Hoogenboezem Meubelen Reviews 1,761

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We love the couch and the professionalism and courtesy of the guys who delivered and assembled it. Very friendly and competent. Recommended for sure

Company replied

Rated 5 out of 5 stars

I am satisfied with the quality I’d the products I bought. Services during delivery were as well at professional level. The delivery company and staff were friendly and careful during the installatio... See more

Company replied

Rated 5 out of 5 stars

Rabia, the sales consultant who helped us with our purchase was very sweet and kind. She provided us with all the answers we needed while having a kind and familiar approach, which made us feel confi... See more

Rated 5 out of 5 stars

I'm highly recoomend this compay , out furniture are perfect with high quality fabric . They delivred on time with a profesional teams

Company replied

Company details

  1. Furniture Store

Written by the company

Welkom bij Hoogenboezem Meubelen, een echt familiebedrijf met een geschiedenis van meer dan 100 jaar. Wij zijn gepassioneerd door interieur en streven naar kwaliteit en uitstekende service. Met ons hoofdkantoor en distributiecentrum gevestigd in Schelluinen en negen prachtige woonwinkels verspreid over Zuid-Holland en Noord-Brabant, zijn wij dé bestemming voor liefhebbers van interieur in de regio. Bij Hoogenboezem Meubelen hebben we een eenvoudige filosofie: liefde voor interieur en tevreden klanten. Elke week voegen we nieuwe producten toe aan ons uitgebreide meubelassortiment. Op onze website vind je een schat aan informatie en inspiratie, maar het leukste is natuurlijk om onze winkels te bezoeken. Daar kunnen onze deskundige medewerkers je voorzien van persoonlijk advies en uitstekende service. We begrijpen dat je huis de belangrijkste plek is, waar geweldige verhalen worden verteld over jezelf en de mensen van wie je houdt. Bij Hoogenboezem Meubelen streven we ernaar om ervoor te zorgen dat je je écht thuis voelt. In onze winkels bieden wij een breed assortiment woonkamermeubels die je naar eigen smaak kunt samenstellen. Of je nu houdt van landelijk, eigentijds, modern, design, vintage, industrial of natuurlijke stijlen, bij ons vind je altijd wat je zoekt. Ons sterke merken zoals INHOUSE, Henders & Hazel, Profijt Meubel en XOOON en Baenks belichamen de laatste trends en bieden kwaliteit en stijl. Wij kijken ernaar uit je te verwelkomen in onze winkels en je te helpen bij het creëren van jouw droominterieur.


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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

We love the couch and the…

We love the couch and the professionalism and courtesy of the guys who delivered and assembled it.
Very friendly and competent.
Recommended for sure

April 17, 2026
Unprompted review
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear Sir/Madam,

Thank you for taking the time to write this review, how wonderful to hear that you are so happy with the couch and the delivery team’s professionalism. I will gladly pass on your kind words to them. Wishing you lots of enjoyment with your new couch!

Kind regards,
Doris
Webcare Manager
Hoogenboezem Meubelen

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Rated 5 out of 5 stars

I am satisfied with the quality of services

I am satisfied with the quality I’d the products I bought. Services during delivery were as well at professional level. The delivery company and staff were friendly and careful during the installation of my furniture. I would buy some other thing from the same business and I would recommend it.

February 20, 2026
Unprompted review
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear sir/madam,

Thank you for your review. How wonderful to hear that you are satisfied with the quality of the products and our service. It is great to know that the delivery team was friendly and careful during the installation, I will gladly share your kind words with them. Wishing you lots of enjoyment with your furniture and we would be happy to welcome you again in the future!

Kind regards,
Doris
Webcare Manager
Hoogenboezem Meubelen

Rated 5 out of 5 stars

I'm highly recoomend this compay

I'm highly recoomend this compay , out furniture are perfect with high quality fabric . They delivred on time with a profesional teams

February 27, 2026
Unprompted review
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear Madam/Sir,

Thank you for your review. How lovely to read that you are satisfied with the quality of the furniture and the fabric, that truly means a lot to us. It is also wonderful to hear that the delivery went smoothly and on time, I will gladly share your compliment with the team. Wishing you lots of enjoyment with your new furniture!

