I have purchased the 8 security camera since 2nd Feb and it’s now 3rd May 2023 and I still haven’t received my product. I’ve emailed many times and customer representative name “Lyn” has initially r... See more
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Deceptive advertising. Do not buy from here. Website is misleading, not Australian products - they simply onsell cheap furniture for twice the price while making it look expensive. Hope no one else ge... See more
If I could have given a lower rating I would have! Absolute WORST business I’ve ever dealt with! Terrible customer service, stated it would take 1-3 business days to post my order, it took 18 business... See more
Disgusting customer service. I ordered an item beginning of December and although chased up where my order was I was assured it would get sent. Since then I waited patiently until I decided to sourc... See more
Company details
- Furniture Store
- Bed Shop
- Bedroom Furniture Store
- Living Room Furniture Store
- Office Furniture Store
- Outdoor Furniture Store
About Home on the Swan
Written by the company
Contact info
1.5
Bad
176 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Wine Racks
Wine Racks
Good solid racking. Refurbished our cellar, looks fantastic!
March 4, 2022
Unprompted review
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Compliments
Compliments
Friends have been very complimentary on the lamps. Very pleased
February 27, 2022
Unprompted review
Very nice lighting
Very nice lighting, look even better first hand.
February 27, 2022
Unprompted review
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This is a terrible company!!!!
This is a terrible company!!!!
I don't even wanna give them one star!!
First,this website said it's delivered in a week to two week that was the fastest shipping in websites I checked.That's the reason why I chose this company.
BUT THEY NEVER EVER GIVE ME TRACKING NUMBER.
I enquired about it and they said it's under process but actually they didn't send me a track number after the period that I was supposed to get one!!!!
And said,my order is damaged so they need to get it from supplyer again.
THAT'S REDICUROUS!!!!
They're sending alternative one to me HOWEVER,It's been a month!!!
I'm really pissed off from this company!!!
Shouldn't have choose this.
February 25, 2022
Unprompted review
Excellent quality cookware
Excellent quality cookware. Very impressed
February 24, 2022
Unprompted review
no star really* 3 weeks after order…
no star really* 3 weeks after order half a shed delivered instead of a room divider. Must make 4 hours for driver to arrive to collect wrong order, be received back in WA (another 3 weeks??) before the right item or refund will be sent - so up to 6 weeks I am out pocket, goods and patience - NOT HAPPY
February 22, 2022
Unprompted review
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High quality
High quality. Overall very impressed, the bar stools are really well made
February 14, 2022
Unprompted review
Thank you to the lovely customer…
Thank you to the lovely customer support lady who assisted with my order. 5 star service.
February 13, 2022
Unprompted review
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Cheers Home on the Swan
Cheers Home on the Swan. Received my order on time and the quality of the rattan is top notch. Impressed
January 31, 2022
Unprompted review
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3 Piece outdoor setting
Purchased outdoor setting. Within 6 months falling apart. Timber splitting, zero paint, absolute junk.
January 17, 2022
Unprompted review
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