HomeStars Reviews 

1,566
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 651 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting the ease of finding competent and reliable contractors for various home projects. Many appreciate the high quality of workmanship and meticulous attention to detail provided by the professionals. Reviewers frequently commend the staff for their professionalism and helpfulness, making interactions pleasant and productive. Conversely, some people felt dissatisfied with the website's functionality, citing difficulties reporting no-shows or needing more specific categories. Others mentioned concerns about pricing, with contractors being expensive or attempting to charge for unselected leads.

What people talk about most

Service

Reviewers mention positive feedback about service, often highlighting the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Website

Consumers find the website to be ambiguous, with many recommending it for finding reliable contractors and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising competitive, reasonable, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent workmanship and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quickly get a list of provider to look at. I usually invite 3 to assess and quote the job and the award the job to one. For the most part I have been happy with the end results and HomeStars is an int... See more

Company replied

Rated 4 out of 5 stars

What I like about HomeStars is much of your research is done for you. All you have to do is read the reviews, make your choice of contractors to quote and choose the one you want. You're pretty mu... See more

Company replied

Rated 5 out of 5 stars

We had our entire upstairs 4 large bedrooms, 3 closets and a walk-in closet plus a large hallway including two Scarlet O'Hara circular stairs of wall to wall carpets cleaned yesterday by Ba... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I couldn't be happier with the work these contractors did on my home. From start to finish, they were professional, reliable, and easy to communicate with. The quality of their workmanshi... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.4

All reviews

(1,566)

632 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Job Request

Made a request, got responses within 24 hours. Discussed my requested job with contractor., job was completed 2 days later.

June 22, 2026
HomeStars logo

Reply from HomeStars

We are glad to hear that your request was answered so promptly and that the project was successfully completed just a few days later. We truly appreciate your feedback, thank you for using HomeStars!

Rated 5 out of 5 stars

Great work with home maintenance jobs

Eale did several home repair/maintenance projects that I needed help with - replacing a bathroom light, putting down steppingstones, removal of dead shrubs, installing a replacement screen door closer. He did a good job on all the projects, and was pleasant and friendly to deal with. Would definitely recommend and would contact him again for any future work.

June 29, 2026
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Reply from HomeStars

Thank you for using our platform and taking the time to share your review. We are very glad to hear that your home repair and maintenance projects were completed to your satisfaction, and that you had such a positive experience. We appreciate your feedback!

Rated 5 out of 5 stars

Service was very accommodating they…

Service was very accommodating they explained the full process in detail. James and Joe were extremely helpful and pleasant to deal with.

June 30, 2026
Unprompted review
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Reply from HomeStars

Thank you for using our platform and taking the time to share your review. We are delighted to hear that you had such a positive experience and that the team was accommodating and thorough throughout the process. We truly appreciate your feedback!

Rated 5 out of 5 stars

The Reliance Home Comfort Advisor Ottawa

The Reliance Home Comfort Advisor, "I. Joumaa" was "on-time" and "very cordial". My wife and I did have questions for him and he was quite thorough in his explanations to our questions. We were especially thankful for the way in which he arranged to obtain the best package for us as well as his offer to have us contact him at any time if we had any questions.

June 30, 2026
Unprompted review
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Reply from HomeStars

Thank you for taking the time to share your feedback. We are glad to hear that you received such thorough and professional service.

Please note that this company is not currently part of the HomeStars network. We encourage you to share your kind words directly with them to ensure your compliments reach the advisor who assisted you.

Rated 5 out of 5 stars

Handyman

I had terrible time to find a handyman until I found your site.

June 30, 2026
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Reply from HomeStars

We're so happy to hear that our platform helped you find a handyman after a difficult search. Thank you for using HomeStars!

Rated 2 out of 5 stars

Unwanted responses

How did contractors I didn't select send responses for my job and why did most of the ones I did select not respond?

June 18, 2026
Unprompted review
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Reply from HomeStars

Thank you for your feedback. When a project is posted, our system automatically connects it with available, qualified professionals in your area to help ensure you receive responses quickly. If the specific contractors you selected were fully booked or unavailable, they may not have been able to respond. We appreciate your input as we continue to refine our matching process.

Rated 5 out of 5 stars

Great Service

I placed a job on Homestars and found the perfect contractor within an hour. Super happy with the job they did and happy with the ease of using Homestars

June 28, 2026
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Reply from HomeStars

Thank you for the review! We are thrilled you found the perfect contractor so quickly and easily. We look forward to assisting you with future projects.

Rated 5 out of 5 stars

Helpful Assistant

Website easy to navigate, pertinent information presented clearly and concisely.

June 26, 2026
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Reply from HomeStars

Thank you for sharing your feedback. We are pleased to hear that our platform was easy to navigate and provided the clear, concise information you needed. We truly appreciate your support and look forward to continuing to assist you in the future.

Rated 5 out of 5 stars

start your search with Homestars

For decades, I have relied on Homestars to reach reliable, highly competent and trustworthy trades and services. I haven't been disappointed yet.

June 26, 2026
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Reply from HomeStars

Thank you for your loyalty! We are thrilled to hear that we have consistently connected you with reliable and trustworthy professionals. We look forward to continuing to serve you for many years to come.

