Home Gnome Reviews 

146
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for delivering exceptional lawn care, pool cleaning, and general yard maintenance. People appreciate the reliable service, noting how convenient it is to find trustworthy local professionals for their outdoor needs. Some reviewers were not happy with occasional communication delays, unannounced absences, and scheduling issues involving the assigned workers. A few other people also felt that customer support responses could be improved when trying to resolve billing or service problems. Additionally, a small group mentioned that prices can feel high given the limited options available in certain areas.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting reliable workers who take pride in their... See more

Customer service

Consumers find customer service to be ambiguous, as reviewers report professionalism and helpful care from... See more

Price

Customers consistently note ambiguous experiences with price, highlighting that services can feel very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This guy came, trimmed, edged, mowed the lawn till it was sculpted! He went way beyond what I ever expected! It’s a great company that works with you to produce expert quality work! Can’t ask any mor... See more

Rated 5 out of 5 stars

The services provided have been excellent. Service techs are quick and efficient. I highly recommend them.

Rated 5 out of 5 stars

Home Gnome has been great for us since last year. We lost our lawn service unexpectedly and needed someone to take over our summer home in a small town which is not easy to do. Home Gnome came thro... See more

Company replied

Rated 5 out of 5 stars

Michael cleaned the entire pool quickly. Gave me an update on my pool and set up another time for cleaning.

Company replied


Company details

  1. Pool Cleaning Service
  2. also in
  3. Lawn Care Service

Written by the company

Home Gnome delivers dependable lawn care, pool maintenance, and interior and exterior home services—all with quality you can count on. From mowing and garden upkeep to pool cleaning, seasonal yard cleanups, and indoor tasks, our gnomes provide consistent, high-quality care throughout your home. As your needs grow, we’ll continue expanding our services to keep your living spaces—inside and out—looking their best.

Exceptional Home Care, Inside and Out

Written by the company

Lawn, pool, and home services—delivered with care, precision, and just the right touch of magic.
Home Gnome takes the stress out of home upkeep with dependable, high-quality service tailored to your needs. From perfectly trimmed lawns to crystal-clear pools and thoughtful indoor care, our gnomes handle the details—so you can enjoy the comfort and confidence of a well-kept home. We don’t just maintain spaces—we elevate them.

Every Detail, Done Right—Or We’ll Make It Right.

We don’t just show up—we show we care

We take pride in thoughtful, consistent service that meets the highest standards—yours. If something isn’t quite right, just let us know. We’ll return promptly to make it right, no fuss, no friction. Because when you trust a gnome with your home, you should never have to worry.

Contact info

Your outdoor home, handled.

18,000+ jobs. 4.7 stars on Google. No contracts.

4.3

Excellent

TrustScore 4.5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(146)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

I sm very setivfied

December 17, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

Glad we could help! Even with the typo, we can tell you're happy with the service. Thanks for the 5 stars!

Rated 5 out of 5 stars

My experience with Home Gnome has been…

My experience with Home Gnome has been genuinely refreshing. Booking a lawn-care service through their app was quick and effortless and the crew made my yard look significantly better within days. The transparent pricing and dependable scheduling let me reclaim my weekends without worrying about yard upkeep.

October 28, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

Sounds like everything went smoothly! The app booking system makes things pretty straightforward, and it's always good when the crew can get your yard looking sharp without you having to think about it. Enjoy those free weekends!

Rated 5 out of 5 stars

On time sevice and consideration of the…

On time sevice and consideration of the property. Great communication and customer service

October 14, 2025
Home Gnome logo

Reply from Home Gnome

Appreciate the kind words! Staying on schedule and taking care of your property is just how we like to do business. The communication piece is huge for us - nobody likes being left in the dark about when we're showing up or what we're doing. Thanks for taking the time to leave this review!

Rated 5 out of 5 stars

Jeff from Salim lawn maintenance did a…

Jeff from Salim lawn maintenance did a great, attention to detail, and fast mowing job yesterday. He maintains his professional distance, and follows through on his word to complete the job.

October 9, 2025
Home Gnome logo

Reply from Home Gnome

Jeff will be glad to hear this - he takes real pride in getting the details right and staying on schedule. Appreciate you taking the time to let us know how it went!

Rated 4 out of 5 stars

Backyard mowing

I requested the backyard mowed. It appears to be weeded not mowed.

October 3, 2025
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Reply from Home Gnome

This review has me scratching my head a bit - you mentioned wanting the lawn mowed but said it looks like we did weeding instead. Either way, glad you gave us 4 stars! If there was any mix-up with what got done, just let us know and we'll make sure to get it sorted out next time.

Rated 5 out of 5 stars

Great service and good prices

Great service. Shows up when scheduled with a crew that gets the job done in a jiffy.

September 24, 2025
Home Gnome logo

Reply from Home Gnome

Nothing beats having a reliable crew that shows up on time and gets right to work. Thanks for taking the time to leave this review!

Rated 5 out of 5 stars

Amazing experience with Home Gnome!

I've been really enjoying my experience with Home Gnome! I love how easy it is to schedule and manage services, all from my phone. Super convenient and saves a lot of time!

September 25, 2025
Unprompted review
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Reply from Home Gnome

Having everything right on your phone definitely makes life easier! Thanks for taking the time to leave such a nice review - it really helps us out. Glad we could save you some time in your day!

Rated 5 out of 5 stars

Saved My Event with Next-Day Service

I was having an event at my house and needed a yard care service and my regular yard crew wasn't able to make it. I booked with HomeGnone and they were able to send someone out the next day, and they did a fantastic job. Saved me in pinch. Would recommend!

