Home Warranty Inc. Reviews 

The timeliness and knowledge of the technician.

Very prompt with issuing claims number and letting us choose the A/C contractor.

Thank-you for the professional manner in which you handled this claim. Having the portal option to submit the claim is effective, and the voice to voice interaction with the agent about a local repair person was just what we needed. Thanks for the overall great customer service.

Reasonable premiums and accessible communication. Claim process was easy. Just remember they won't pay 100% of repair.

I had a very good experience, from the original call to the reimbursement. They were very polite and helpful. They explained the process, the next steps and what to expect. They made sure I knew what I needed to do on my end. The pricess was very quick and easy! Great customer service!

Home Warranty is a great company to do business with! Everything from the initial contact to the final check was quick and easy. I am so pleased with my experience that I've recommended them to many of my friends and family. No horror stories like other warranty companies just fast results!

Phone calls are answered promptly and solutions are reached efficiently. Pleasantly surprised..

Technician was very helpful and professional. He provided excellent service

Fantastic customer care folks who walked us through the warranty carefully. They answered all of my questions completely and made sure I understood next steps.

One constructive thing...it was an A/C unit and there was no reason for me to call them during the repair. All of that could have been handled post-repair as we had all the information we needed on paper. It just cluttered the appointment and took their focus away from doing the actual work.

quick friendly service that gets my problem solved fast

The process seems flawed. Business spoke bad about having to deal with you and not getting paid. Then I haven't been paid.

After your reply , I verified and no I didn't receive anything.

At first I was frustrated, but the support tech recognized this and worked with me to find a solution.

Great people and great service.

Submitting a claim was pretty easy once I found the link on the website which could use a little work.

The rest of the process was well communicated.

One cycle of my dishwasher caused the spinning arm underneath to adhere to and melt on the heating element. Apparently, because one of those things had to happen before the other, you only paid for one item obviously there was no way for me to turn off the dishwasher and know that this had happened in the middle so I would call this one occurrence. Only paying for $150 is extremely disappointing.
The rude tone of the person who was very unhelpful on the phone was also very disappointing. It’s very upsetting that I’ve paid for the service to handover with the sale of my home.

The ease of my whole experience was 10/10 from my initial phone call to the repair being completed! Everyone was professional, nice and timely.

Easy to file a claim and payment was quick

Extraordinary customer service from Brialle!! Claim was processed quickly and the check sent promptly. Extremely satisfied with our home warranty.

Got me connected quickly with service....

I was charged same amount a deductible I would pay a freelancer