Honeybalm Australia Reviews 395

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers are really happy with the product itself, often describing it as amazing, high-quality, and effective in making lips soft and hydrated. Many appreciate the variety of flavors and the cute, practical packaging, especially the applicator. The user experience on the website is also frequently praised for being easy to navigate. However, some people were dissatisfied with the ordering and delivery process. Issues included long shipping times, orders arriving after expected dates, and some instances of incorrect or missing items. A few other people also had concerns regarding the product's origin, as it was shipped from overseas despite being perceived as Australian, and some even reported a strong chemical smell and waxy texture in the product.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the lip balms for their... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the products,... See more

Order

Users describe ambiguous interactions with order. While some customers praise the easy and straightforward... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise quick delivery, even close to... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the website as cute, easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very cute presentation. Using them as Xmas gifts so will be a great addition to a gift or as a stocking filler. Bought during Black Friday sales so more cost effective, otherwise a little on the expen... See more

Company replied

Rated 3 out of 5 stars

Firstly the product itself is absolutely amazing!! I’d give 5 stars for the product. Unfortunately the product isn’t Australian it actually shipped from the USA which is a little misleading and postag... See more

Company replied

Rated 3 out of 5 stars

I'm a little disappointed that firstly I got charged a foreign fee, even though it was a small amount it should of been added to the price at checkout and secondly the lip balms are a little smaller t... See more

Company replied

Rated 5 out of 5 stars

Been using honey balm for a few days now. I purchased several flavours and I opened the coconut one. It is totally delicious. Makes lips soft and hydrated with an amazing smell but not overpowering.Ex... See more

Company replied


Company details

Written by the company

The solution for dry lips. 💋✨ 100% cruelty-free and made with honey, beeswax, and propolis. Discover the natural magic of Honeybalm. #BeeYou 💛


Contact info

3.7

Average

TrustScore 3.5 out of 5

395 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Shipping is SO SLOW !!!!!

I'm a return purchaser and love the product, but the shipping takes forever. Whilst the product is Australian, it's not made here and the shipping time is ridiculous. I ordered mine over two weeks ago and still hasn't arrived but I keep getting emails saying it's 'coming soon' which lets down the whole experience.

April 15, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Sammy,

We’re sorry to hear about the delay and understand how frustrating that can be, especially as a returning customer. We’re continuously working on improving and speeding up our shipping times, and we really appreciate your patience and feedback.

Best regards,
Maricel - Honeybalm 🐝

Rated 5 out of 5 stars

Really Cute Website!

The Honeybalm Website is sooooo cute and easy to navigate!

April 9, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Isabel,

We’re so glad you find the website cute and easy to navigate. Thank you for your kind feedback and support.

Best regards,
Maricel - Honeybalm 🐝

Rated 5 out of 5 stars

Hi! Honeybalm is marvellous!

Hi! All,
I bought Honeybalm specially for my daughter Sally, whom has allergies.
Sally needs to be very careful.
Honeybalm is marvellous for her to use.
I'm happy that Sally is happy!

April 1, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Thomas,

We’re so pleased to hear that Honeybalm has been a safe and positive choice for your daughter and that it’s bringing her comfort. It’s wonderful to know she’s happy using it.

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Great deals

Great deals
Quick shipping
Great experience
Great product

March 28, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Amanda,

It’s great to know that your experience with Honeybalm—from the delivery to the product itself—has been positive. We truly appreciate your feedback and your support.

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Such beautiful little pots

Such beautiful little pots containing smooth and refreshing lip balm. A joy to wear. Stunning flavours with the cutest little applicators. Thank you for bringing these special pots into our lives. We love them.

March 11, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi there,

Thank you for your lovely feedback! 💛 We’re so happy to hear that Honeybalm has brought a little extra joy to your daily routine.

Warm regards,
Maricel – Honeybalm🐝

Rated 5 out of 5 stars

Absolutely love my honey balm …

Absolutely love my honey balm …
I bought so many and I’ll be purchasing more for sure

March 18, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Tammy,

Thank you for sharing your feedback! 💛 We’re delighted to hear that Honeybalm has become a favorite for you, and we look forward to keeping your collection going!

Warm regards,
Maricel – Honeybalm🐝

Rated 5 out of 5 stars

I LOVE IT SO MUCH ITS SO AMAZING it…

I LOVE IT SO MUCH ITS SO AMAZING it hydrates my lips and make them feel soft and smooth.💅🏻💅🏻💄💄❤️❤️❤️❤️❤️❤️🥳🥳

January 16, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Mya,

We’re so happy to hear you’re enjoying your Honeybalm and that it’s keeping your lips soft and hydrated.

Thank you for sharing your feedback with us—we truly appreciate it!

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Great customer service

Their customer service is extremely fast and responds within a couple hours! They'll fix your problems so quick and their products are so high quality!

March 10, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Dora,

We’re delighted to hear that you had a positive experience with our customer support and that you’re happy with the quality of our Honeybalm products.

Thank you for taking the time to share your feedback with us.