Kind regards,
Doris
Webcare Manager
Hoogenboezem Meubelen

Rated 5 out of 5 stars

Initially communication was not so good…

Initially communication was not so good that they didn't send the correct missing part but later they followed up and fixed it

December 20, 2025
Unprompted review
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Reply from Hoogenboezem Meubelen

Dear Sir/Madam,

Thank you for taking the time to write this review. It is good to read that everything was followed up properly in the end and resolved, that kind of care matters to us, I wish you lots of enjoyment with your furniture now that everything is complete.

Kind regards,
Doris
Webcare Manager
Hoogenboezem Meubelen

Rated 4 out of 5 stars

Very nice furniture at a reasonable price

Very nice furniture at a fair/reasonable price. My only concern is that the delivery time takes too long to get my furniture at home.

November 14, 2025
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear sir/madam,

Thank you for your review. Great to hear you're happy with the furniture and the price. We hope you're now enjoying your new piece at home.

Kind regards,
Doris
Webcare Manager
Hoogenboezem Meubelen

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Rated 3 out of 5 stars

I am not happy with the purchased dining…

I am happy with the purchased dining table and chairs, but completely unsatisfied with the sofa which is really low quality and unacceptable. I have claimed in this regards and awaiting your action.

October 29, 2025
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear Hassan Fattahi,

Thank you for sharing your feedback. We’re very sorry to hear that the sofa did not meet your expectations. We understand how disappointing that must be.

Our customer service team has already picked up your claim, and we trust that it will be resolved to your complete satisfaction. If there is anything more you would like to share in the meantime, please don’t hesitate to let us know.

Kind regards,
Doris
Webcare Manager
Hoogenboezem Meubelen

Rated 5 out of 5 stars

Super nice quality

Super nice quality. Very happy about the delivery also. It was delivered way more faster than expected.

October 23, 2025
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear Alex,

Thank you for your kind review, great to hear you're so happy with both the quality and the fast delivery. Enjoy your beautiful new furniture!

Kind regards,
Doris
Webcare Manager
Hoogenboezem Meubelen

Rated 5 out of 5 stars

Missed the first delivery and grateful…

Missed the first delivery and grateful for the quick reschedule. On delivery day, there was sufficient advance notification and the delivery guys were extremely helpful with already planning the next delivery and identifying possible issues with stairs etc. I now feel more confident about the next delivery going right without any surprises. Well done and thanks !

September 26, 2025
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear sir/madam,

Thank you for your review. Great to hear the rescheduling went smoothly and that our delivery team was so helpful and proactive. Enjoy your new furniture!

Met vriendelijke groet,
Doris
Webcare Manager
Hoogenboezem Meubelen

Rated 4 out of 5 stars

Highly recommended

Good advise. Nice showroom. Professional delivery.

September 18, 2025
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear Marcel,

Thank you for your review. Great to hear you appreciated the advice and professional delivery. Enjoy your new furniture!

Kind regards,
Doris
Webcare Manager
Hoogenboezem Meubelen

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Rated 5 out of 5 stars

Good price

Good price, satisfactory product

September 5, 2025
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Reply from Hoogenboezem Meubelen

Beste meneer/mevrouw Chang,

Dankjewel voor je review, fijn dat je tevreden bent met de prijs en het product. Geniet ervan!

Met vriendelijke groet,
Doris
Webcare Manager
Hoogenboezem Meubelen

Rated 5 out of 5 stars

Very positive experience…highly recommended

Very positive experience with Hoogenboezem / Profijt. Wide range of furniture designs at good prices. Really nice people: honest friendly adaptive. Timely delivery and support. Highly recommended...

