Hoorain Designer Wear Reviews 27

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered my nikkah clothes from here and they turned out beautiful!, even better than I had expected and it fit perfectly to the measurements I had given. I would definitely think to order again fro... See more

Rated 5 out of 5 stars

I have been ordering from Hoorain designer wear for the past three years and they have NEVER disappointed me!! The quality of the outfits and the fitting is always impeccable. The communication and ke... See more

Rated 1 out of 5 stars

I have just received a dress which I ordered with this company after paying small fortune I was looking forward to receiving it as there was family wedding coming up. I have never felt sick to my stom... See more

Rated 5 out of 5 stars

Amazing quality highly recommended perfection is the word well stitched always happy that’s why I always just buy from Hoorainuk what u see u get 100 percent better.

Company details

  1. Women's Clothing Store
  2. Clothes and Fabric Manufacturer

Written by the company

Hoorain established in year 2000 as a manufacturing Unit of Pakistani original (not replicas) designer wear that are “modern yet modest”. We are very proud to provide years of great customer services, premium quality products and style which provides an elegant taste of creatively designed ladies wear with a range of vibrant colors, patterns, embroidery styles, and textures. Our online retail Store is here to provide an excellent shopping experience to our designer wear lovers who are supper mad about Pakistani Fashion at affordable price and their high-end premium quality. And we will strive hard to satisfy the designer instincts of our customers with our substantial collections which will allow them to buy anything for any occasion.


Contact info

3.7

Average

TrustScore 3.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered my nikkah clothes from here…

I ordered my nikkah clothes from here and they turned out beautiful!, even better than I had expected and it fit perfectly to the measurements I had given.
I would definitely think to order again from here.

March 16, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing service

I have been ordering from Hoorain designer wear for the past three years and they have NEVER disappointed me!! The quality of the outfits and the fitting is always impeccable. The communication and keeping me updated about my order leaves me relaxed that i have left it in good hands.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Very cheap materials, do not buy,

Oh my Lord, where do I start from, their prices do not go with the material, the fabrics are so cheap and thin and it’s not even worth close to what they are selling it for, I would not recommend it at all, what you see on their website it’s not what you are going to get.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Do not recommend to anyone

I have just received a dress which I ordered with this company after paying small fortune I was looking forward to receiving it as there was family wedding coming up. I have never felt sick to my stomach after seeing the quality ! It looks like it’s from charity shop ! I would not recommend this company to my my worst enemy even they deserve to look good

September 30, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

Excellent range of clothes

I initially ordered a kaftan but there were some stock issues so I ended up ordering a beautiful lengha. It arrived in very good time and they refunded me quickly (my original order was more). Very good communication too. I am happy with the service and will most likely return.

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

I wanted to order from this website…

I wanted to order from this website when I saw they had the item in stock, but I have noticed how seriously OVERPRICED their items are compared to other sites. For example if the unstitched outfit is £25, they then charge about £80 to have it stitched and then they charge extra for the slip and scarf! Definitely a rip off, no wonder they had the item in stock! Complete profiteering. Sorry guys.

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

Wow what a completely absurd response

Wow what a completely absurd response. How has an order placed in 2022 got anything to do with my recent purchase?

I have have proof of emails sent by your company and have received no emails stating any return address or resolution.
Furthermore due to your company's breach under GDPR of my personal information your past response has been removed. This states it all unprofessional in every sense. If a company has no understanding of GDPR then customers should be aware that their personal details are not safe.

My bank has been phenomenal and has already resolved my issue in a professional and swift manner.

I have certainly learnt that your company not only failed on promised goods but also was in breach of my confidential information.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellence Speaks another time

Excellence Speaks another time. Order wedding outfits. All are stunning and beautiful made. Just got little issue with full sleeve slip for one dress. And that's also sorted by them. Very helpful people. Highly recommended

April 17, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had the BEST experience with Hoorain…

I had the BEST experience with Hoorain Designer Wear. It was my first time ordering formal wear online so it was pretty scary I didnt know what to expect but Hoorain Designer Wear went out of their way to make sure this was the best experience for me. Their team is extremely professional, trust worthy and will patiently listen to all your demands and try to meet them at their best. I needed 10 dresses for a wedding and living abroad it is a struggle to find formal wedding wear but Hoorain Designers literally gave me the best. The dresses are even more beautiful than the pictures. I got my dresses made in customized size and even my family was surprised at how perfectly and professionally it was stitched.

I would recommend staying in touch on watsapp and they will be there with you throughout.

Out of 10, one of my dresses was stitched a but big but they even said they would take it back and give a refund & to let them know of another dress in exchange.

I would rate my experience a 10/10. Will for sure be purchasing from them again.

September 30, 2024
Unprompted review
Rated 1 out of 5 stars

This was my first time ordering from…

This was my first time ordering from this company, and it’s been a frustrating experience. I placed the order on September 5th and didn’t receive any notice until October 1st, when I was informed the item was discontinued. The communication and customer service have been poor; it’s now been over four weeks and I still haven’t received a refund. The shipping would take forever, and I’ll never order from them again. I’ll stick to other UK-based businesses such as that offer the same branded clothing at lower affordable prices. I wish they had been upfront about running out of stock, as I needed the item for a wedding. Don’t waste your time with this overpriced shop—I’m still waiting for my full refund!
In response to your comments
Refund exact date 9th Oct this review was written before the refund and is 100% honest review based on facts not opinion. Even though you reported this review to be removed I have evidence of communication.

September 5, 2024
Unprompted review
Hoorain Designer Wear logo

Reply from Hoorain Designer Wear

Dear Farzana, thank you for placing your trust in us by ordering from our store. Unfortunately, the dress you selected was not available and despite our best efforts, we were unable to locate one for you. We promptly informed you of this situation and provided you with the option to either exchange the product or receive a full refund. We understand that you may have been frustrated during our communication and that there was the use of Harsh language from your side but we been very polite with you, as evidenced in our chat history. It is important to remember that there is a human on the other side of the conversation.

We made sure to respond to each of your messages and are surprised by your claim of poor customer service. We take pride in offering exceptional service to our customers, and we believe that our efforts stand out among UK retailers. You received your full refund quite some time ago. Fear Allah and refrain from spreading false information. Thank you.

Rated 5 out of 5 stars

I ordered a dress from Hoorain Designer…

I ordered a dress from Hoorain Designer Wear.. it came on time and was absoloutley stunning just like the pictures.. i highly reccomend anyone to order their outfits from this company, they are very attentive if you message them with any queries. I will certainly be ordering again.. a very happy customer Thank you!

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I ordered 2 dresses which arrived before the expected delivery date. They were made to a high standard and all my measurements was correct.
The customer services was excellent from start to finish. Highly recommend this website for luxury well made clothing.

April 5, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

To go for desi shopping

My experience with Hoorain.uk was fantastic! The website offered a seamless shopping experience, and the attire was as expected. Good quality, design, and comfort.
Quick shipping and good customer service.
Hoorain.uk is now my preferred choice for Eastern fashion!

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

The ease of accessing desi attire…

The ease of accessing desi attire living in the UK and the authenticity of the clothes topped by the efficiency of the customer care made this experience very enjoyable and i will definitely be doing more shopping from here for my wife and family.

January 5, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

To be honest

To be honest, I am very impressed, excellent customer care and stitching is on spot . I love my dress. Thank you

January 21, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look