hopofurniture.com Reviews 

489
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptionally helpful and knowledgeable staff who provide wonderful assistance, whether visiting physical showrooms or chatting online. People are extremely pleased with the outstanding product craftsmanship and beautiful finishes. Furthermore, buyers frequently emphasize the smooth, prompt delivery process, noting that delivery teams handle heavy furniture with great care, remove all packaging materials, and assemble items professionally. Some reviewers were not happy with occasional delivery delays and scheduling inconveniences that disrupted their plans. Additionally, a few people mentioned receiving damaged items or experiencing frustrating issues with customer support response times after reporting problems.

What people talk about most

Product

People report positive experiences with product, highlighting excellent quality and good craftsmanship.... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently reporting prompt arrivals and smooth... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and robust... See more

Service

Reviewers express high satisfaction and praise the efficient service provided throughout the process.... See more

Staff

Customers had positive experiences with staff, highlighting helpful and friendly interactions throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited the showroom to see what we wanted, the order was placed there and then they were able to hold our delivery until we were ready to receive it. They also followed up regularly unprompted. Th... See more

Rated 5 out of 5 stars

I had seen some (very expensive) bar stools at a big retailer but saw some very similar at hopo on line (we live a long way from the store). Steve was very helpful sending photos and info on what’s ap... See more

Rated 5 out of 5 stars

Every part of the process was great. Ordered a G plan cabinet, drawers, bedside drawers and a nest of tables. Had some advice online and ordered online. I was advised of estimated delivery dates an... See more

Rated 5 out of 5 stars

This company was extremely helpful. I had a chat online with a member of staff with the questions i had. Once making the purchase, delivery arrived in 7 days. The delivery team contacted to advise wha... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Maker
  4. Furniture Manufacturer
  5. Kitchen Furniture Store
  6. Pine Furniture Shop

Written by the company

We make buying furniture stress free and easy .See our great delivery options and you can rely on our 31 year experience to deliver you the best service possible.. With over 3 decades in the furniture industry, we know what it takes to offer products that stand the test of time. Our knowledgeable team is dedicated to providing expert advice and top-notch customer service to help you find the perfect piece for your home. Top Brands, Best Prices We work closely with some of the biggest names in the furniture business, including Kristensen Kristensen,G-Plan,Bentley Designs,Baker Furniture Indus valley to name a few, to bring you the highest quality products at the best possible prices. Our team monitors prices daily to ensure that we offer the most competitive deals, so you can shop with confidence knowing you're getting the best value.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

489 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(489)

148 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We highly recommend this company

Great to find a company that really cares about the customer experience and go the extra mile to help answer questions and give a good experience from start to delivery. We’ve been searching for bedside tables for ages and we finally found the perfect ones. Hopo has a great selection of quality furniture.

October 1, 2025
Advertisement
Rated 5 out of 5 stars

Hopo who? A quick Google will sort that.

We waited until we could find what we were looking for below our budget point. So, with a discount code we managed to purchase a G Plan dining table and chairs at a price we were happy with. Hopo we had never heard of, however a quick a Google search and we were confident. We have/had a couple of holidays booked so the delivery had to be within a certain timeframe. Spoke to Steve and all good. Delivery via a third party which I will review separately. Whenever I spoke to Hopo I was always left feeling I was listened too and things would get done. We would recommend Hopo without hesitation.

September 23, 2025
Advertisement
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Got my coffee table for an amazing price on sale and then delivered the next day! Very happy

September 4, 2025
Rated 5 out of 5 stars

Great dinning chairs

Great dinning chairs, much better than the pictures. Also as I needed these quickly delivered in just 3 days. Steve very helpful, would definitely buy from here again.

August 20, 2025
Rated 5 out of 5 stars

Super company

Delivered with care and on time. Great looking and very comfortable chairs. Would definitely use the company again.

August 15, 2025
Advertisement
Advertisement
Rated 3 out of 5 stars

The bar stools are great but..

The bar stools are great, sadly we recommended counter stools for our kitchen island which when arrived after three weeks were too low. An initial call seemed to indicate a straight exchange was possible. Four weeks and £50 to get new stools delivered plus £20 delivery to us and it's all left a sour taste.Lovely store but hesitant to use again

July 22, 2025
Advertisement
Rated 5 out of 5 stars

I ordered the Gplan Marlow table and…

I ordered the Gplan Marlow table and Darcy chairs.
Perfect delivery. Well informed and on time.
The table and chairs were perfect. Unfortunately, the fixings for the table were missing. I emailed Steve at the address on my order invoice to let him know. I received a reply immediately and was told the fixings would arrive the next day. As promised, the fixings arrived. Can’t fault the company. I received a 5* service and won’t hesitate recommending them to friends and family. Big thank you to Steve. Well done Hopo.

July 15, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look