We love the couch and the professionalism and courtesy of the guys who delivered and assembled it. Very friendly and competent. Recommended for sure
Company replied
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We love the couch and the professionalism and courtesy of the guys who delivered and assembled it. Very friendly and competent. Recommended for sure
Company replied
I am satisfied with the quality I’d the products I bought. Services during delivery were as well at professional level. The delivery company and staff were friendly and careful during the installatio... See more
Company replied
Rabia, the sales consultant who helped us with our purchase was very sweet and kind. She provided us with all the answers we needed while having a kind and familiar approach, which made us feel confi... See more
I'm highly recoomend this compay , out furniture are perfect with high quality fabric . They delivred on time with a profesional teams
Company replied
Welkom bij Hoogenboezem Meubelen, een echt familiebedrijf met een geschiedenis van meer dan 100 jaar. Wij zijn gepassioneerd door interieur en streven naar kwaliteit en uitstekende service. Met ons hoofdkantoor en distributiecentrum gevestigd in Schelluinen en negen prachtige woonwinkels verspreid over Zuid-Holland en Noord-Brabant, zijn wij dé bestemming voor liefhebbers van interieur in de regio. Bij Hoogenboezem Meubelen hebben we een eenvoudige filosofie: liefde voor interieur en tevreden klanten. Elke week voegen we nieuwe producten toe aan ons uitgebreide meubelassortiment. Op onze website vind je een schat aan informatie en inspiratie, maar het leukste is natuurlijk om onze winkels te bezoeken. Daar kunnen onze deskundige medewerkers je voorzien van persoonlijk advies en uitstekende service. We begrijpen dat je huis de belangrijkste plek is, waar geweldige verhalen worden verteld over jezelf en de mensen van wie je houdt. Bij Hoogenboezem Meubelen streven we ernaar om ervoor te zorgen dat je je écht thuis voelt. In onze winkels bieden wij een breed assortiment woonkamermeubels die je naar eigen smaak kunt samenstellen. Of je nu houdt van landelijk, eigentijds, modern, design, vintage, industrial of natuurlijke stijlen, bij ons vind je altijd wat je zoekt. Ons sterke merken zoals INHOUSE, Henders & Hazel, Profijt Meubel en XOOON en Baenks belichamen de laatste trends en bieden kwaliteit en stijl. Wij kijken ernaar uit je te verwelkomen in onze winkels en je te helpen bij het creëren van jouw droominterieur.
Netherlands
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We love the couch and the professionalism and courtesy of the guys who delivered and assembled it.
Very friendly and competent.
Recommended for sure

Reply from Hoogenboezem Meubelen
I am satisfied with the quality I’d the products I bought. Services during delivery were as well at professional level. The delivery company and staff were friendly and careful during the installation of my furniture. I would buy some other thing from the same business and I would recommend it.

Reply from Hoogenboezem Meubelen
I'm highly recoomend this compay , out furniture are perfect with high quality fabric . They delivred on time with a profesional teams

Reply from Hoogenboezem Meubelen
Initially communication was not so good that they didn't send the correct missing part but later they followed up and fixed it

Reply from Hoogenboezem Meubelen
Very nice furniture at a fair/reasonable price. My only concern is that the delivery time takes too long to get my furniture at home.

Reply from Hoogenboezem Meubelen
I am happy with the purchased dining table and chairs, but completely unsatisfied with the sofa which is really low quality and unacceptable. I have claimed in this regards and awaiting your action.

Reply from Hoogenboezem Meubelen
Super nice quality. Very happy about the delivery also. It was delivered way more faster than expected.

Reply from Hoogenboezem Meubelen
Missed the first delivery and grateful for the quick reschedule. On delivery day, there was sufficient advance notification and the delivery guys were extremely helpful with already planning the next delivery and identifying possible issues with stairs etc. I now feel more confident about the next delivery going right without any surprises. Well done and thanks !

Reply from Hoogenboezem Meubelen

Reply from Hoogenboezem Meubelen
Very positive experience with Hoogenboezem / Profijt. Wide range of furniture designs at good prices. Really nice people: honest friendly adaptive. Timely delivery and support. Highly recommended...

Reply from Hoogenboezem Meubelen
Delivery planning and execution was smooth . Ordering is significantly manual . There we omissions which were fixed next day when they called . And then the big mistake of committing a product that was sold already !

Reply from Hoogenboezem Meubelen
3 years ago I bought a large corner sofa from them which I am still enjoying. Unfortunately some of the support legs were not installed or missing, which we noticed too - fault of the delivery/installation people. Now we just moved to a new house and wanted to fix this problem because the sofa was not so stable with missing legs. Therefore I contacted the customer service via email including my order number and original invoice, described the problem and explained that would be nice to have extra legs if possible. The customer support were really helpful and they ordered 3 legs from the manufacturer (at no extra cost). Today I received the support legs for my sofa and the installation guy was very friendly.
Problem resolved.
Thank you

Reply from Hoogenboezem Meubelen
I ordered a custom-made sofa and a ready-made TV stand from this store. While I understand that custom items can’t be canceled, the TV stand was a stock item, not customized at all.
When I tried to cancel the TV stand before it was delivered, I was told I’d be charged a 30% cancellation fee (around €218). I find this fee to be completely unreasonable for an off-the-shelf item that hadn’t even left the warehouse.
Customer service was unhelpful and inflexible. I ended up keeping the order only because the cancellation conditions were so unfair. I’m not happy with the experience and wouldn’t recommend the store based on their policies and the way they treat customers.

Reply from Hoogenboezem Meubelen
Very friendly and helping, I bought 4 chairs, the product quality is good, however the guarantee for it was expensive to get.
We were very happy with Rabia (I hope that's the correct spelling). She was very kind, friendly, and patient. Thank you for everything!!
Customer service at the store was very good. Items delivered on time, no major issues.
The service agent was excellent with advising us and providing options and a solution.
Rabia, the sales consultant who helped us with our purchase was very sweet and kind. She provided us with all the answers we needed while having a kind and familiar approach, which made us feel confident in our choice.
We love the couch we chose, and we are definitely looking forward to having it in our new home very soon!
We ordered 6 chairs in the Den Haag shop. Reasonable price, quality and delivery time. The order was delivered even earlier than we expected. Thank you
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