Rated 5 out of 5 stars

I just relocated to Sudbury from…

I just relocated to Sudbury from Timmins. Love my new Pad.
Needed help with curtain rods and brackets and install pictures. Found homestar site to help with my situation.
They have me 8 names. And I picked Noel. The work he did was to my liking exactly as I wanted. Thank you homestar and Noel.

June 26, 2026
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Reply from HomeStars

We are so glad our platform could connect you with the right professional to help set up your space exactly how you wanted. Thank you for the wonderful feedback, and we look forward to assisting you with future projects!

Rated 1 out of 5 stars

This business is dead

This business does not get back to clients or contractors. no customer service and the approval for the site is broken or dead . Dont waste your time and energy with this . it will go nowhere.

The reply referring me to customer service is actually funny. Our company has multiple requests and a awaiting approval going on 3 weeks. The auto generated reply doesn't work here .

June 1, 2026
Unprompted review
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Reply from HomeStars

Thank you for bringing this to our attention. We sincerely apologize for the frustration.
We take these matters very seriously and want to ensure our platform is working smoothly for both clients and contractors. Please reach out to our support team directly so we can look into your specific situation and help resolve this as quickly as possible.

Rated 5 out of 5 stars

One of the contractors recommended by…

One of the contractors recommended by Homestars and, that I selected to repair my fencing, provided the details and support I needed to make an informed decision on how to proceed.

June 25, 2026
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Reply from HomeStars

We are glad our platform could connect you with a helpful contractor who provided the clear details and support you needed for your fencing repair. We look forward to assisting you with future projects!

Rated 5 out of 5 stars

Bikram from Insight Pest Solutions was excellent

Bikram from Insight Pest Solutions was polite, extremely competent and a good listener. He explained what he was doing thoroughly and we were very satisfied with his visit and hard work.

June 23, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for the wonderful review! We are glad you found such a polite, competent, and thorough technician through our platform. We look forward to helping you with any future projects!

Rated 1 out of 5 stars

I would not recommend Stargroves Waterproofing & Constructions

I would not recommend Stargrove Basement Leaks based on my experience. I contacted Anthony to fix a minor basement leak at my property in Fort Erie. After inspecting the issue and charging $500 for excavation, he advised that waterproofing the affected area would solve the problem and quoted $5,000 for the repair. Based on his professional assessment and assurance that the repaired area would not leak, I proceeded and paid the full amount.

The work was completed in about two hours. After the next rainfall, I found that the excavated area had not been properly restored or compacted, causing the soil to settle and water to pool against the foundation. The basement continued to leak.

Although I was provided with a one-year warranty and assurances that the repair would work, my requests for a follow-up inspection and corrective work have gone unanswered. I am now considering hiring another contractor to redo the work. Very disappointing experience and poor customer service.

June 1, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback. We are very sorry to hear about the frustrating experience you encountered with your basement repair.

Please be advised that Stargrove Basement Leaks is not a part of our network. If you need assistance finding a verified professional to help properly resolve this issue, or if you have any questions, please feel free to reach out to our support team.

Rated 5 out of 5 stars

I used HomeStars and found the right…

I used HomeStars and found the right company to do the job I needed done. I would use it again.

June 24, 2026
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback! We are glad our platform made it quick and easy for you to receive prompt responses from the contractors. We look forward to helping you with future projects!

Rated 5 out of 5 stars

Reliable Services

I have used HomeStars on a few occasions to find professionals with expertise in plumbing, electrical work, and wall-mounting installations. I have been very satisfied with the Pros I selected. They were all friendly and polite, exhibiting excellent work ethics and workmanship. HomeStars is a reliable platform for homeowners to find reliable professionals.

June 14, 2026
HomeStars logo

Reply from HomeStars

Thank you for your loyalty! We are so glad our platform has consistently connected you with reliable, high-quality professionals for your home projects. We look forward to being your go-to resource for many more projects to come!

Rated 5 out of 5 stars

Noor and his team did a very…

Noor and his team did a very professional job installing our Latitude kitchen countertops. They worked efficiently and left the job site spotless, we would highly recommend their installation services.

June 23, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We are glad you found a professional team through our platform to install your countertops and that they left the space spotless. We truly appreciate your high recommendation!

Rated 2 out of 5 stars

Reformity gave me and my neighbourca…

Reformity gave me and my neighbourca good price for our fence. But when the work was completed, the last three panels were too short. Omar said that I had agreed to the length of the wood. I asked him who would finish a fence like this without checking back with the customer. He replied that he would have to charge me to redo the panels. It was easier and a lot cheaper to do it myself.
The workers left lots of dirt around the work site, and they displaced my retaining wall. I called several times about fixing this. Each time I was assured that they would be coming. But after the third time I realized they weren't coming,and five weeks later they are still a no-show.
I would caution anybody not to deal with these guys. My big mistake was to pay them before I was satisfied with the whole job.

May 23, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for bringing this to our attention. We are sincerely sorry to hear about the poor experience you had with a company found on our platform.

We hold all businesses listed on our site to high standards and take feedback like yours very seriously. Please feel free to reach out to our support team directly if we can assist you further.

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