August 29, 2025
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear Gautam Raut,

Thank you for sharing your experience. Great to hear you appreciated both the variety and the friendly, honest service. Enjoy your new furniture!

Kind regards / Met vriendelijke groet,
Doris
Webcare Manager
Hoogenboezem Meubelen

Rated 3 out of 5 stars

Mixed bag /Delivery planning and execution was…

Delivery planning and execution was smooth . Ordering is significantly manual . There we omissions which were fixed next day when they called . And then the big mistake of committing a product that was sold already !

August 1, 2025
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear Mr/Mrs Dhar,

Thank you for your feedback. We're glad to hear that the delivery planning and execution went smoothly. However, we regret that there were some misunderstandings during the ordering process.

We appreciate you bringing this to our attention and will certainly take your input into account to improve our processes.

Kind regards,
Doris
Webcare Manager
Hoogenboezem Meubelen

Rated 5 out of 5 stars

Great customer service for the money you paid

3 years ago I bought a large corner sofa from them which I am still enjoying. Unfortunately some of the support legs were not installed or missing, which we noticed too - fault of the delivery/installation people. Now we just moved to a new house and wanted to fix this problem because the sofa was not so stable with missing legs. Therefore I contacted the customer service via email including my order number and original invoice, described the problem and explained that would be nice to have extra legs if possible. The customer support were really helpful and they ordered 3 legs from the manufacturer (at no extra cost). Today I received the support legs for my sofa and the installation guy was very friendly.

Problem resolved.

Thank you

June 6, 2025
Unprompted review
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear G. Ali,

Thank you for writing your review! So nice to hear you're still enjoying your corner sofa. Great that our customer service could help you out and that the technician resolved everything so smoothly. Wishing you lots of comfort and enjoyment in your new home!

Kind regards,
Doris
Webcare Manager
Hoogenboezem Meubelen

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Rated 1 out of 5 stars

Disappointed with cancellation policy and customer service before delivery for stock item

I ordered a custom-made sofa and a ready-made TV stand from this store. While I understand that custom items can’t be canceled, the TV stand was a stock item, not customized at all.

When I tried to cancel the TV stand before it was delivered, I was told I’d be charged a 30% cancellation fee (around €218). I find this fee to be completely unreasonable for an off-the-shelf item that hadn’t even left the warehouse.

Customer service was unhelpful and inflexible. I ended up keeping the order only because the cancellation conditions were so unfair. I’m not happy with the experience and wouldn’t recommend the store based on their policies and the way they treat customers.

February 16, 2025
Unprompted review
Hoogenboezem Meubelen logo

Reply from Hoogenboezem Meubelen

Dear Mina,

Thank you for your review. We're sorry to hear that you're disappointed with your experience.

We’d like to clarify that the TV stand you ordered is unfortunately not a stock item we keep on hand. It was specially ordered from our supplier based on your purchase, and we were required to accept it once the order was placed. As mentioned at the time of purchase, the item had already been delivered to our warehouse, which means it could no longer be canceled without costs.

We understand your frustration, but we do want to emphasize that this was communicated clearly and transparently during the ordering process. You can also find this information reflected on your purchase receipt.

That said, we truly hope you’ll be happy with your item in the end, and we appreciate your feedback as we’re always working to improve our service.

Kind Regards,

Doris
Webcare Manager
Hoogenboezem Meubelen

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Rated 5 out of 5 stars

Excellent customer service

Rabia, the sales consultant who helped us with our purchase was very sweet and kind. She provided us with all the answers we needed while having a kind and familiar approach, which made us feel confident in our choice.
We love the couch we chose, and we are definitely looking forward to having it in our new home very soon!

July 9, 2023
Unprompted review
Rated 5 out of 5 stars

Positive experience

We ordered 6 chairs in the Den Haag shop. Reasonable price, quality and delivery time. The order was delivered even earlier than we expected. Thank you

May 24, 2023
Unprompted review

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