. Delivered swiftly and safely. Well packaged.
April 20, 2026
Reply from Home & Roost
Thank you for your feedback, Brian! We’re really pleased to hear you’re happy with the product and service, and that everything arrived quickly and safely. We appreciate you taking the time to leave a review.
We bought 27 swift boxes for my village…
We bought 27 swift boxes for my village (South Leigh, Oxfordshire) and we put them up on 25th April. We had four different types in the end and put up 35 in total. James was amazing and couldn’t have been more helpful. I would say your standard swift box is on the small side compared to the others. Also the others all came with a nesting cup of some sort with clean feathers. We created a nesting area @ 1/3 across the box on the opposite end to the opening by putting a smooth piece of wooden decorative moulding across and put in a few (bought) feathers to encourage the swifts to stay. Now we are just waiting… !!! Some of the villagers have swift callers to encourage them to take a look, but one thing is for sure… if we don’t have the habitat for them they can’t stay, so here’s hoping, x
April 17, 2026
Reply from Home & Roost
Thank you for such a thoughtful and detailed review, Jacqueline! We’re really pleased to hear James was able to help and that your village project in South Leigh is coming together — what a fantastic initiative.
It’s great to hear you’ve put so much care into preparing the boxes and encouraging the swifts in. We completely agree, creating the right habitat is key, and it sounds like you’ve gone the extra mile to give them the best possible chance of settling in.
We really appreciate you sharing your experience and wish you lots of success with your swift colony — hopefully it won’t be long before you’ve got some new residents in the neighbourhood!
Great cat house
April 10, 2026
Reply from Home & Roost
Thank you for your feedback, Christine! We’re really pleased to hear you’re happy with the cat house. We appreciate you taking the time to leave a review.
Communication and Delivery was…
Communication and Delivery was excellent. The product is really good - albeit one of the pieces of wood frame was a little warped; however, the product still fitted together and was easy to erect with a drill. One person can put it together easily following the diagram closely. So good that this is a British made product - well done!
April 16, 2026
Reply from Home & Roost
Thank you for your detailed feedback, Victoria! We’re really pleased to hear you were happy with the communication, delivery and overall quality of the product.
We’re sorry to hear one of the frame pieces was slightly warped, but glad it still went together well and was easy to assemble. Your comments are really helpful and will be passed on to the team.
It’s great to hear you appreciate it being British-made too — that means a lot to us. Thanks again for taking the time to share your experience.
The timber used to make the bird table…
The timber used to make the bird table was good, but the construction left a lot to be desired. The timber roof had gaps you could see daylight through, so no chance of keeping out the rain. While the post was put togther with quite sturdy screws, the rest was just staples that were not really fit for the job. So I had to use gorrilla glue to stabalise the post, and put roofing felt on the roof. So should be ok now.
April 17, 2026
Reply from Home & Roost
Thank you for your feedback, Ross. We’re really sorry to hear the construction didn’t meet expectations, particularly with the roof and fixings — that’s certainly not the standard we aim for.
We do wish you’d contacted us before leaving your review, as we would have really welcomed the chance to put things right for you. That said, we appreciate you taking the time to share your experience, and your comments will be passed on to the team for review.
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