Hone Health Reviews 

12,171
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical professionals for being exceptionally thorough, attentive, and genuinely understanding of individual health concerns during consultations. Many individuals emphasize how comfortable they feel discussing personal symptoms, noting that physicians take ample time to listen without rushing. People also highlight the smooth telemedicine process, explaining that booking appointments is remarkably convenient and straightforward. Consumers deeply appreciate receiving clear, detailed explanations regarding their bloodwork and lab results, which helps them make informed health choices. Patients ultimately feel fully supported and confident moving forward with their customized wellness plans thanks to this well-organized service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that physicians are knowledgeable,... See more

Service

Reviewers mention positive feedback about service, noting that doctors are punctual, efficient, and provide... See more

Customer service

Customers had positive experiences with customer service, noting that staff listen carefully and make them... See more

User experience

Reviewers highlight positive aspects of user experience, praising the simple, straightforward, and convenient... See more

Product

Consumers have mixed feelings about the product, with experiences varying greatly among users. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been undergoing testing with my primary doctor since February 2026. After my ablation, I began experiencing symptoms consistent with menopause. Although I was told my levels were “normal,”... See more

Rated 5 out of 5 stars

Dr.Wilson was pleasant- offered appointment times that are very flexible - She listened to me- I felt like she heard me. Before offering suggestions for treatment. She was honest and informative-I’m... See more

Rated 5 out of 5 stars

Dr. Bevins is kind, patient, understanding, and appropriately inquisitive. I felt heard and understood. He explained things in a way I could comprehend and learned more in our first visit about my hea... See more

Rated 5 out of 5 stars

At first I was hesitant about the whole process but after my zoom call with the doctor, I felt more confident in moving forward with everything that my body is lacking at this time in my life.


Company details

  1. #7 of 53 best companies in Online Pharmacy
  2. #5 of 41 best companies in Health Consultant
  3. #3 of 48 best companies in Online Prescription Medication Vendor

Written by the company

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age. Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment. Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

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Asks customers to review

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4.8

All reviews

(12,171)

4,820 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Confident Care

Dr. Mohamed was great. He was very knowledgeable and thorough with his explanation of my labs and symptoms. I felt like he cares and believes in what he does.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Springs

Dr. Springs was just wonderful - she completely understood how I have been feeling and took the time to answer all my questions. She left me feeling greatly relieved that there is light at the end of the tunnel!

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Haven’t been to a Dr’s

Haven’t been to a Dr’s. office in while because I hate waiting in awkward lobbies and I don’t always have the time so this option was great for my busy wife and I. Dr. was very informative and helpful

July 29, 2026
Unprompted review
Rated 1 out of 5 stars

Hone health would not let me cancel my…

Hone health would not let me cancel my membership. I tried through the app, I tried through email, I talked to someone over the phone. Nothing helped, they just keep taking $155.00 a month. This has gone on for 8 months now!!! This is infuriating and I now have to change my entire bank just to get it to stop.

June 8, 2026
Unprompted review
Hone Health logo

Reply from Hone Health

Our team has been in touch regarding this review and will continue to help to the best of their ability.

Rated 5 out of 5 stars

First consultation

The Dr. was so easy to talk with and she explained my labs in terms i could understand. She answered all my questions and I feel good about the plan going forward.

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

They randomly charge clients improperly

They randomly charge clients. Dont trust this company.

July 28, 2026
Unprompted review
Hone Health logo

Reply from Hone Health

We are unable to locate a patient account or communication history based on the info associated with this review, so we have submitted a request for more information through Trustpilot. If this is a genuine review from a Hone patient, please respond to that request with your contact details and a member of Hone's Care team will be in touch shortly.

Rated 5 out of 5 stars

Great!

He’s very friendly. On time and listens. He took the time to do a little research about an issue and called me back quickly.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Dr. Casey Page

Dr. Casey Page was extremely knowledgeable and answered any questions and concerns I had. I hope to have him again in the future.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Dr. Knight

Dr. Knight is excellent. Listens and will explain any of my questions so I can understand. Trust is important when it comes to health care and Dr. Knight has my complete trust that she wants the best for me.

July 27, 2026
Unprompted review

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