Home Selling Expert Reviews 

263
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, patient, and empathetic. Many appreciate the clear, insightful, and tailored advice provided, which helps them understand their options. Reviewers frequently highlight the unbiased guidance and the absence of any hard-sell tactics. People feel empowered and relieved after receiving such valuable, often free, advice. The service is described as professional, effective, and successful, with staff actively managing complex processes. This comprehensive approach ensures customers' interests are well-represented, leading to positive outcomes and reduced stress.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their extensive knowledge, helpfulness, and empathetic... See more

Service

Reviewers highlight positive aspects of service, consistently praising the realistic, pragmatic, and detailed... See more

Customer service

Clients share positive opinions on customer service, frequently praising the generosity of time and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With gr... See more

Rated 5 out of 5 stars

Having done a fair amountof research on how best to sell your property I can say that Mathew at home selling expert was by far the most helpful of any sources I've used. He has explained our options c... See more

Rated 5 out of 5 stars

Our house is a bit 'niche' and has been on the market for several months - a fair few viewings, but no offers - very frustrating. We went through the situation with Matt, he considered for a while an... See more

Rated 5 out of 5 stars

Matt provides the sort of advice that I always wanted from an estate agent but never received. He was clearly well-prepared before our call and knew the details of my property and the surro... See more


Company details

  1. Real Estate Consultant

Written by the company

Free expert advice, help and guidance on Property Selling and Buying.


Contact info

5.0

Excellent

TrustScore 5 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(263)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

I can't thank Matthew enough for the advice he gave me today.

I have been messed around so much by my estate agent. My experience of selling my house has been beyond stressful - all down to failures by the estate agent. And the potential for losing the property I am buying and have paid out for already.

Speaking to Matthew today gave me some sanity back and he is the first person I have spoken to who was able to offer expert and honest advice.

I have gone from feeling hopeless to having a plan in place and some energy to tackle the situation and options to explore.

There are no selling tactics just options discussed from someone who actually knows what they are talking about.

If you are needing some advice, options or solutions to a situation then please have a chat with Home Selling Expert first. It is the difference between making good decisions and as I said earlier a little piece of sanity amongst an industry that can frazzle your mind and cause a lot of stress.

October 21, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional and keen to help

We’ve just had two calls from Matt regarding selling a property. When it was clear that the first call wasn’t long enough, Matt said he would call us back once he’d done his next consultation and sure enough, he did. Even though it was Friday evening, he was generous with his time and keen to give us useful and thoughtful advice. He was honest about the extent of his expertise, not wanting to mislead us when our conversation turned to home insurance, and his advice about our particular house sale difficulties was professional and unbiased. We’ll definitely be getting in touch again. Thank you Matt.

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

So grateful to Matthew for his advise. No hard sell, Matthew took the time to listen to my situation and went through all available options and at the end I had an action plan and a clear way forward. Best non bias advice that I’ve received. Many thanks can’t rate your service highly enough

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Big thanks to Matthew

Big thanks to Matthew

He took the time to listen to our context and where we are at with selling our home. He gave frank, honest advice and talked through the different options we have.

Selling a house is a stressful experience, and his voice was one of clarity and support.

October 14, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

House selling options

Spoke to Matthew today regarding the different options for selling my house.
He was polite, easy to speak to and took the time to listen to my situation.
He provided clear and sensible advice, going over my options in detail.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Superb

I emailed home selling expert on Wednesday pm and booked a telephone appointment for Thursday 1-00pm Matt very kindly called me Wednesday afternoon he could not be more understanding. Matt asked very relevant questions to my difficult situation. He wasn’t judgemental in any way as to how I’d got myself in this position. Matt was just thinking inside and outside the BOX as to how to achieve the best possible outcome quite extraordinary ! Wish I’d made contact earlier. Thankyou Matt most sincerely can’t recommend you enough. Kind regards Kevin

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Best Advice on Selling Your House…

I had a telephone consultation with a member of the team. They were very knowledgeable on the advantages and disadvantages of selling your house various ways. I received advise on selling with a house buying company, selling in an auction and using an estate agent. The advice received was extremely helpful and they were able to answer all the questions that I asked. I will now make a well informed decision on what is best for me in selling my house.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Having thought my option was to auction…

Having thought my option was to auction my property, I wanted some advice before I made my final decision. I had expected Matthew's phone call to be a 'hard sell' for auctioning as my only option but I couldn't have been more wrong. Matthew listened to my explanation of the property's history, listened to my concerns, and advised me to take a different route. I was impressed with his honest responses and considered advice. I cannot recommend his company enough.

