HomeWizard Reviews 

3,362
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Really easy to install, service okay, almost next day delivery (depends on time of order). Unfortunately a little bit expensive and in the past there were actions if you buy 3 or 4. But compare... See more

Company replied

Rated 5 out of 5 stars

Unfortunately, after about 3 years my P1-meter died. Though beyond warranty, I received a new one without charging any costs!! What a great service! After succesful installation, the historic data of... See more

Company replied

Rated 2 out of 5 stars

We returned from a cycling holiday today and had read that there had been a power outage in our region for an hour and a half, four days ago. My wife said, "The freezer and the fridge in the kitchen h... See more

Company replied

Rated 4 out of 5 stars

Had al via ander platform een viertal sockets gekocht van woox doch de een na de ander was niet (meer) te koppelen en gaf telkens storing. Heb er toen een van homewizard gekocht en deze werkt tot nu t... See more

Company replied

Company details

  1. Electronics Company
  2. also in
  3. Energy Equipment and Solutions
  4. Measuring Instruments Supplier
  5. Solar Energy Equipment Supplier

Written by the company

Met de HomeWizard apparaten krijg je live inzicht in het energieverbruik van jouw huishouden.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3,362)

1,732 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Strong p1 splitter

Received p1 splitter within one day.
It also appears possible to connect two wifi pulsars without additional dc usb c charger.

April 30, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Thank you for your positive review, Peter 💚

Advertisement
Rated 5 out of 5 stars

Easy to install

Easy to install. Press the button on the back of the device and add the device to the app already installed on your mobile. Took less than five minutes.

Hendrik

April 28, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Thank you for your positive review, Hendrik 💚

Rated 3 out of 5 stars

HomeWizard is continuously working on…

HomeWizard is continuously working on improving the experience. That said there is still much to improve on. The software is not in an end state, you keep facing small issues which could have been captured in earlier releases. Overall I'm still happy with the ease of using the program, that learned me much about my home usage.

April 23, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Thank you for your review, Ronny. We will take your feedback into account 💚

Rated 5 out of 5 stars

Very good products and great support

Great products to monitor your electricity, gas and water consumption AND act to make best usage of your solar power. Either via the Sockets and/or the Batteries.
Have two batteries for over a year now and they work very well. Boosted my 'self consumption' of solar power very nicely.
Even using the P1 etc products API's to generate my own graphs.
Combining solar power production, and L1,2,3 phases Voltages at a higher frequency than the standard App graphs so i can really see when/why the solar power Inverter shuts down (1 phase going over 253 Volts because ~80% of the houses around me now have solar power on their roofs :-)
Made some wiring changes to reduce Voltage drops over the long Inverter cabling and that works great now.

Also a graph combining solar power production with actual weather data, showing sunshine, temperature, cloud coverage and solar power production.
That would be nice to have as a graph in the app as well.
Local weather data: Rain/Snow, Cloud coverage, Temperature to view next to the solar power production. As all these have an influence on the production and then you can review that over the past days weeks etc.

April 16, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Thank you for your positive review, Martin 💚

Rated 4 out of 5 stars

Pin jumping out of smalle P1 connector.

When I tried tot plug in the meter in port P1, one contacter pin of the plug immediately jumped out, i could not plug it in. I had to push this pin back in the socket. After getting control over the P1 part the P1 meter readout works perfectly. I can read our actual consumption, actual delivery to the grid, gas consumption. Good device, handy tool.

April 15, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Hi Lucas, of course that's not supposed to happen. Have you already contacted us through our website? If you tell the virtual assistant that you would like to speak to an employee, our support colleagues will be happy to assist you within two business days 💚

Advertisement
Rated 4 out of 5 stars

Everything works and with help of the…

Everything works and with help of the app it is clearly visible what you do in your house with your energy. I would wish only 2 things: 1. that we have our batteries’ firmware updated soon so we can use dynamic rates, 2. We can either connect more modules or connect and support external batteries in HomeWizard’s app

April 13, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Thanks for your positive review, Tomasz! We’ll take your feedback into account 💚

Rated 5 out of 5 stars

Fast delivery and easy to use hardware

Fast delivery and easy to use hardware. I first met with Home Wizard because of the P1 sensor I needed for my Peblar Business wallbox and with it came the Home Wizard app. Curious as I am I started exploring and came to the conclusion “I need and want this” for now the P1 sensor and the display is up and running and the home battery is a matter of time….

April 1, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Thank you for your positive review 💚

Rated 1 out of 5 stars

Battery still not delivered.

Battery still not delivered.
No feedback when it will occur.
No explanation why.
No reply from customer service. Only from that stupid Wizzy chatbot.
Is there in fact a customer support?
What kind of transport companies do they use? Very amateurish.
I'm not amuzed.

