Hometec UK Reviews 203

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the entire process pleasant and efficient. Many people highlight the exceptional service, noting the team's hard work, tidiness, and prompt resolution of any issues. Consumers are particularly impressed with the high quality of the products, including windows and doors, and the excellent standard of installation, which often leaves properties clean and tidy. However, some customers have experienced issues with product quality, specifically mentioning failing locks and shattered glass in bi-fold doors, leading to unexpected repair costs. A few other people also felt that the installation process took longer than expected due to fitters arriving late and leaving early.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, consistently praising the efficiency and professionalism... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality... See more

Product

Reviewers mention positive feedback about the product. Customers are consistently thrilled with the quality... See more

User experience

People report positive experiences with the overall user journey. Customers describe the process as 10/10,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From initial contact to final instalment I have been so impressed. Every member or staff has been so professional and assertive from start to finish and I am over the moon with the final product. Spec... See more

Rated 5 out of 5 stars

People are quick to complain when things go wrong, But I would like to say that the lads Joe & his colleague who fitted our door were curtious professional clean & tidy & above all done a realy good... See more

Rated 5 out of 5 stars

We always purchase locally when we can, and it didn't disappoint, from the start viewing the product and to see how it all worked,covering aspects of quality security and style and design, thank... See more

Rated 5 out of 5 stars

We are very pleased with our new windows and door. The guys worked extremely hard in the very hot weather. They were professional and left our property clean and tidy after the work was finished. Ther... See more


Company details

  1. Window Supplier
  2. Aluminum Frames Supplier
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Installation Service

Written by the company

Our friendly approach to home improvement has allowed us to build a successful business. We have over 30 years of experience in providing windows, doors, orangeries, conservatories and roofs. We’re your trusted local supplier and installer here in Essex to help you make the right decision about transforming your home and lifestyle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

We always purchase locally when we can

We always purchase locally when we can, and it didn't disappoint, from the start viewing the product and to see how it all worked,covering aspects of quality security and style and design, thanks to jack in the showroom at eastwood.
No hard sell and honest prices.
Fitters Jude and Jake, were very good hard working had to deal with some atrocious weather conditions, while fitting our windows and doors, nothing was too much of a problem., thanks guys.
After fitting any snagging problems were dealt with promptly and efficiently, thanks to the two Joe's.
Nice to have new windows and doors
Up to date and stylish, love the front door,and the coluor brings our 1960's house more up to date, and refreshed

December 1, 2025
Rated 5 out of 5 stars

I would highly recommend HOMETEC

I would highly recommend HOMETEC. The service was tip top from beginning to end. No hard sell from Jack. Just clear and informative. The installation crew were so professional and skilled. No mess at all everything left tidy and neat. You’d hardly know they had been. Thanks Keith and Mickey. My new windows are high quality and look amazing. If you re looking for double glazing from a company you can trust I would highly recommend.

November 26, 2025
Rated 5 out of 5 stars

Reliable,competent and conscientious

Very pleased with outcome after initial hiccup. The guys who turned up got on with their job briskly and without fuss. They were careful to avoid making mess and cleaned up well afterwards. Thank you to the team that did the work.

November 15, 2025
Rated 5 out of 5 stars

Excellent Customer Care

We had to call Hometec aftersales due to an intermittent problem with a locking handle. The office staff were on the case immediately and service engineer attended quickly was very efficient and professional. Thkq Hometec it's nice to do business with a company who is responsive and cares about the customer.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

The whole experience with hometec, has been excellent. From initial meeting, fitting and finishing.

The fitters Jason and Tony were brilliant, they were exemplary and totally lush, polite, professional, hardworking, tidy they were and are a credit. Joe who does quality, was super lovely, and again a credit to Hometec. Thank you

September 4, 2025
Rated 5 out of 5 stars

Excellent Service

Excellent service from start to finish. All staff we dealt with have been very courteous and professional. Would highly recommend.

August 18, 2025
Rated 5 out of 5 stars

Window and door fitting

Great team, fitted windows and doors, all floors protected and cleaned up perfectly at the end of the day. Very polite and friendly
Totally hassle free
Highly recommend this company

August 27, 2025
Rated 2 out of 5 stars

Very poor aftercare service

We had a salesman come round to measure up new door and give price based on what we asked for when it was installed it was not the size we asked for. Dispite many calls and emails no one got back to me with an answer or owned the issue

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

So impressed

So impressed with the staff we encountered and ease of installation. The communication was great, the installers were polite, professional and so friendly. The quote itself beat all other competitors we got one in the area and included a fix to our back door in our new house. As well as being a beautiful composite door and exactly what we asked for. Outstanding service, staff and company. We will be using them for all future window and door replacements!

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Front door and bi-fold doors look amazing. Everything installed fairly quick.
Could not recommend the service more.

July 3, 2025
Hometec UK logo

Reply from Hometec UK

Thanks so much for sharing your experience Bradley. We're so pleased to hear that you were happy with the entire process and the quality of our products. Thank you for recommending us!

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