I ordered a 100ft Retractable Hose Reel setup totaling $262. Hoselink chose to split the shipment into two separate packages. The hose reel arrived on May 23rd as expected, but the critical mounting p... See more
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A fantastic solution for backyard hose connections. The ingenious design outperforms anything else on the market. For those rare times you have issues with their products, contacting customer servic... See more
Excellent after sales service, great products! We have a couple of hose reels around the house, the other brand had been painful, getting jammed, cracking plastic, leaking etc. but our hoselink has... See more
The company does not honor their own policies. No marketing of their new releases gets people buy the old technology. Then they drop marketing emails once the product is available and offer zero eff... See more
Company replied
Company details
Information provided by various external sources
Hoselink is an Australian-based gardening product company that has been in business since 1998 years. We specialise in retractable hose reels and fittings that are guaranteed never to burst off. Hoselink offers a wide- range of products from hose reels to sprinklers - all of which are designed to work in conjunction with our patented Hoselink fittings which feature a 3 year warranty and are guaranteed never to burst off your tap or hose. When you buy from Hoselink, you are buying direct from the manufacturer. This ensures that we can offer great prices and deliver outstanding customer service.
Contact info
1/108 Old Pittwater Rd, 2100, Brookvale, NSW, Australia
- 1300 900 617
- hello@hoselink.com.au
- hoselink.com.au
Replied to 37% of negative reviews
Typically replies within 2 weeks
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The Product is Fantastic and as…
The Product is Fantastic and as described. The Delivery is the FASTEST I have EVER,EVER had. Ordered the units on Monday morning , and recieved the units on Tuesday before 11 am. AWESOME.!

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Hoselink are excellent products
Hoselink are excellent products, they are the best we have ever used. We recommend their products, well worth the money spent

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Sensational Product!
Ease, convenience & great water pressure increase with the High Flow 25 metres replaced the duel hose system I was using and the easy retractable coil makes it such an enjoyable product! p.s. the flow control is an excellent idea!

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I love all my Hoselink products because…
I love all my Hoselink products because of the quality and service, the hose reel is the best one I have had and I have tried a few and they all stop working and break, all the fittings are great it is so good to have a connection that doesn't blow a part, if something does go wrong they do not hesitate to replace it and this has only happened once, would recommend their products to anyone.

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Love my new Hoselink 30 mt Hose reel.
Received my delivery on the Friday and after watching the install video it went up like a dream so was able to be using it Saturday. I have hose reels in the past, but nothing compare to thy this reel operates. It's action is smooth and seamless and you can just feel & see the quality. This will be just the first of these that I buy for our new home!

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Great system- fits so well
Great system- fits so well. No leaks. Supported by enthusiastic and helpful customer service in the Brookvale store. Converted everything across to Hoselink

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Brilliant Products
Brilliant Products. Just be warned that once you start purchasing it becomes addictive. While the price certainly isn't cheap, the quality, design and features more than make up for it. I have retrofitted all my old hoses with fittings, but as they degrade, I will most definitely be upgrading to their own hoses as well.

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Great little solar light
I have 3 of these lights now and they are very bright easy to use and install. The sensor works well but I wish it had a fully off option like the larger version. I hope they last a long time.

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best investment i have made
best investment i have made . simple to attach works as stated . wife loves it . now have to replace rest of my Hose End Connectors it`s a no brainer. . thanks for a great product .cheers kiwi phil

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excellent
excellent - fixed the problem. No more leaks and working again with all the other Hoselink items. Would not buy any other brand

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This thing is built to last
This thing is built to last. Yes it costs a pretty penny upfront but really why would you ever want to have more than just one. I'm amazed at how good the construction is and am sure this could survive quite a few years of battering before it needs any repairs. Keep rubber out of the landfills and stop buying rubbish disposable hoses, get a Hoselink!

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I love it
I love it. No more bursting connectors and ending up dripping wet everytime I water.

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Hoselink Service and Products The Absolute Best
For what seems like years I have been watching Keith's enthusiastic endorsement of his Hoselink products and I now know why he is so enthusiastic and confident of his products. Everything he says about Hoselink is 100% true. I could not be happier with the service and most importantly the quality of the product. Imagine my complete surprise also when I made a return visit to their Brookvale shop to purchase an additional connector to not be charged for it. That IS service with a capital S. Who does that nthese days. Well done Hoselink yiou have a customer for life.
Hoselink is the best for me
Hoselink delivers promptly. All products do what is claimed. I use 12 and 18mm joiners and attachments as I use tank water and bore water. The hose reel makes life so much easier and tidier. Totally thrilled with it. Once attached they stay attached!

Reply from Hoselink
Hoselink review
Needed to buy another connector it was sent out super quick. Can't fault ur company So helpful with things and if something does go wrong it is dealt with and replaced swiftly. A+++ company I'm very pleased with all the products I've brought. I've even got my family now starting to experience the difference by buying ur products. Cheers jon

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Great products and great customer…
Great products and great customer service. Products might be a bit dearer but they are quality and well worth what you pay for the.

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I bought 3 retractable hoses and they…
I bought 3 retractable hoses and they were very simple to fit.
The hoses are attractive to the eye and blend in nicely.
Although they are a bit more expensive, you can see the difference to the units on sale in the big hardware stores. The fittings and accessories are great. No leaks and no tangled up hoses, great.
New look shine
I have finally found a product that does what it says it does and the new look shine on my car is all the proof I need.
Reliable and good quality product all round.
Great product with the security of being able to leave the tap turned on and not having to worry about the connections popping off when away from home. The non-kink hose is fantastic and all the fitings and accessories are solid. I had a Pope retractable hose before this one and it was woeful by comparison.
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