April 2, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Hi Stef, that's certainly not the intention, and we understand your frustration. If you indicate to the virtual assistant that you want to speak with an employee, our support colleagues will get back to you within two working days with a suitable solution. We will definitely help you further 💚

Rated 2 out of 5 stars

No data charts caused by bad inverter integration

P1 software update error solved by support. Multiple energy charts with no data if you have added a Solar inverter. Inverter integration isn't working. No resolution by support. It is such a shame because I liked the app and display so much! I have sent it back. Maybe I'll try again later. I considered a battery, but not after this. Looking into other Solar/P1/Battery/EV platforms

March 22, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Hi William, have you already contacted us via the website? Our support colleagues will be happy to help you with all your questions 💚

Advertisement
Rated 5 out of 5 stars

Very good support desk and quick…

Very good support desk and quick replies. Always helping to support their customers. Good products that help to save energy specially in these expensive times where every Kwh, or M3 of gas is very expensive so to have a clear insight where you can save money, and reduce Co2.

March 20, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Thank you for your positive response! Enjoy your products 💚

Rated 1 out of 5 stars

Payment taken but no delivery or communication

I placed an order with HomeWizard for a plugin battery and the payment was taken immediately. Customer support informed me that the delivery time would be about 1 week, but it has now been 9 days and there is still no shipping confirmation, no update, and no communication at all.
Taking a customer’s money and then failing to deliver the item within the stated timeframe, while providing zero communication, is completely unacceptable. When a company takes payment but does not provide the product or any update, it starts to feel very close to taking money without delivering what was paid for.
If there is a delay, the least a company can do is inform the customer and provide a clear timeline or a refund option.
Very disappointing experience so far. I hope HomeWizard resolves this quickly.

March 13, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Thank you for your detailed review. Of course this is not the intention. Have you already contacted us via the website? Our support colleagues will be happy to look into the status of your order with you. We will definitely help you 💚

Rated 1 out of 5 stars

I feel scammed

Did not receive the product and cannot reach the seller. It´s been two weeks since I placed the order. Four emails sent to customer support, Only one response which was probably done by AI and it did not help at all. Do not buy!

February 19, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Hi Jointteri, that’s unfortunate and of course not our intention. If you contact us through the website and indicate that you would like to speak with a representative, our support colleagues will get back to you within two working days. We will definitely resolve this 💚

Rated 5 out of 5 stars

P1 meter works perfect

P1 meter works perfect. Easy installation. Only updating was a bit tricky but there was enough info in the web to find the solution.

February 14, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Hi Trilo, thank you for your positive review! We wish you many great insights 💚

Advertisement
Rated 1 out of 5 stars

I am very disappointed with Homewizzard…

I am very disappointed with Homewizzard Energy app and with your poor technical support. The graphs only work intermittently. I have not received any serious explanation or advice from technical support, you are looking for the reason in non-standard data on the distributor's meter, whitch is absolutely not true. This is completely unprofessional.

January 31, 2026
Unprompted review
HomeWizard logo

Reply from HomeWizard

Hi Böstjan, we’re sorry to hear that you’ve experienced this. That’s certainly not how it should be. If you contact us again via our website, our support colleagues will be happy to take another look with you and help you further 💚

Rated 5 out of 5 stars

I bought a P1 and display

I bought a P1 and display. It was easy to install and gaves me an accurate view on energy consumption

December 27, 2025
Unprompted review
HomeWizard logo

Reply from HomeWizard

Good to hear, Marc! Thank you for your positive review 💚

Rated 1 out of 5 stars

Hallo,

Hallo,, we have not received ouer battery yet...we are still waiting for deliver.we have paid 1 dec 2025.

Hopefully you send the battery.
Greetings A de Pooter.
RF86-1541-4857-2650

December 1, 2025
Unprompted review
HomeWizard logo

Reply from HomeWizard

Hi, unfortunately delivery is taking longer than expected. Have you contacted our support team via the website? They can check the status for you. Of course, we hope you have received your order by now 💚

Rated 4 out of 5 stars

We had some problems with the socket.

We had some problems with the socket.

It tooks a litlle while to convince the Homewizard employer by chat, its not working anymore, but afterwards she send me a new socket, everything solved.

De 2j warant worked
Thx

December 19, 2025
Unprompted review
HomeWizard logo

Reply from HomeWizard

Hi Terry, thanks for your review! Glad it was resolved 💚

Advertisement
Rated 2 out of 5 stars

P1 splitter is overpriced.

P1 splitter is nice design.
But the price is just way too high for what it is. And then they don’t even give you a usb power supply with it. It just looks like it’s cheap until the bottom but asking a very high price.

December 10, 2025
Unprompted review
HomeWizard logo

Reply from HomeWizard

Dank voor je review! Jammer dat de prijs voor jou niet in balans voelde. De P1 Splitter bevat hoogwaardige elektronica en beveiliging, we begrijpen dat dit niet altijd zichtbaar is en nemen je feedback mee 💚

Rated 1 out of 5 stars

Delivery not executed as promised

Delivery not executed as promised: without preadvice, battery was just dropped at the door without signature. Request to return the battery, but this is not possible as 30 days were just expired. Customer service not flexible at all, as for the delivery the agreed service was not delivered.

October 28, 2025
Unprompted review
HomeWizard logo

Reply from HomeWizard

Hi Tom, that is of course not the intention. If you have already contacted us, we will definitely pass this on to the delivery service 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look