Honeybalmsweden Reviews 147

Good stuff dont need others

I love how effective the balms are. Love the vanilla and coconut smell. But I didn’t like the honey smell, I thought it was gonna be more sweet. Overall very happy and I will probably order some more.

Worst customer service. Waited over 6 weeks for product...all 10 products were all Christmas gifts. Nothing, no email except one day I get an email....they cant find my order. Asked for a refund because I paid for product I didn't recieve ( that is theft). Customer service only refunded me $20 of a $50 order. No product, no refund, no sorry lets make this better. Now I have a new problem in trying to get my money back. This company is criminal

Can’t speak of the actual product since it hasn’t arrived after waiting almost a month now. What really make me give a 1-star is that they mask themselves as a EU company even having a .se webpage. Nowhere is it mentioned that they would be based somewhere else. Really bad way of doing business. I should have checked the reviews before ordering this as a Christmas present. Well let’s see when it arrives if it’s like some mention made in china.

My gf ordered from honeybalm and like how many people say here they delayed shipping and provided incomplete tracking information. We told them to cancel the order since it wouldn't be on time and we wouldn't be at our college dorm for break. They ignored this and sent it anyway. now the package is gone and we have lost 30 dollars. They have awful customer service; constant neglect of our complaints and emails. Also the product ships from china which is misleading false advertising. We are trying to get a refund but our hopes are low since they don't respond. overall, one star is one too many I give it a -10 stars.

Placed my order on December 4th, received a couple updates and they went silent on December 11th. Since these were meant as stocking stuffers for Christmas, I have sent 3 emails asking where my order is and will I get it by Christmas..nothing! It’s Christmas Eve, nothing. They went totally silent. If I ever receive I will be returning, if not received, I will demand a refund.

One star is one to many but it gets me to write a review. I ordered the black Friday Christmas pack (39.95)and I have yet to receive it and that was on November 20. I’ve left three emails already and nobody has responded to me. First and last time.

Honeybalm took my money on October 29, 2025. Today is November 20, 2025. They just sent a message that my order was being returned to their company. Why? Who knows. No explanation, just too bad, no order for you. What a pathetic incompetent company. They never even sent a tracking number for the order. INCOMPETENCE! I would never recommend this company. I've asked for my money back. This should be interesting. I have NEVER had a problem with orders and deliveries. If they do not return my money immediately, I will take action against this company. NEVER ORDER FROM HONEYBALM. NEVER!!!!

Really good lipbalm and tasty too.

I love this lipbalm! Good for dry lips and the packaging is so pretty with the little applicators🙂

Very happy with product and shipping time

This helped me quit my constant need to put on lipgloss or other lip products. Since I started using Honeybalm I find myself going a whole day without the urge to put something on my lips due to dryness. So thank you!

Really cute packages, and fast delivery. I ordered 5 different lipbalm. And 4 out of 5 was amazing. Specially loved the pumpkin spice lipbalm.
The vanilla is a close second.
Do wish it contained less plastic or could be reused in some way.

Quite nice lipbalm, also tinted.

However transport is awful.

Ordered 3-pack. Got 2 packed in a bubble wrap, aadress taped with 2 loose tape on it. No box as they show on a homepage, no proper packaging.

Asked where is 3rd. Got info it was sent out. Now long time later checked the status through some site (since it can’t be followed normally), it shows delivered. Have not gotten it.

In conclusion. Problem solving zero and even when it is in Sweden, do not put big hopes on it to receive it. Not ordering again.

Company pretends to be EU based but the products, which took 4 weeks to arrive, came directly from China and clearly say "Made in China". This is not indicated ANYWHERE on the website. This makes a joke of their website claiming to care about locally sourced ingredients etc. Customers who want control over quality, workers' rights, environmental impact etc. should steer clear. I emailed to complain and got an excuse back about why they manufacture in and ship directly from China - an excuse that I am not interested in, because the information should have been clear on the website. False advertising. Have complained to Klarna and had the payment halted.

Great service

All of my products smells really yummy and are very hydrating

Did not deliver in time, not even close, slow response from support, not willing to take their responsibility!
As they never came back to me regarding a return, I opened the package and I can tell thee are not a chance in the world that the product is even close to be eco friendly, without hazardous material or whatever the company claimed it to be. Swollen lips, tickling and irritating sensation on toungue and in the nose.

Stay away from this products!!!

Pure crap! My lips became worse after putting on this for a few days. I’ve mailed customer service for my complain. I guess I have to pay either way. But nerver again.