HomeStars Reviews 

1,565
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 651 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting the ease of finding competent and reliable contractors for various home projects. Many appreciate the high quality of workmanship and meticulous attention to detail provided by the professionals. Reviewers frequently commend the staff for their professionalism and helpfulness, making interactions pleasant and productive. Conversely, some people felt dissatisfied with the website's functionality, citing difficulties reporting no-shows or needing more specific categories. Others mentioned concerns about pricing, with contractors being expensive or attempting to charge for unselected leads.

What people talk about most

Service

Reviewers mention positive feedback about service, often highlighting the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Website

Consumers find the website to be ambiguous, with many recommending it for finding reliable contractors and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising competitive, reasonable, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent workmanship and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quickly get a list of provider to look at. I usually invite 3 to assess and quote the job and the award the job to one. For the most part I have been happy with the end results and HomeStars is an int... See more

Company replied

Rated 4 out of 5 stars

What I like about HomeStars is much of your research is done for you. All you have to do is read the reviews, make your choice of contractors to quote and choose the one you want. You're pretty mu... See more

Company replied

Rated 5 out of 5 stars

We had our entire upstairs 4 large bedrooms, 3 closets and a walk-in closet plus a large hallway including two Scarlet O'Hara circular stairs of wall to wall carpets cleaned yesterday by Ba... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I couldn't be happier with the work these contractors did on my home. From start to finish, they were professional, reliable, and easy to communicate with. The quality of their workmanshi... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,565)

628 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast response

Very fast response, giving me several options
Competent, efficient and pleasant professionals.

July 7, 2026
HomeStars logo

Reply from HomeStars

Thank you for taking the time to share your feedback. We are thrilled to hear that you received a prompt response and had such a positive experience with the professionals. We truly appreciate your business and look forward to assisting you with any future service needs.

Rated 5 out of 5 stars

Steve's work was very good

Steve's work was very good. He was on time every day. I would recommend him with no problem

June 25, 2026
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback. We're really happy to hear that you're satisfied with the pro you connected with on HomeStars, thank you for your recommendation.

Rated 5 out of 5 stars

It is very easy to use HomeStsrs

It is very easy to use HomeStsrs! I like that I can describe my request once, and it automatically gets sent to multiple vendors.
My experience has been that many potential vendors reach out quickly and we've successfully used their services to our satisfaction!

July 6, 2026
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Reply from HomeStars

We're so glad to hear you find HomeStars easy to use and appreciate our system for connecting you with multiple vendors quickly. We're delighted that you've had successful experiences with our services!

Rated 5 out of 5 stars

Easy to use

Easy to use. Allows me to find and contact several businesses to requests bids from. Keeps track of all messages. Reviews of each business is helpful

July 6, 2026
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Reply from HomeStars

We're so glad to hear you find our platform easy and managing your communications! We appreciate your positive feedback.

Rated 5 out of 5 stars

Easy to connect

Was so easy to connect with reputable companies of my choosing.

July 5, 2026
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Reply from HomeStars

We're so glad you found it easy to connect with reputable companies. We appreciate your positive feedback!

Rated 5 out of 5 stars

Our call was answered promptly

Our call was answered promptly. We felt that we were consulted very well about the job, changing fuses, lights etc. Each step was explained in detail. There was no delay picking up parts etc.as all the equipment needed was available.

June 29, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thanks for the great review, Pat! We're glad to hear our pros provided prompt, detailed communication and had all the necessary equipment ready to get the job done efficiently.

Rated 3 out of 5 stars

HomeStars is fine to get info on a…

HomeStars is fine to get info on a group of contractors and invite them to show interest Ina job. The main weakness in my view is that the site used to list contractors in order of their ratings so the best scored companies could be easily seen. Now if a company shows interest they may have few or even no reviews. How does a person know if these companies get good reviews? I preferred the old system.

July 5, 2026
HomeStars logo

Reply from HomeStars

Hi,
We do have a directory feature on our platform where you can browse the professional profiles based on category and location before posting a service request.
Visit the link below and scroll to All Services, then choose the relevant category.
https://www.homestars.com/find-professionals

Rated 5 out of 5 stars

User friendly

User friendly, I liked I didn't have to deal with phone calls. Quick responses from interested parties.

July 4, 2026
HomeStars logo

Reply from HomeStars

We are so glad you found our platform user-friendly and appreciated the quick responses without needing phone calls. Thank you for your kind words!

