Homescore Reviews 236

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Thank you for the fair minded surveyor that you sent to us. He was both helpful and clear in explaining things to us and very quick in getting the certificate to us the next morning.

Rated 5 out of 5 stars

As a new landlord, I was required to provide an energy efficiency certificate for the property before the letting agency would market it. The agency offered to arrange this for me at twice the cost of... See more

Rated 5 out of 5 stars

I was really impressed with how quickly an appointment was arrange for (within 3 days). How kind and understanding Gareth was at the office especially as I lived a distant from the property. The pers... See more

Rated 4 out of 5 stars

Unfortunately there was a bit of a saga to get to the point of booking an appointment. The appointment I was given was cancelled, last minute. They said they were not able to come round that day. Howe... See more

4.5

Excellent

TrustScore 4.5 out of 5

236 reviews

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Rated 5 out of 5 stars

Within 48 hrs complete .

Very polite and professional and on appointment time. Hassle free.

Half the price of the average estate agent who may offer to do this for you .

February 10, 2017
Unprompted review
Rated 1 out of 5 stars

Epc gaff

Epc man came into property whilst prospective tenants were clearly there. At the end of a very noisy period crashing about in the loft and instead of taking the opportunity to talk to me outside, he proceeded to gabble at me about my loft insulation being inadequate - only 3 inches thick and should be 12. The bills would be so much lower etc etc etc. I was genuinely unaware of this, having never been in the loft, and indeed this is what an EPC us for. However I don't want to be accused and embarrassed in front of would be customers as it were. Has this man no social skills? Why not ask the owner to speak to you outside! Give them an opportunity to sort out the problem privately. The property isn't actually illegal as it stands! Though I will rectify. Won't be using this company again for fear I get allocated this guy again!

February 7, 2017
Unprompted review
Rated 1 out of 5 stars

Surveyor should think before they speak!

We were having an epc for a buy to let mortgage, chap who came around told tennant's that we must be selling the property, subsequently we got a phone call on Christmas Day from our tennant's ( a young family) asking us if we were selling (we aren't) they must have been worrying for 5 days before phoning us, maybe surveyor should get more information before assuming!! If the tennant's had started looking for a new property his wrong information could have cost us a lot of money!!

December 29, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Wish all companies offered this level of service.

Within 24 hours , paid, inspected and the report on the register.
Can't get better than that

December 24, 2016
Unprompted review
Rated 5 out of 5 stars

Epc report

Good communication and arrived next day couldn't ask for more really easy to use would recommend homescore.

December 24, 2016
Unprompted review
Rated 5 out of 5 stars

Efficient

Ordered online, they contacted me booked a slot all done. Received report with 24hrs good job!

December 10, 2016
Unprompted review

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