HomeSnag - Professional Snagging Reviews 

We used HomeSnag for both a pre-inspection survey and a new build snagging survey. From the initial phone conversations with the team to book these inspections to dealing with Matthew our surveyor, the Customer Service has been truly exceptional. Matthew was professional and thorough. He contacted us prior to each inspection and then again after completion to discuss key findings. This was then followed by a detailed, easy to read report complete with photographs, supplied to us the next day.
Following receipt of our reports, Matthew was more than happy to further discuss the findings and answer any follow-up questions we had.
We would highly recommend HomeSnag - such a great service!

A first-class experience from start to finish. Communication with the office was prompt and efficient, making it easy to arrange the site visit.

Our surveyor, Daryl, deserves special mention - professional, thorough, and genuinely friendly. He produced a meticulous and highly detailed report, exactly what you need at this stage.

I would have no hesitation in recommending HomeSnag for this crucial step in the process of buying a property.

We booked the fundamental survey and were surprised with some of the things that were found. Me and my sister would have had no idea and those things could have caused issues down the line. David was very professional, friendly and informative. The report was sent within the same day too, highly recommend!

Had this company round to snag my new build & the lad that did it was absolutely spot on. Just left him too it and he was more than happy to answer any questions I had about snagging ect, and then we given my full report few days later which went in to great detail about his snags he’s raised, for the price and peace of mind definitely worth doing it, would recommend

Lee was able to attend earlier than planned and carried out a very thorough inspection of our new house. He was very professional, knowledgeable and friendly. The purpose is definitely worth spending the money to have done and by using Homesnag we found very easy to arrange. Defects were found that we wouldn’t have known about. The report was received within the timeframe and was very detailed and easy to understand. We can fully recommend Homesnag to anyone buying a new house

Homesnag were helpful with all the questions that I had on the phone. Carl was great and knowledgeable. He answered additional questions that I had on the day, and after my report was generated.
I will definitely use Homesnag again. It gave me peace of mind that the company is RICS accredited, and that an experienced and qualified inspector would be carrying out checks that I wouldn't be able to do myself.

Daryl was great. Report was very thorough! We are very happy with everything from start to finish! Would definitely recommend!!

Being a busy single female I wanted to entrust a home inspection to a company with experience which wouldn’t let me down. This company held my hand all the way through and for that I am very grateful. The builder accepted the list as has nearly completed all the snags. I have the list to verify once I am in that the work is completed so the best money I have spent. Use this company to complete competes since list with photographic evidence detailing all the issues. It’s something you can’t afford not to do . 👍

We booked Homesnag for a post completion snagging survey including the thermal heat loss survey. Matthew our surveyor conducted an extremely thorough inspection of the property and took the time to highlight and explain issues identified. All types of issue were identified from very small to quite significant and where appropriate they were referenced against the relevant NHBC standard placing us in a strong position to discuss items with our builder. I would definitely recommend Homesnag and Matthew for anyone buying a new property and the results more than justify the survey cost

Really good, efficient service. Replied promptly to my enquiry. Arranged a surveyor appointment within two days. Payment system easy to use. Carl the surveyor was very thorough, professional and knowledgeable. I felt very reassured and provided a report very speedily. Would definitely recommend.

We were very pleased with the pre completion inspection carried out by Carl Joseph. We found his report appropriately detailed and he made himself available for a follow up call where he was able to answer our remaining queries. Would definitely recommend.

Our inspector was brilliant- he searched the whole property from top to bottom and made a comprehensive report to show the home builders. Thankfully there was nothing serious in the report but I think the peace of mind it gave me was amazing. Carl had a very personal approach and sympathetic attitude which made it a very good experience. He did the report on the same day to use in time for my customer service visit.

Absolutely fantastic. I instructed Homesnag to conduct a snagging report on the property I have just purchased in County Durham, communication was excellent from the start. The survey was carried out really quickly. I had the report the same day it was carried out.
I regard myself as being quite good at snagging as I'm a tradesman, however Daryl from homesnag spotted snags I wouldn't have dreamed of. Daryl is extremely professional & very helpful. He arrived on time & explained everything & just got on with it, when he was finished he explained what was found in great detail.
The report is very comprehensive & has the NHBC tolerance's making it very difficult for the builder not to complete the snags or correct poor quality workmanship.
You pay a lot of money for your property & in my opinion it is complete madness not to have a snagging survey carried out.
Daryl you are a credit to homesnag.
Thank you
Patrick

Really recommend this company. Easy to book, excellent communication. Staff friendly. Lee did our snag and did a great job gave us a lot of confidence in what he was doing and we had the report the next day (Sunday) highly recommend

Quick to arrange and the report arrived quickly too. Very thorough examination. Good communication.

Matthew came out to snag our new build home. Everything about this service was first class. We could no recommend HomeSnag enough, if you have brought a new build home, you need to use them! Matthew was very knowledgeable on new build homes and building regulations. He took him time to produce an excellent snag report that was clearly presented, easy to understand and in a document we could easily forward on to our builder. The attention to detail was excellent, we thought we had identified a lot of snags ourselves but Matthew identified many more, that we would never have noticed.

Matthew did a thorough inspection and sent the report on the same day, he also took time explaining the issues and answered all our questions.

Matthew absolutely brilliant & informative. Highly recommend! 🤝

Matthew recently carried out a pre-completion snagging inspection for my new build property in Basingstoke and did an excellent job. He identified numerous issues that I would never have spotted myself and explained everything clearly and patiently. His attention to detail and professional approach were outstanding. I would highly recommend Matthew to anyone purchasing a new-build home.

We managed to book a pre completion inspection for the next day as we were rapidly approaching the completion. Matthew did a fantastic job surveying the property and issued the report within the same day, which was incredibly useful. He was very knowledgeable and explained the issues with the house in detail. All our requests were accommodated, such as a next day appointment, pretty much an instant report and friendly service. Very happy!