We have used Horizon for a few years now and we have never had an issue! Or if we have, they have had it sorted and resolved. Kelly Brown became our account manager a few months ago and she's brill... See more
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Was in need of a boom mast at the very last minute of an important job with strict deadlines same day delivery. I contacted Horizon Platforms and explained the emergency to Cavan the Business Developm... See more
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We've been using Horizon Platforms for around a year now and never had any issues, Cavan Atkinson & Megan Person are both amazing, you tell them what you need and when and they make it happen (usually... See more
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Never have any issues using Horizon Platforms with any access equipment needs. The team as super helpful and understanding, and go above an beyond to help with any questions or queries. They make the... See more
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Company details
About Horizon Platforms | Hire | Sales | Training
Written by the company
In our role as a leading powered access rental solutions provider, Horizon Platforms delivers exceptional service so that you can complete your jobs on time and safely, anytime and anywhere across the UK. Be it a hire of a scissor lift or cherry picker, or you're ready to buy that boom lift you've always wanted, Horizon can help. Same day and next day delivery options are available on our core fleet of access platform on a national basis. Need IPAF or PASMA training? We've also got you covered!
About Us
Founded in 2008, Horizon have quickly gained a name for delivering high levels of customer satisfaction through our rapid response to customer needs. Our business was born out of recognition that there is much more to providing platforms for hire than moving pieces of machinery around. Since that very first day, Horizon has prided itself on providing rapid, reliable powered access solutions.
Recently we became an employee owned business, testament to the fact our team's aim is to always delight our customers. So whenever you speak to us, you are talking directly to our co-owners.
Why should consider us for you next hire?
- National Delivery through our own pristine fleet or one of our trusted partners
- Access to over 16,000 platforms, ensuring we'll have the right machine for you
- Same day, next day delivery. On core kit, platforms can be delivered as quickly as 4 hours if needed
- We don't like to brag but we hold ISO 9001, 14001 and 45001, IPAF Rental+ Gold and Safe Contractor. Excellence delivered as standard, always.
- Our Trustpilot score remains Excellent, meaning we dont just talk a good game!
- We can assist with long-term hire or purchases of powered access equipment whatever your needs.
- Our team of expert in-house and partner trainers can get your team through IPAF, PASMA or construction related courses at our training centre in Wakefield or on sites convenient for you nationally.
Have an issue you'd like to discuss?
Horizon will always ensure every customer gets the very best service, but occasionally it can go wrong. If you have an issue you would like to discuss, please use the contact details below to get in touch and we will do our best to put things right.
Contact info
Unit G1, Rosie Road, WF6 1ZB, Normanton, United Kingdom
- 03301345987
- info@horizonplatforms.co.uk
- horizonplatforms.co.uk
4.8
Excellent
738 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ease of contact
Ease of contact, ease of locating trucks. Good communication with follow up paperwork.
September 12, 2024
Reply from Horizon Platforms | Hire | Sales | Training
What a great review to read, Debbie, thanks for taking the time to give your feedback. It's great to see that we are providing a high standard of service that you appreciate and enjoy. Thanks again, Rory Duggan (Managing Director)
Reply from Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to give Horizon a 5-star review, Tommy, it's great to hear we continue to provide you with the high level of service you value and enjoy. Many thanks once again, Rory
Reply from Horizon Platforms | Hire | Sales | Training
Hi Jackie, thanks for taking the time to give Horizon a 5-star review - it's great to hear we are providing you with the service you value and enjoy. All the best, Tom Matthews (Sales & CX Director)
fantastic service
fantastic service, always proffesional and competive on price. highly recommend.
September 19, 2024
Unprompted review
Reply from Horizon Platforms | Hire | Sales | Training
Thanks for your fantastic review, Karl, it's great to hear we are providing you with the outstanding service you appreciate and enjoy. The team will be delighted with your comments. All the best, Tom Matthews (Sales & CX Director)
Customer service is always great and…
Customer service is always great and this makes the hiring process clear. The Team at Horizon make you feel like the business is an extension to our existing business. A+
August 27, 2024
Reply from Horizon Platforms | Hire | Sales | Training
Hi Lee, what a great review to read - I'm really glad we're providing you with the outstanding service you value and enjoy. The team will be delighted with your feedback! Thanks for taking the time to write such a fantastic review, all the best, Tom Matthews (Sales & CX Director)
Reply from Horizon Platforms | Hire | Sales | Training
Hi Steven, following up on my reply to you below, I know your account manager Ema has now spoken to you regarding our breakdown process and how we are contactable for any issues 24 hours a day, 7 days a week. Again, apologies for any inconvenience your initial experience with us may have caused you and we now look forward to supplying your future requirements. All the best, Tom Matthews (Sales & CX Director)
Hi Steven, please accept my apologies for the issues you experienced with your hire from Horizon. All feedback is taken seriously, so please be assured we are looking into this and will come back to you with the findings from our investigation. Again, I am extremely sorry that your experience with us was less than satisfactory. Tom Matthews (Sales & CX Director)
Excellent service
Excellent service, delivered on time very accommodating company to deal with.