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

The experience was great and very…

The experience was great and very helpful. I love honeybalm lip balms.

March 3, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Neve,

Thank you so much for your kind feedback! We’re thrilled to hear that your experience was great and that you love the Honeybalm lip balms.

We truly appreciate you sharing your thoughts with us.

Best regards,
Maricel - Honeybalm🐝

Rated 4 out of 5 stars

Would of given this five stars but the…

Would of given this five stars but the spf lip balms have a strange chemical taste. Which for me is unbearable. Luckily I bought some that don’t have spf.
The formula overall is amazing and I love the product. Just buy the non spf.

March 2, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Lisa,

Thank you for sharing your feedback! We’re glad to hear that you love the Honeybalm formula overall and that the non-SPF flavors are working well for you. We appreciate you letting us know about your experience with the SPF versions—it helps us understand our customers better.

Thank you again for taking the time to share your thoughts.

Best regards,
Maricel - Honeybalm🐝

Rated 3 out of 5 stars

Lip scrub gave me allergic reaction..

First time ordering the spf lip balm wasn't a problem on my lips so I decided to order the lip care one, tried the lip scrub and I broke out on my lips after using it unfortunately cannot use now, its a shame as someone who gets allergies and get allergic reactions to things I thought this would of been a bit more natural.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

This is my favourite

This is my favourite

February 11, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Paige,

We’re so happy to hear that Honeybalm is your favourite! 💛 Thank you for sharing your support.

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Love the balms and they make great…

Love the balms and they make great gifts.

December 25, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Emily,

We’re so happy to hear that your Honeybalms have been such a hit! 💛 It’s wonderful that they’ve made lovely gifts.

We’re delighted to have you as part of the Honeybalm family!

Best regards,
Maricel 🐝
Honeybalm

Rated 5 out of 5 stars

Verry cute

Verry cute, different and verry good quality product verry happy with my purchases

December 15, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Jordan,

We’re thrilled to hear that you’re enjoying the Honeybalm! It’s wonderful that the quality and unique design have made such a positive impression.

We truly appreciate your support.

Best regards,
Maricel - Honeybalm 🐝

Rated 5 out of 5 stars

My lips feel amazing and it's non greasy

The site was so easy to use, the flavours are amazing and my lips feel great. They are so cute.

January 21, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Kath,

Thank you for your feedback! We’re delighted that Honeybalm has added a little extra care and enjoyment to your day. 💛

Best regards,
Maricel 🐝
Honeybalm

Rated 5 out of 5 stars

Love at first swipe

You can feel the quality instantly. Luxe, nourishing, and the scents are irresistible. I am now collecting them all - and gifting them to every girlfriend I have!

December 27, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Jade,

Thank you for your lovely feedback! We’re thrilled that Honeybalm has brought a little indulgence to your routine and that you’re spreading the joy to others. 💛

Best regards,
Maricel 🐝
Honeybalm

Rated 5 out of 5 stars

Website Love It!!

The website was easy to manoeuvre, and there was a great variety of flavours to choose from. The little pots are just so cute, with the applicator stick in the lid so you don’t have to use your finger. The pots were bigger than I expected—great size and very good value for money.
The lip balm glides on smoothly and moisturises my lips perfectly. I ordered four flavours and received one for free. I ordered pineapple SPF 25, coconut, strawberry, and cinnamon. The cinnamon gives a slight tingling sensation when applied and has a natural brown tint. I love them all, but my favourite is definitely coconut.
Thank you for a great product.

December 30, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Wilma,

We’re so happy to hear you’re loving Honeybalm! It’s wonderful that you enjoy the flavors, the handy applicator, and how perfectly it moisturizes your lips. 💛

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

I like all the different smells and…

I like all the different smells and different flavours

January 5, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Kiara,

Thank you for your feedback! We’re glad to hear you’re enjoying the variety of scents and flavors in the Honeybalm. Your support means a lot to us!

Best regards,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

Best Lip Balm

I got gifted the honey SPF lip balm for Christmas and am absolutely obsessed with it since receiving it. I love putting it on before my morning walks because it helps my lips stay hydrated for the whole day and prevents them from being burnt.

January 10, 2026
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Emma,

We’re thrilled to hear how much you’re enjoying the Honey SPF Lipbalm! It’s wonderful to know it’s helping keep your lips protected and comfortable throughout the day. Thank you for taking the time to share your experience.

Warmly,
Maricel – Honeybalm 🐝

Rated 5 out of 5 stars

The cutest lip balms I’ve ever had

The cutest lip balms I’ve ever had. I got the trio for Christmas, they smell amazing, give a subtle tint to the lips, and I’m super happy with them. Highly recommend!

December 17, 2025
Unprompted review
Honeybalm Australia logo

Reply from Honeybalm Australia

Hi Natalia,

We’re so happy to hear you’re enjoying the Honeybalm trio! It’s wonderful that they’ve been a fun and uplifting addition to your routine. Thank you for taking the time to share your thoughts—it means a lot to us!

Warmly,
Maricel – Honeybalm 🐝

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look