Thank you for the fair minded surveyor that you sent to us. He was both helpful and clear in explaining things to us and very quick in getting the certificate to us the next morning.
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See what reviewers are saying
As a new landlord, I was required to provide an energy efficiency certificate for the property before the letting agency would market it. The agency offered to arrange this for me at twice the cost of... See more
I was really impressed with how quickly an appointment was arrange for (within 3 days). How kind and understanding Gareth was at the office especially as I lived a distant from the property. The pers... See more
Unfortunately there was a bit of a saga to get to the point of booking an appointment. The appointment I was given was cancelled, last minute. They said they were not able to come round that day. Howe... See more
Did what it said on the tin
Process simple and straightforward. Appointment arranged efficiently and arrived when promised. EPC arrived by email day after survey. Well done.
Prompt service
4 stars due to not receiving the EPC …
4 stars due to not receiving the EPC report n the same day , had to wait until after the weekend which caused my property for sale to be deactivated on the web based site.
5 star service
I found this to be an excellent service.
Everything was delivered as per described on the Internet.
I was contacted by phone the next day. Date agreed for inspection. EPC report produced within 3 days of visit.
Staff were polite and helpful.
I would recommend.
Could not fault the service
Could not fault the service, would recommend.
Great job
Great job - the chap was on time, professional and very helpful. Would thoroughly recommend.
Very quick turnaround
Phonecall to make appointment received within 24h and actual appointment arranged for two days later. Assessor arrived on time and was very polite. Certificate uploaded to register at the end of the appointment. Very impressed at how quick and painless the process was and much cheaper than we were quoted by local estate agents.
i recommend Homescore because every …
i recommend Homescore because every thing was executed within the time frame, no hassle what so ever thumbs up all-round.
Excellent
Would recommend, fast efficient service, friendly and respectful, good price.
Prompt,polite and good value for money.
Paid on-line,got a very quick response and service.
Well done.
Trouble free
The work was carried out in a timely fashion
I was required to phone for the report as it did not arrive on the day expected
Very pleased
Homescore were very helpful in organising the EPC visit. When the gentleman came he explained all the reasons why it was needed, what he was about to do and what would happen when the report was completed. My home was treated with respect and the gentleman did the report with efficiency and care. I would honestly refer any person I know to use this service when they require an EPC.
Prompt and efficient
Needed EPC urgently. Called them up and they came and surveyed and issued the epc next day. Surveyor was polite and service was good value fixed price especially for quite large house.
EPC home check
Patrick was very polite and carried out his work in an efficient manner.
A happy customer
Overall I was pretty happy with Homescore, after booking online they were prompt in confirming the appt , which was booked for the next day. Some slight issue in the report regarding energy saving, it talked about solar panels for heating the water etc when there is not really enough room for a sufficient amount to make it a viable option. Other than that I was happy enough
good
The service was efficient and good- they called to say they would be late, which was nice of them, and they weren't too late.
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