Homestyle89 Reviews 

304
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful products and exceptional quality, mentioning that everything looks stunning and matches expectations perfectly. Shoppers consistently note the fast delivery and careful packaging, ensuring fragile items arrive safely every single time. Consumers also appreciate the personal service, lovely handwritten notes, and friendly communication from the small business team. However, some people mentioned occasional order delays or initial issues with delivered items. Some reviewers experienced brief shipping wait times before their packages were successfully dispatched or sorted out. Despite these few hiccups, most buyers remain extremely happy and look forward to ordering again soon.

What people talk about most

Product

Customers report great satisfaction and delight with the product quality, highlighting beautiful and... See more

Quality

Reviewers express great satisfaction and appreciation regarding product quality. Consumers consistently... See more

Delivery service

Consumers find delivery service to be efficient and reliable. People consistently praise the exceptionally... See more

Order

Customers consistently note positive experiences with order, highlighting the easy ordering process and great... See more

Customer service

People report positive experiences with customer service, consistently praising the brilliant and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous products that coordinate beautifully. Excellent value for money and delivered very quickly with thoughtful packaging. Hannah communicated promptly and I as kept up to date with the deliver... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely cushions. Customer service was second to none as unfortunately I had to return items with no quibbles whatsoever. Prompt refund. Would definitely use again and next time will ho... See more

Company replied

Rated 5 out of 5 stars

It's so lovely to receive such personal service from Hannah, the owner of this small home business. The products I've bought so far have all been of the highest quality and excellent value for mone... See more

Company replied

Rated 5 out of 5 stars

Customer service was fantastic! Pot arrived chipped through no fault of homestyle. A new one arrived 2 days later no quibble very impressed and would most definitely shop there again


Company details

  1. Home Goods Store

Written by the company

A small business for all of those finishing touches to make your house a home. A carefully curated selection of beautiful styling pieces and home decor in timeless and elegant styles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

304 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(304)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, however, I do believe small companies need to look at how they are posting goods out, using Royal Mail with them striking all the time puts massive delays on stuff being delivered.

January 15, 2023
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Rated 5 out of 5 stars

Lovely quality products

Lovely quality products, perfectly packed and delivered promptly.
Great customer service too, any questions answered very quickly.

December 17, 2022
Rated 5 out of 5 stars

Perfect service as always xxx Hannah is…

Perfect service as always xxx Hannah is the best on line shop of the year with the best customer service of the year. Happy Christmas Hannah and your family x I hope your Christmas is as lovely as you always are 💕💕💕💕💕🎄🎄🎄🎄

December 19, 2022
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Rated 4 out of 5 stars

Beautiful products, expensive delivery

Beautiful products and fast delivery but postage was expensive to Northern Ireland even though it's the same price with royal mail as the rest of the UK.

November 14, 2022
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Reply from Homestyle89

Hi Louise, thank you so much for your feedback. I have just recently moved across to Royal Mail and hadn't realised the postage was the same as my previous courier was more expensive. Its really good to know as I will amend my shipping costs to reflect this. Thank you for bringing this to my attention. Hannah x

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Rated 5 out of 5 stars

Lovely products!

Items arrived beautifully packaged and in perfect condition. They look gorgeous in the living room. Highly recommend. Thanks!

November 10, 2022
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Reply from Homestyle89

Thank you so much for sharing your lovely feedback. I'm so glad you were pleased with your purchase and your experience. Hannah

Rated 5 out of 5 stars

Perfect

The item was half price due to defect in wood. When it arrived it was just good as new, don’t even noticed the wood issue. Very happy with purchase and company, delivery was quick :-) definitely buy from again

November 6, 2022
Rated 5 out of 5 stars

Beautiful Items. Great company

What a great company. Beautiful items with very reasonable prices. Very helpful aswell with my enquires when I forgot to apply the discount code.

October 27, 2022
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Reply from Homestyle89

Thank you so much Nadime, I'm so pleased you had such a positive experience and took the time to share it. Hannah

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Rated 5 out of 5 stars

Lovely independent company

Lovely independent company. Good quality products reasonably priced. Easy ordering and prompt delivery.

October 15, 2022
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Reply from Homestyle89

Thank you so much Susan for your lovely feedback, it is very much appreciated to a small business like mine. Hannah

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