September 12, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

That's a relief when backup plans actually work out! Nothing worse than scrambling before hosting people. Thanks for taking a chance on us when your usual crew couldn't make it - we know it's not always easy trusting someone new with your yard. Hope your event went well!

Rated 5 out of 5 stars

Home Gnome Lawn Care in an App?? This is GREAT! lol

I had a great experience with Home Gnome’s lawn fertilizer and weed control service. The technician arrived the day the app said he would, and though I'm not usually home when they are here to do the work, this time I was and was glad I got to go out and talk to him. He took the time to walk me around the yard, pointed out the different types of weeds, and explained the steps he’d take to eliminate them. What stood out even more was the helpful advice he gave on what I could do to maintain the lawn myself between visits. He even suggested the type of topsoil that pairs best with their fertilizer, which was knowledge I didn’t have before. Just a few simple tips made me realize how easy it can be to keep my yard looking its best. I've already recommended Home Gnome to all of my family, because it just saves so much time.

September 8, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

Sounds like you caught us at the perfect time to chat with one of our techs! We don't always get the chance to walk customers around and explain everything, so I'm glad that worked out. The topsoil tip is a good one - those little details can make a big difference. Thanks for spreading the word to your family, and we'll keep making sure those app notifications stay accurate so you know when to expect us.

Rated 5 out of 5 stars

Signup and forget about your lawn care needs

Easy signup process with experienced pros. Appreciate that it also has an app to manage the whole process.

September 1, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

Thanks for the review! The signup process can be such a pain with some companies, so glad ours was straightforward. And yeah, having everything in the app definitely beats playing phone tag - you can just check the status whenever you want. Really appreciate you taking the time to share this!

Rated 5 out of 5 stars

Great Lawn Care Service!

HomeGnome connected me with an excellent lawn care provider. Scheduling was easy, pricing was fair, and my yard has never looked better. The crew showed up on time, worked efficiently, and did a thorough job. Highly recommend for hassle-free lawn maintenance!

September 8, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

Appreciate the kind words! Glad we could connect you with a crew that takes care of business. On-time service and fair pricing - that's what it's all about. Thanks for taking the time to share your experience!

Rated 5 out of 5 stars

Perfect every time. Great experience.

Reliable, affordable service. Perfect every time.

September 1, 2025
Unprompted review
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Reply from Home Gnome

That's what we aim for - glad it's working out for you! Consistency is everything in this business, and it sounds like we're hitting the mark. Thanks for taking the time to leave this review.

Rated 5 out of 5 stars

Home Gnome sent out a great Pro to take…

Home Gnome sent out a great Pro to take care of my lawn for me! I don't have to worry about keeping up with it myself which is a huge relief.

August 31, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

So nice when we can take that stress off your plate! Having one less thing to worry about makes such a difference. We'll keep taking good care of it for you.

Rated 5 out of 5 stars

Danny was super responsive

Danny was super responsive, getting in touch with me in just a few minutes after I sent in my request to have some new light fixtures installed.
He did a fantastic job with the lighting fixtures, and he was able to fix my attempt to do the job initially like it never happened!! Since we just moved into a new house, we're definitely going to have Danny handle all our handyman needs from now on. Thank you Danny!!!

September 27, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

Danny here - really glad I could fix up that lighting situation for you! It's always satisfying to get those fixtures looking right, especially after a DIY attempt goes sideways (happens to the best of us). Thanks for giving me a shot with your new place, and I'm here whenever you need help with other projects around the house. Welcome to the neighborhood!

Rated 5 out of 5 stars

Great Experience and Great Service

Great Experience and Great Service

September 6, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

Thanks for the 5 stars! Really glad everything went well and you had a good experience with us. We'll keep doing our best to take care of you.

Rated 5 out of 5 stars

So Happy with Pool Care!

Home Gnome's pool care has been terrific. The pro comes on time every week, checks the chemicals, and cleans the pool. No muss, no fuss. The water looks clean and great afterward. Finally found someone reliable! Thank you!

September 30, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

Having reliable pool care makes all the difference - glad we could be that for you! Our team takes pride in showing up consistently and keeping your water crystal clear. Thanks for trusting Home Gnome with your pool service!

Rated 5 out of 5 stars

Only using this service from now on

Only using this service from now on, they were very professional

September 27, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

Appreciate you saying that! Professionalism is important to us, so it's good to know that came through. Thanks for choosing our service and for the review!

Rated 5 out of 5 stars

A great service provided!

A great service provided! John was super careful with my lawn, and the work he did is superb!

September 26, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

John takes real pride in his work, so this made his day! Thanks for taking the time to leave such a nice review - it means a lot to both of us.

Rated 5 out of 5 stars

Satisfaction Guaranteed!

Satisfaction Guaranteed!

With young kids and lots of tasks to juggle, it was super important for me to find the right service to help take care of my outdoor home needs. I was pleasantly surprised to see how easy and effortless it was to order a service on my phone. The person who came out was super professional, courteous and did an amazing job! Highly recommend to anyone looking to get your time back on weekends!

September 27, 2025
Unprompted review
Home Gnome logo

Reply from Home Gnome

Makes me smile hearing we could give you back some weekend time! With little ones running around, every hour counts. Really happy the whole thing worked smoothly from booking to finish - that's exactly how it should go. Hope you got to actually relax a bit instead of tackling yard work!

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