October 2, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

House on the market for a year with no sale.

Following the death of my parents last year, we have had their house on the market for a year with few offers and no sale. We're also on our third estate agent. We are scratching our heads as to why it hasn't sold, so I contacted Matthew through his website and booked a call. He ran through our options and quickly dismissed a house buying company as not being a good fit for us. His explanation of the five reasons why property doesn't sell and articulation of why ours hadn't was invaluable and made complete sense in our case. The in depth analysis he offered for free, more than any of our estate agents were able to, has clarified our next steps. There was no sales pitch, just intelligent, knowledgeable, common sense advice and guidance. If you are looking for expert counsel, I would highly recommend a chat with Matthew.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Great, objective and informed advice. Really, really helpful and no hard sell (or sell) of anything. Genuinely offering exploring of the options available of what to do in tricky house sale.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Matthew was very informative regarding our house sale and spent time going through the options we had very clearly, of whether to go with a house purchase company, sell at auction or stick with a traditional sale through an estate agent. He also suggested a very useful method of thinking about the sale over a long period of time as a way of helping to reduce the stress of the sale process. He gave me information on what was selling around me of the same value and explained that at the moment it was the Market that was affecting the sale and to possibly look at the photos on RightMove as it doesn’t show the best of the property. Would highly recommend talking to him if you have any question around Home Buyers or the way forward. He is extremely knowledgeable and showed great empathy for my situation.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

I was very happy with my decision to…

I was very happy with my decision to sell my flat through home selling expert. They were extremely helpful and communications were daily and accurate… they worked very hard and fast)contrary to 3 real estate agents I tried before with zero result !!!
I couldn’t recommend them more !!!

August 26, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Genuine helpful conversation

Matthew was very informative regarding our house sale and went through the options we had very clearly, of whether to go with a house purchase company, sell at auction or stick with a traditional sale through an estate agent. He also suggested a very useful method of thinking about the sale over a long period of time as a way of helping to reduce the stress of the sale process.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Had a half hour phone call from Matthew last week regarding selling my property. Being typically me I was looking for the quickest, easiest way to sell the flat for as much as I could get...and thankfully spoke to Matthew before I did anything stupid. I found him to be friendly, incredibly helpful and knowledgable, straight talking and honest. I'm just really pleased that I happened upon his service and couldn't be more grateful for how he helped me dodge what was going to be an inevitable cash-disaster bullet...and all for free! Couldn't recommend his services more. Definitely get in touch with him if you have any property anxieties!

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Invaluable advice

Open and impartial discussion of the selling options open to us in marketing and selling our late patent's home. Covering the advantages and disadvantages of the various selling methods and matching them with our priorities has added realistic perspectives on our future best options. Many of my "traditional" assumptions dispelled. Brilliant free service.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Genuinely Helpful

Matthew is one of the few genuine helpful individuals who has a real insight into the problems and complexities we face selling properties. He listens and understands your situation. His advice is spot-on.

September 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Helpful advice without the hard sell

I found the Home Selling Expert website whilst searching for information about modern auctions after receiving unsatisfactory 'advice' from estate agents.
I booked a telephone call session with Matt. The call came in spot on time, and Matt was friendly and made sure he understood my situation before giving some very helpful advice on how best to proceed.
It's so refreshing to find someone prepared to give their honest opinion and advice, not trying to sell something that isn't best for me.
Definitely the best conversation I've had regarding my property sale. Thank you Matt!

August 30, 2024
Rated 5 out of 5 stars

Absolute Genuine Person

For someone to ring me up and Advise me on selling my property for 30 minutes absolutely FREE. This guy was amazing with the vast knowledge that he has in this Demanding web of lies and Deceit when it comes to selling property, This is the man to talk to. Thank you so much for your help and advice you made me feel so much happier and I so much appreciate your help and valuable time... One word Fantastic. Tony

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

What a great, honest and experienced service.

Matthew listened to everything about the property and circumstances and was very helpful in helping me understand how to best proceed.

It is refreshing to have someone with an ethical reason to help.

August 30, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look