August 22, 2024
Reply from Horizon Platforms | Hire | Sales | Training
That's great to hear, Stephen, and thank you for taking to the time to provide some great feedback. I'm delighted we are providing you with the outstanding service you value and enjoy. Thanks again, Tom Matthews (Sales & CX Director)
Machines are always delivered on time
Machines are always delivered on time, and fingers crossed we have not had any breakdowns.
August 19, 2024
Reply from Horizon Platforms | Hire | Sales | Training
Thanks so much for taking the time to give Horizon a 5-star review and I'm glad we're providing you with a great level of service. Thanks again Catherine, Tom Matthews (Sales & CX Director)
Very efficient and pleasent people to…
Very efficient and pleasent people to deal with
August 13, 2024
Reply from Horizon Platforms | Hire | Sales | Training
Thanks so much, Jacqueline, that's great to know. Your feedback is highly appreciated. All the best, Tom Matthews (Sales & CX Director)
Reply from Horizon Platforms | Hire | Sales | Training
Many thanks for the review, Brian. It's great to hear we're providing a decent level of service - always very happy to help. Kind regards, Tom Matthews (Sales & CX Director)
Reply from Horizon Platforms | Hire | Sales | Training
Thank you for making the time to give us a 5-star review, Lorna. Your feedback is very much appreciated. Thanks again, Tom Matthews (Sales & CX Director)
Stunning.
Charlotte, Cathy and Gav were super helpful! It was lovely speaking to them. Fast and reliable. My fave company to use for powered access ALWAYS!!!
August 8, 2024
Reply from Horizon Platforms | Hire | Sales | Training
Thanks ever so much for taking the time to give us a 5-star review, Maddy. It is very much appreciated by us all! All the best, Tom Matthews (Sales & CX Director)
On time and worked great as always
July 30, 2024
Reply from Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to leave us a review, Jim. It's great to know we are providing you with a consistent and reliable service. All the best, Tom Matthews (Sales & CX Director)
Excellent service and very helpful
Excellent service and very helpful, quick to respond and brilliant to speak to and deal with. Makes my life a lot easier!!
July 25, 2024
Reply from Horizon Platforms | Hire | Sales | Training
Thanks so much for your feedback, Kevin. It's great to know you are happy with our service, and it's much appreciated that you have taken the time to write your review. All the best, Tom Matthews (Sales & CX Director)
Reply from Horizon Platforms | Hire | Sales | Training
Hi John and Liam, thanks for taking the time to give Horizon a 5-star review - all feedback is very much appreciated. I am thrilled that we are providing you with the outstanding service you value and enjoy from us, and we look forward to continuing to supply you as such going forward. Thanks again, Tom Matthews (Sales & CX Director)
Team with a "can do" attitude.
Team Horizon always shows high level of professionalism. They always maintain communication from start to end of a hire which is not common in the industry these days.
July 29, 2024
Reply from Horizon Platforms | Hire | Sales | Training
Hi Raj, thanks for your great feedback on your interaction with Horizon - it's great to see we are meeting your needs and providing an outstanding service to you. Thanks for taking the time to write the review, it really is very much appreciated. Tom Matthews (Sales & CX Director)
Excellent no fuss or hard sell
Friendly, polite, professional, informative, competitive no fuss service.
July 25, 2024
Reply from Horizon Platforms | Hire | Sales | Training
Thanks for taking the time to give Horizon a 5-star review, Luke - it really is appreciated, and all feedback given is valuable to us. It's great to hear we are providing you with the outstanding service you value and enjoy. Many thanks once again, Tom Matthews (Sales & CX Director)
Very good relations and very quick…
Very good relations and very quick response from them
July 22, 2024
Reply from Horizon Platforms | Hire | Sales | Training
Good morning Jeff, thanks for taking the time to give Horizon a 5-star review; it really is appreciated, especially from a longstanding customer such as yourselves. I'm really pleased we are continuing to provide you with the outstanding service you value and enjoy. Thanks again, Tom Matthew (Sales & CX Director)
Trustworthy Company
Our company use their service for years now, we are satisfied with Horizon Platforms, always in time, good price, excellent service.
July 11, 2024
Reply from Horizon Platforms | Hire | Sales | Training
Morning Bernadett, thanks so much for taking the time to leave a 5-star review for Horizon - it's great to hear we are providing you with the outstanding service every time that you value and enjoy. Many thanks again, Tom Matthews (Sales & CX Director)
Pleasure to work with!
Horizon are a pleasure to work with. Always prompt with replies and Kelly always goes above and beyond to help wherever she can!
July 16, 2024
Unprompted review
Reply from Horizon Platforms | Hire | Sales | Training
Hi Billy, what a great review to read, I'm so glad we're providing you with the outstanding service you value and enjoy. Kelly will be over the moon with your comments, I'll be sure to pass them on to her. Thanks again Billy, we really appreciate your comments, Tom Matthews (Sales & CX Director)
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