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Hone Health Reviews 

12,167
•
TrustScore 5 out of 5

4.8

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 5,226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical professionals for being exceptionally thorough, attentive, and genuinely understanding of individual health concerns during consultations. Many individuals emphasize how comfortable they feel discussing personal symptoms, noting that physicians take ample time to listen without rushing. People also highlight the smooth telemedicine process, explaining that booking appointments is remarkably convenient and straightforward. Consumers deeply appreciate receiving clear, detailed explanations regarding their bloodwork and lab results, which helps them make informed health choices. Patients ultimately feel fully supported and confident moving forward with their customized wellness plans thanks to this well-organized service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that physicians are knowledgeable,... See more

Service

Reviewers mention positive feedback about service, noting that doctors are punctual, efficient, and provide... See more

Customer service

Customers had positive experiences with customer service, noting that staff listen carefully and make them... See more

User experience

Reviewers highlight positive aspects of user experience, praising the simple, straightforward, and convenient... See more

Product

Consumers have mixed feelings about the product, with experiences varying greatly among users. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been undergoing testing with my primary doctor since February 2026. After my ablation, I began experiencing symptoms consistent with menopause. Although I was told my levels were “normal,”... See more

Rated 5 out of 5 stars

Dr.Wilson was pleasant- offered appointment times that are very flexible - She listened to me- I felt like she heard me. Before offering suggestions for treatment. She was honest and informative-I’m... See more

Rated 5 out of 5 stars

Dr. Bevins is kind, patient, understanding, and appropriately inquisitive. I felt heard and understood. He explained things in a way I could comprehend and learned more in our first visit about my hea... See more

Rated 5 out of 5 stars

At first I was hesitant about the whole process but after my zoom call with the doctor, I felt more confident in moving forward with everything that my body is lacking at this time in my life.

Company details

  1. #7 of 53 best companies in Online Pharmacy
  2. #5 of 41 best companies in Health Consultant
  3. #3 of 48 best companies in Online Prescription Medication Vendor

Written by the company

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age. Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment. Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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4.8

All reviews

(12,167)

4,817 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Hone employs dishonest bait and switch…

Hone employs dishonest bait and switch practices. You pay $50 (which they make it sound like a good deal for their advertised deal), then they will tell you you have to pay another $155 to get the medicine and the cost of medicine is separate also. My wife just went through this with them. Stay away, there are much better (and cheaper) choices out there.

July 30, 2026
Unprompted review
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Reply from Hone Health

We are unable to locate a patient account or communication history based on the info associated with this review, so we have submitted a request for more information through Trustpilot. If this is a genuine review from a Hone patient, please respond to that request with your contact details and a member of Hone's Care team will be in touch shortly.

Rated 5 out of 5 stars

10/10 recommend

Dr. Illingworth exceeded my expectations. This is my first experience using Hone and I was very impressed with the knowledge and care he provided. He has experience that makes you feel comfortable and confident. Also worth mentioning, I appreciate the way he understood my symptoms and concerns. Aside from lab work, he understood the concerns I had and made it very easy come up with a solution. I will be taking all the recommendations. I’ve already recommended my best friend and would happily recommend to others.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Confident Care

Dr. Mohamed was great. He was very knowledgeable and thorough with his explanation of my labs and symptoms. I felt like he cares and believes in what he does.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Springs

Dr. Springs was just wonderful - she completely understood how I have been feeling and took the time to answer all my questions. She left me feeling greatly relieved that there is light at the end of the tunnel!

July 29, 2026
Unprompted review

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