Hometap made the home-loan experience so easy to navigate. The software to explain loan process was what sealed the deal. It was very transparent and user friendly. I appreciate Phil my advisor very... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Grant was an absolute pleasure to work with with. If you have ever done a loan especially a mortgage loan of any sort you know how absolutely frustrating the process can be. Grant was upfront, straigh... See more
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The collaboration and understanding I have with my Investment Manager (Victor Nunez), very professional, knowledgeable and knows what he is doing. Provided me with options, was very caring, explained... See more
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Our loan representative Daisha was amazing!! Great personality, very helpful with any and all questions. The whole process was very easy and relaxed. I would highly recommend Hometap to anyone that ne... See more
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Company details
- #30 of 175 best companies in Alternative Financial Service
- #58 of 246 best companies in Non-Bank Financial Service
Written by the company
Hometap lets you tap into tomorrow's home value, today - without having to make monthly payments. Hometap is an investor that provides qualified homeowners a new way to fund important opportunities including renovations, small businesses, debt repayment and education.
Contact info
361 Newbury Street, 5th Floor, 02115, Boston, United States
- (617) 399-0624
- hello@hometap.com
- hometap.com
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Hometap
Thank you, Kurt! We're happy to hear you found the process to be painless.
No pain, All gain
Thorough, clear, and expeditious from start to finish. It was a very simple process and I was able to secure the financial freedom I was looking for. Thank you!
May 29, 2026
Reply from Hometap
Thank you, Brandon! We're thrilled to hear an HEI has allowed you to secure financial freedom.
I enjoyed working with Eugene
I enjoyed working with Eugene. I appreciate him being accessible for my questions. and quick to follow up and respond. He is knowledgeable about the product, and he was thorough in explaining it to me and answering my questions.
May 28, 2026
Reply from Hometap
Thank you, Leander! We're happy to hear you enjoyed working with the team.
The manager takes care of the applicant…
The manager takes care of the applicant in every step of the process.
May 22, 2026
Reply from Hometap
Thank you, Michael!
Everybody was so helpful Andrew and…
Everybody was so helpful Andrew and Matt and they made everything extremely easy to help me get money to build my home and I think the whole team.
May 28, 2026
Reply from Hometap
Thank you, Donna! We're happy to hear you were satisfied with your experience working with Hometap.
Great company to work with
Great company to work with! Patricia was great and very informative! Very quick process from application to signing!
May 28, 2026
Reply from Hometap
Thank you, Robert! We're happy to hear you found your Investment Manager to be informative and helpful.
Hometap is great but you're title…
Hometap is great but you're title friends haven't been very efficient for me its been a month now and I haven't closed yet,Chris and I have done everything they've asked for and the notary was canceled until they're satisfied I've had a reverse mortgage, and a loan to pay that off to go with Hometap and they had no problem with title issues i don't know what is going on with them ,but thanks Chris for all your support and effort!!!!! Your Awesome..
May 5, 2026
Unprompted review
Our loan representative Daisha was…
Our loan representative Daisha was amazing!! Great personality, very helpful with any and all questions. The whole process was very easy and relaxed. I would highly recommend Hometap to anyone that needs this type of loan. We only dealt with Daisha so she's the only one we can give kudos too, but i guess that was another good part, we were not handed off to anyone else. From start too finish it was an enjoyable experience.
May 28, 2026
Reply from Hometap
Thank you, Kelly! We're happy to hear you found the process easy and relaxed.
Reply from Hometap
Thank you, Frank! It's great to hear you found the process to be easy.
Great company
Great company, I felt really supported through out the process and really simply procedures. Melissa was amazing very supportive and patient making sure we understood everything. I would recommend this company to anyone and everyone thank you Home tap.
May 21, 2026
Reply from Hometap
Thank you, Andre! We're happy to hear your Investment Manager was supportive and patient throughout the process.
Reply from Hometap
Thank you, Martin!
Eugene was very patient and clear at…
Eugene was very patient and clear at explaining everything.
May 28, 2026
Reply from Hometap
Thank you, Steven! It's great to hear you found Eugene to be patient and clear at explaining everything.
Mark Hall was very prompt and…
Mark Hall was very prompt and professional. Never misleading and great to speak with.
May 28, 2026
Reply from Hometap
Thank you for the 5-star review, Brandon!
Very Smooth
First off - Amanda, from Hometap, was great. She was very nice and professional. Everything went smooth.
May 26, 2026
Reply from Hometap
Thank you, Kerry! We're happy to hear the process went smoothly for you.
Reply from Hometap
Hi there, thank you for your honest feedback. We're sorry you feel your experience fell short of what we aim to deliver — our team is committed to guiding homeowners through this process with care and clarity. If you have any additional questions or concerns, please reach out to us at hello@hometap.com and we'll be happy to help.
Thank you, Brian Williams. Simple, easy and fun process.
Brian Williams is the most amazing person I’ve ever met in a business industry. He has been very attentive. He has been very knowledgeable. He has kept my interests as well as my well-being in the forefront of this whole experience. It is rare to find somebody like this who genuinely wants the best for you and wants you to be well informed so you can make the right decision for yourself. He’s amazing. Thank you, Brian. What an easy pleasant process this has been with you.
May 27, 2026
Reply from Hometap
Thank you, Kimberly! We're happy to hear the team provided you with an easy and pleasant process.
Braxton Norwood was there every step of…
Braxton Norwood was there every step of the way in helping us from the beginning to the end and he was very professional and helpful. Thank you
May 27, 2026
Reply from Hometap
Thank you, Sith!
Although it took awhile
Although it took awhile, no fault of them, they kept me informed with all that I needed. Very informative and helpful. They go through all your information and fully explained every detail. Dan from hometap was very helpful and went beyond to help with my getting my equity
May 27, 2026
Reply from Hometap
Thank you, Eva! It's great to hear you felt informed every step of the way.
Reply from Hometap
Thank you, Thomas! We're happy to hear the team provided you with a 5 star experience.
Shawn Campbell
Shawn was truthful, professional and sincere. All questions were answered. His response time was exceptional. He needs a raise!
May 20, 2026
Reply from Hometap
Thank you, Lonnie! It's great to hear you found the customer service to be exceptional.
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