Hometec UK Reviews 203

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the entire process pleasant and efficient. Many people highlight the exceptional service, noting the team's hard work, tidiness, and prompt resolution of any issues. Consumers are particularly impressed with the high quality of the products, including windows and doors, and the excellent standard of installation, which often leaves properties clean and tidy. However, some customers have experienced issues with product quality, specifically mentioning failing locks and shattered glass in bi-fold doors, leading to unexpected repair costs. A few other people also felt that the installation process took longer than expected due to fitters arriving late and leaving early.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, consistently praising the efficiency and professionalism... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality... See more

Product

Reviewers mention positive feedback about the product. Customers are consistently thrilled with the quality... See more

User experience

People report positive experiences with the overall user journey. Customers describe the process as 10/10,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From initial contact to final instalment I have been so impressed. Every member or staff has been so professional and assertive from start to finish and I am over the moon with the final product. Spec... See more

Rated 5 out of 5 stars

People are quick to complain when things go wrong, But I would like to say that the lads Joe & his colleague who fitted our door were curtious professional clean & tidy & above all done a realy good... See more

Rated 5 out of 5 stars

We always purchase locally when we can, and it didn't disappoint, from the start viewing the product and to see how it all worked,covering aspects of quality security and style and design, thank... See more

Rated 5 out of 5 stars

We are very pleased with our new windows and door. The guys worked extremely hard in the very hot weather. They were professional and left our property clean and tidy after the work was finished. Ther... See more


Company details

  1. Window Supplier
  2. Aluminum Frames Supplier
  3. Door Supplier
  4. PVC Windows Supplier
  5. Window Installation Service

Written by the company

Our friendly approach to home improvement has allowed us to build a successful business. We have over 30 years of experience in providing windows, doors, orangeries, conservatories and roofs. We’re your trusted local supplier and installer here in Essex to help you make the right decision about transforming your home and lifestyle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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Replied to 50% of negative reviews

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How this company uses Trustpilot

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Rated 4 out of 5 stars

So far so good.

So far we have been pleased with our experience, we have just had phase 1 of our project completed. The communication has been very good with Jack sorting our queries and our ever changing requirements.

January 25, 2024
Rated 5 out of 5 stars

Arrived on time

Arrived on time , very clean worker and the work carried out was excellent.
We are very pleased with the final outcome and the door is amazing and looks so secure

February 7, 2024
Rated 5 out of 5 stars

A great professional company.

Great showroom, genuine helpful and friendly staff, very competitive pricing on windows and doors. I feel I got a great deal on my replacement windows and doors. Nice quality, A rated and insurance backed guarantee. There were a couple of problems with the installation but this was immediately put right in a friendly and professional manner. Would I recommend them....yes, without hesitation.

February 1, 2024
Rated 5 out of 5 stars

Exceptional Windows & Fitters

After deliberating 3 quotes, we decided to go with Hometec windows.
Their reviews came out top, and glad we went with them.
The whole transaction went very smoothly from start to finish.
From the initial meeting with Jack to the surveyor and completion with the fitters.
I just want to add, that Jason & Tony were very conscious of their workmanship and kept everything tidy the best they could whilst fitting the windows. Thank you Guys.
There was a discrepancy with a window (my fault with miscommunication) a new one was made and delivered before the fitters had finished the job. Fantastic turnaround.
We also had a bit of snagging to be completed.
After a call, the fitters returned and made everything good without quibble.
All in all, we’re very satisfied as customers and wouldn’t hesitate to recommend Hometec Windows.

January 23, 2024
Rated 5 out of 5 stars

Lovely new back door

Back door replaced with a design of our choosing. Fitter did the job with no fuss, cleaned up after working and made a very good job.
The finishing touch to our kitchen.

Would highly recommend.

December 7, 2023
Rated 5 out of 5 stars

Excellent work

Excellent work, polite and helpful guys. Tidy and pleasant to have around the house. Great job on the windows. Thank you.

November 30, 2023
Rated 5 out of 5 stars

New windows

New windows fitted by two guys who worked really hard for four days and we are very pleased with the results.

November 9, 2023
Rated 5 out of 5 stars

Replacement window

The two fitters actually arrived early, that is unheard of.
They did an excellent job and cleaned up after themselves.
The new window has transformed my bathroom. Thank you.

November 7, 2023
Rated 5 out of 5 stars

The best.

Clean, professional and efficient service. This company never disappoints with quality, service and value. Would never go anywhere else for our double glazing needs.
Highly recommended.

October 24, 2023
Rated 5 out of 5 stars

My new front door

Hometec installed a new door for me this morning ahead of the estimated timeline. Everybody in the showroom was really helpful at the time of ordering. The surveyor equally polite and helpful. The fitter was professional and left everything clean and tidy. I wouldn’t hesitate to recommend them to anyone.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Chose Original Installers again

They were our original window etc. installers so it was reassuring that they were still going well, 17 years on and a natural choice to replace our front door which had started to show it's age.
.....and still providing quality products and service at a fair price

September 27, 2023

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