Rated 1 out of 5 stars

Hi there experienced with yellow pages/yelp/Homestars

Hi there experienced with homesteads is very bad.They changed there platforms .I am looking for simple advertising clients see me and chooses to call.HomeStars charged for been shortlisted.Never had a chance to meet any clients since alot them jus want to know prices to plan next year.Been charged hundreds of dollars never spoke or seen a job.This unfair practices has stop in this country.Been in 37. Yrs and advertising has gone to the dogs.Simple basic advertising is very complicated these day.
I was rip off by yellow pages made web site and charge almost 200$ a month only to have my ad in a different province for months and was very hard to reach them and talked to 8 representatives before they found the site in Alberta .They still charged and destroy my credit over advertisement which I never got.Whst do I do about it.Seems to be the norm these days ripping small businesses off with advertising.Now onnyelp 4 days cannot reach any representatives since July 1st 2026.page ad needs fixing stone mason and they have painters on my main pages.I want to see blocks brick stone installation

July 1, 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Hi There, we're sorry to hear that you're dissatisfied with our services.
If you haven't already, please fill out a contact form and a member of our team will be in touch to support you.
support.homestars.com/s/contactsupport

Rated 5 out of 5 stars

Small job done same day

I found a person able to so the small job I had on the same day that I posted my job. He did a great job.

July 3, 2026
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Reply from HomeStars

We're delighted to hear that you were able to find someone quickly for your small job and that they provided excellent service. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

HomeStars

Trusted recommendations adding comfort in choosing a reputable company.

July 3, 2026
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Reply from HomeStars

We're so glad our recommendations brought you comfort in choosing a reputable company. Thank you for your kind words!

Rated 5 out of 5 stars

Quick and easy to deal with

Quick and easy to deal with!
I received multiple requests for service and was able to make a quick decision.
Stampede Roofing clearly communicated the estimate and the time he committed to the service.

June 30, 2026
HomeStars logo

Reply from HomeStars

Hi Tim, Thank you so much for sharing your experience! We are thrilled to hear that the process was quick, easy, and that Stampede Roofing provided clear communication and timely service. We appreciate you choosing HomeStars to connect with local pros!

Rated 4 out of 5 stars

HomeStars works!

Quickly get a list of provider to look at. I usually invite 3 to assess and quote the job and the award the job to one. For the most part I have been happy with the end results and HomeStars is an integral part of my sourcing process. What I don’t like is receiving texts and emails from various providers that I did not invite. Can this be set up to not happen. I only want to communicate with the vendors I invited and not get bombarded with mass emails , texts and phone calls.

June 30, 2026
HomeStars logo

Reply from HomeStars

Thank you for using our platform and sharing your feedback.
We apologize for the frustration caused by receiving unwanted messages from providers you did not invite. Please note that text updates can be turned off within your account settings to help manage these communications. We truly appreciate your input as we work to improve our platform.

Rated 3 out of 5 stars

I selected 3 vendors but HomeStars …

I selected 3 vendors but HomeStars fanned my project request to many many vendors. This wasted a lot of my time!

June 30, 2026
HomeStars logo

Reply from HomeStars

Thank you for using our platform and sharing your feedback. We apologize for the frustration caused by your request being shared with more vendors than you anticipated. We value your input and are actively working to improve our platform.

Rated 5 out of 5 stars

Immediate response to my posted job by…

Immediate response to my posted job by many reputable companies.
Great site to look at reviews and compare contractors for what suits you best

July 1, 2026
HomeStars logo

Reply from HomeStars

Thank you for using our platform and taking the time to share your review. We are elated to hear that you received prompt responses and found our site helpful for comparing contractors.

Rated 5 out of 5 stars

We have always been pleased with the…

We have always been pleased with the recommendations made and the quality of the work provided. My only issue is I would like to be able to report to Homestars when we set up an appointment with one of the recommended contractors and they don’t show up. I believe this should be noted somewhere.

July 1, 2026
HomeStars logo

Reply from HomeStars

Thank you for using our platform and sharing your feedback. We are glad to hear you've been pleased with our recommendations, and we truly appreciate your suggestion regarding a feature to report contractor no-shows. We will share this with our team as we work to improve our service.

Rated 5 out of 5 stars

Job Request

Made a request, got responses within 24 hours. Discussed my requested job with contractor., job was completed 2 days later.

June 22, 2026
HomeStars logo

Reply from HomeStars

We are glad to hear that your request was answered so promptly and that the project was successfully completed just a few days later. We truly appreciate your feedback, thank you for using HomeStars!

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