I made the payment three weeks ago, and every time a delivery has been scheduled, it has been cancelled. After I email them, I receive some big apology, only for the exact same thing to happen again... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stephen withholds the payment for months and cheats on his words to deliver that pre-paid machine and the documented service. —Passive aggressive. One email: ten typos, doubled question ma... See more
Absolutely excellent experience! We stayed with Homie for over one year after we moved really quickly into a new place with my partner. New city, furniture, pandemic going on, etc... It was great to... See more
Excellent idea, I love the eco-friendliness. Delivery took less than 24 hours and installation at most 15 minutes. The price came as a total surprise for me when I first saw it while browsing differen... See more
Company replied
Company details
Written by the company
Homie is a young organization offering an innovative model for white goods appliances. Since 2018, we have been delivering good, sustainable washing machines, dryers, dishwashers and refrigerators combined with strong customer service. We deliver your machine and connect it for you and we ensure that you always have a working machine at home.
Contact info
Wagenmakersweg 3, 3449hv, Woerden, Netherlands
- +3157601615
- info@homiegroup.com
- homiepayperuse.com
2.8
Average
219 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Those guys are really nice
Those guys are really nice. They help me install the washing machine and teach me how to use it. Explain all the issues to me slowly and clearly.
October 17, 2017
Unprompted review
Advertisement
Excellent
Excellent service from Homie. Some of the factors that made me choose Homie is the ease of access/communication with the necessary personnel and quick service
October 4, 2017
Unprompted review
We recommend Homie
We are very happy with the service. We were considering buying a low quality washing machine when we came across Homie Pay Per Use and decided to go with Homie because of the benefits listed below.
- they bring the machine and set it up for you
- they speak english (manuals in english are also available)
- great for expats!
- high quality machine with a lot of programs
We definitely recommend Homie.
September 23, 2017
Unprompted review
Great service for little money
They were very fast in answering emails and delivered the washing machine in the same week I first emailed them - and also took my old machine that stopped working. We even got one month of free washing and even after that, the cost is not too high. I also love the sustainable concept behind this project :)
September 22, 2017
Unprompted review
amazing concept ...
amazing concept and great support throughout! would definitely recommend!
September 9, 2017
Unprompted review
Advertisement
Awesome
Great service, straight to the point. Cost efficiënt. I have no complaints!
September 4, 2017
Unprompted review
Great concept, great service, great washing
I really like the concept. Not having to purchase a washing machine is great value for me. I now have a high quality machine, without the hassle of buying one and having to take it with me when I move. When something doesn't workI have direct contact with Homie.
They do a great job at giving insight in your washing behaviour with monthly reports, which is interesting, though I am often restricted in terms of time or type of washing that I do that I am not sure I change my behaviour a lot. It is good to be aware though, and where I can I try to use more eco-friendly programs. I look forward to having more smart appliances :)
August 7, 2017
Unprompted review
Great product without upfront cost
Great service. Quick delivery of a high quality product. I'm very happy i didn't have to invest in a machine myself, all I do is pay for my actual use and its more eco-friendly as well. Would recommend.
July 27, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.