Banner for HomeVision

HomeVision Reviews 

400
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and quick service, often noting that jobs were completed promptly. Many people appreciate the helpful, professional, and polite nature of the staff, who are also described as knowledgeable and thorough in their work. However, some customers also noted concerns regarding pricing, finding the costs to be higher than expected for the work performed. A few other people also felt that communication was poor, citing issues with missed appointments or unreliability. Additionally, some reviewers mentioned experiences with unprofessional engineers or unsatisfactory workmanship.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing that the cost was high or more... See more

Product

Customers consistently note ambiguous experiences with product, with some expressing satisfaction with the... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting prompt and courteous service, including quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Having given them a poor rating previously I thought it time to revise my review. A diagnostic call out cost £95 + vat. The installation of a new power supply cost £280 + vat for 15 minutes work. Co... See more

Company replied

Rated 4 out of 5 stars

The two men who came to install aerial were pleasant, knowledgeable and did a good job. The prices advertised and the final cost however were mikes apart. The job was far more expensive than we expect... See more

Company replied

Rated 5 out of 5 stars

We had no TV signal in our new home. An appointment was made for the day after my phone call. The engineer was helpful, checked out the equipment we had, and recommended using the existing satellite d... See more

Company replied

Rated 5 out of 5 stars

Home Vision arranged for their contractor Andy Cotterell to visit within a couple of days of my first enquiry to Home Vision. Andy arrived as arranged and, having listened to our requirements, then... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

HomeVision are specialists in CCTV, WiFi and networking solutions for both residential and commercial properties across the United Kingdom. From small home installations to large scale commercial projects, we deliver reliable, high quality systems tailored to your needs. Our services include CCTV installations, WiFi and network solutions, TV aerial installations, Digital TV aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & motorised satellite systems, DAB digital radio aerials and LCD/Plasma TV installations. With almost 60 years of combined industry experience, we pride ourselves on professional workmanship, dependable service and expert advice. Whether you need improved connectivity, security systems, aerial repairs or full network infrastructure, HomeVision are committed to delivering trusted solutions that keep homes and businesses connected and protected.

Fast & Professional Service

Same Day Service*

Same Day Service*
Subject to current availability and demand, HomeVision is proud to be able to offer a Same Day service to attend your Telecommunications, Aerial & Satellite, CCTV, WiFi/Networking needs.

Contact info

3.8

Great

TrustScore 4 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(400)

366 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What bad customer service and a very…

What bad customer service and a very rude member of staff called Faye. Very unprofessional. I called first thing just to confirm the engineer will be attending between 8 and 1 and to clarify the call out charge as any customer would. I was rewarded with pure attitude and a no show from the engineer. Fortunately I found another company who came and carried out the simple task of fitting and setting up my router at a very reasonable price. Being a partner in a local property development company, we will definitely not be utilising this company for any of our projects.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Over priced and cameras are rubbish

Over priced and cameras are rubbish. Even police said recordinggs were very innferior 2 cameras cost 1046 and to havve tv taken off wall and new tv put up using same fittings cost238.80 and my husband haad to help him

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

The gentleman who came to repair and…

The gentleman who came to repair and fit a new aerial was very helpful and informative. The new aerial was fitted very quickly.

I didn’t think it was going to be as expensive but it’s been done quickly and efficiently.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Loft aerial installation

We had our aerial installed in our loft the installer was fantastic got the job done quickly and was very considerate about our freshly laid carpets we have not fully used it as of yet as we have not moved in but did try a tv and everything was working fine after I did a re tune so we hope it’s all good when we do get to use it properly. They were not the cheapest to install but overall happy with things so far

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Consistent service

I have been using this company for years and always deliver a good service . Helpful and explain what needs doing as they go along. Respectful of your property if need to move anything.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Happy and satisfied!

From my experience with these guys I was very satisfied, very quick from initial enquiry to visit, explanation of my needs seemed sensible and the agreed price seemed reasonable to me, the work has been done to a good standard and the engineer that arrived and did the work was polite, affable and seemed knowledgeable. Thanks! Appreciated! K W

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Glad we used this service.

Glad we used this service.The man that turned up was fantastic very helpful and polite done the job and sorted everything out you could not wish for a better service.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

First class service…

My daughters TV wall bracket broke away from the wall, googled TV wall bracket fitting,came up with this company,called Sunday evening,10.30am next morning guy turned up to fit new bracket and mount TV amazing service,thank you.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Engineer turned up about 2 hours after…

Engineer turned up about 2 hours after I booked him with the office .Thats was quick He was going my dads to install his broadband.He phoned me to tell me he would be there in a hour .When he got there he phoned me an explained the situation and how was was going to fix it .Very happy with the service and communication .Paid £95 plus Vat not sure how that compares to other companies but my dad not had no TV for 10 days so for me this was money well spent .Also the phone line was not working and he explained to me what I had to do .I am very happy and will use again if needed . Highly recommend this company very efficient and professional

March 21, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look