I ordered a 100ft Retractable Hose Reel setup totaling $262. Hoselink chose to split the shipment into two separate packages. The hose reel arrived on May 23rd as expected, but the critical mounting p... See more
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A fantastic solution for backyard hose connections. The ingenious design outperforms anything else on the market. For those rare times you have issues with their products, contacting customer servic... See more
Excellent after sales service, great products! We have a couple of hose reels around the house, the other brand had been painful, getting jammed, cracking plastic, leaking etc. but our hoselink has... See more
The company does not honor their own policies. No marketing of their new releases gets people buy the old technology. Then they drop marketing emails once the product is available and offer zero eff... See more
Company replied
Company details
Information provided by various external sources
Hoselink is an Australian-based gardening product company that has been in business since 1998 years. We specialise in retractable hose reels and fittings that are guaranteed never to burst off. Hoselink offers a wide- range of products from hose reels to sprinklers - all of which are designed to work in conjunction with our patented Hoselink fittings which feature a 3 year warranty and are guaranteed never to burst off your tap or hose. When you buy from Hoselink, you are buying direct from the manufacturer. This ensures that we can offer great prices and deliver outstanding customer service.
Contact info
1/108 Old Pittwater Rd, 2100, Brookvale, NSW, Australia
- 1300 900 617
- hello@hoselink.com.au
- hoselink.com.au
Replied to 37% of negative reviews
Typically replies within 2 weeks
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Root wand waste of money and time
Tried out my root watering wand for first time today and within 15 min i had blisters in palm of hand from stupid handle design
I expected better jet flow from wand and all i got was normal water pressure flow
Works ok in soft garden beds
After 30 min decided to throw in shed and put down to a bad purchase

Reply from Hoselink
Just read last review the hoses do…
Just read last review the hoses do definitely kink and our one in the backyard does not retract any longer they are 3 to 4 years old so maybe that is their lifespan??

Reply from Hoselink
No Good😖
Onto my fourth spray gun, this time a huge bubble in the hose popped! This is my second review, the points being: the spray gun keeps leaking into my shoes and breaking; the hose keeps kinking constantly and the hose reel is way to hard to pull out so is rarely used. So NO l don’t recommend wasting your money.

Reply from Hoselink
Informed caring staff with a good…
Informed caring staff with a good product
old story in life pay nothing get nothing

Reply from Hoselink
Angled hose attachment
Hi, I was kindly given this hose accessory as a replacement for the previous discontinued one similar title which leaked in several places. Sad to say the updated one in my title leaked in 3places as well and I am in the process of returning both to HOSELINK so they can test these for themselves. I’ve gone back to hose on tap no angle attachments for now but I REALLY like the concept of adaptable moving hose angles to offset the problems of kinking and twisted hoses and hope it all gets sorted so I have no further issues. HOSELINK are a top company for innovation and trends and they really do keep the opposition “on their toes!” Their help line is always generous and first class intentionality for their customers guaranteed right away. They are good with Aussie spirited follow-up. Margo 💦

Reply from Hoselink
Excellent product…
This is a great product very easy to use, quality is fantastic I’m sure it will last for a very long time!

Reply from Hoselink
This sprinkler does everything it…
This sprinkler does everything it promises to! Unbelievably easy to attach and equally easy to change to each of the nine incredibly well planned settings. I highly recommend it!
weeper hose works well with watertank
Excellent for use with gravity feed only water tank. The pressure is so low it takes a while to fill the hose and remove any kinks, but if you connect first with tap to fill the hose, then connect to the tank it works like a dream. Very happy wiith the hose. Am now planning to purchase a larger tank and with no need for pump and power outlet installaion.

Reply from Hoselink
I would strongly recommend these…
I would strongly recommend these products to anyone who wants reliable long lasting garden products.

Reply from Hoselink
So much better than the competition
We thought: "Who could be bothered ordering a retractable hose online?" and bought a competitor product for a similar price at our local hardware store. What a mistake! The first day it worked, the second, it wouldn't retract all the way despite fiddling, and by the first weekend, it was a tangled mess. We ordered a Hoselink and it arrived on our doorstep in two days. It slid straight onto the wall mounted bracket and my wife loves it. It's easy to use, doesn't tangle and retracts just like it is supposed to do, every time. The competitors might look similar and be priced similarly, but they certainly don't perform. Well done, we'll be buying more Hoselink products.

Reply from Hoselink
great
great, this is the second time i have purchased one, in at least the last 10 years, i actually purchased 3, one for each of my hoses.

Reply from Hoselink
Root waterer
Works great and makes watering plants easy and efficient as water goes straight to the roots. A great product.

Reply from Hoselink
30m hose link
Easy to install. Also plenty of room in the housing so the hose doesnt jam half way in like most others. Great product.

Reply from Hoselink
Leader Hose 5m extension
Just what I needed to use from my tank water or town water taps - 5m extension hose

Reply from Hoselink
Purchasing the Hoselink garden hose has…
Purchasing the Hoselink garden hose has proven to be a fantastic choice. I can’t praise this product and the customer service team that goes with it highly enough.

Reply from Hoselink
Service
I have purchased many Hoselink products and have very happy with the service along with the speed of delivery and the quality of the products. In fact the last purchase was for a friend, it was sent to my address for the convenience of delivery. Cheers Ian.

Reply from Hoselink
I purchased the hose for my mother-Best buy ever.
I purchased the hose for my mother(76yrs young) as a early Christmas present and she is loving it. No having to undo the kinks, not getting caught up in knots and the ease of putting it away with out hurting her hands as my mum likes her garden neat and tidy. Best value for money, time will be the true judgment but I'm quietly confident. :)

Reply from Hoselink
The real deal reel
Brilliant product. Good quality materials and construction, easy to assemble and even easier to use. A real asset in my garden and it makes me feel very organised!

Reply from Hoselink
After pondering over buying a Hoselink…
After pondering over buying a Hoselink Reel, I bit the bullet and bought 2. I am very impressed with the quality and ease of set up.

Reply from Hoselink
Easy set up, quality fittings
Quite easy to set up, high quality and sturdy fittings. Flows well, can't wait to test the cooling efficiency over summer

Reply from Hoselink
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