Hot Tub Hire Wakefield Reviews 92

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Loved this HOT TUB, It fit 7 adults easily, the service was excellent and the staff were friendly and helpful. It cost around an extra £5 a day in electric to first get it up to temperature, around... See more

Rated 5 out of 5 stars

I hired the Orbis hot tub as a surprise for my daughters. The whole experience was amazing! We enjoyed it so much I am definitely going to hire again.The service was brilliant, Mark & Sarah were so fr... See more

Company replied

Rated 5 out of 5 stars

Just brilliant! Fab service kept in touch with delivery and collection times. Set up was quick and easy even though the original tub wouldn't fit round out corner! Quickly organised an alternative. Re... See more

Rated 5 out of 5 stars

I would definitely use 1tub2u again for hot tub hire. Very good quality tub. Made every effort to make sure we had a great experience. We had concerns about stormy weather and they were immediately av... See more

Company replied

Company details

  1. Hot Tub Store

Written by the company

Hot Tub Hire Wakefield offers premium 5- and 7-person hot tubs for short-term hire. With over 10 years’ experience, we’re known for excellent products and service. Our affordable packages suit all kinds of events, from birthdays and anniversaries to weddings and corporate occasions. Enjoy a relaxing hot tub experience at home or celebrate your special event with us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

92 reviews

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Rated 5 out of 5 stars

Highly recommend this company..

I've hired from this company on a number of occasions now & I truly cannot express what an amazing company this is, from the booking to Delivery & set up everything is always so easy and stress free, A very professional company that really cares that you have the best experience during your hire their always on hand should anything occur or for any questions you may have. The hot tubs are fantastic value for money, super relaxing, very clean with a great set up of everything you need. we've hired for Birthdays & also hired just to generally relax & unwind all in the comfort of our own Garden. The staff are all so lovely and go above and beyond for their customers I can't recommend this company highly enough.

January 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

I had an amazing experience renting the hot tub! The team was incredibly friendly and professional, and they arrived right on time. Communication was smooth and easy throughout the entire process. Overall, I highly recommend them

December 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Hot tub weekend hire

Amazing service from start to finish, with both customer service and the guys who brought and collected the hot tub, made a lockdown birthday feel a little more like normality.

December 15, 2020
Rated 5 out of 5 stars

Excellent service

Excellent service, great communication. Highly recommend

December 8, 2020
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Reply from Hot Tub Hire Wakefield

Thanks for reviewing your experience with us Chloe.

Rated 5 out of 5 stars

Excellent

Excellent service,three times now that we've hired their hot tub and felt like abit of luxury in the lockdown. Would definitely recommend them.

December 8, 2020
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Reply from Hot Tub Hire Wakefield

Thanks for reviewing your experience with us.

Rated 5 out of 5 stars

Good service and set up process

Good service and set up process. Well explained. The tub was good quality and performed very well. Easy to deal with Company and nice guys who set it up.
Very good experience.

December 8, 2020
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave a review Jane.

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Rated 5 out of 5 stars

From our initial enquiry to the…

From our initial enquiry to the collection of the hot tub everything was so efficient and friendly. Timings were as informed and the quality of the tub and gazebo were of the highest. I would certainly recommend anyone to use this company. Many thanks

December 8, 2020
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Reply from Hot Tub Hire Wakefield

Dear Greta, your review is highly appreciated.

Rated 5 out of 5 stars

Great customer service

Really pleased with the hot tub and set up with gazebo. Arrived and picked up when communicated and customer service was great.

December 8, 2020
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Reply from Hot Tub Hire Wakefield

Thanks Mike 👍

Rated 5 out of 5 stars

Great service

Great service - great hot tub and
Easy to use

Gazebo was a bonus on the silver package

December 8, 2020
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Reply from Hot Tub Hire Wakefield

Hi Clare, we're pleased you enjoued your experience and thank you for taking the time to leave a review.

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Rated 1 out of 5 stars

Be very careful of height restrictions

Be very careful of height restrictions. They stared width but not height so when it came to be delivered we couldn't fit the hot tub in. I called to discuss getting my deposit back as it isn't stated on the website I don't feel I should be held to this. We wouldn't have ordered a hot tub know full well it wouldn't fit. Tried multiple times to which they never answered got a call back 4 days later where they tried to state they told us on the phone about height. this isn't correct as I was on speaker phone with my wife any they never stated a height restriction. They said they would check the website and call me back. that was 3 days ago. Really poor customer service.

December 3, 2020
Unprompted review
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Reply from Hot Tub Hire Wakefield

Thanks for taking the time to leave your feedback.

In over eight years of trading, this is the first time we've come across a situation where height has restricted our ability to deliver a spa.

Our website has always displayed dimensions of each hot tub, which directly correlates to the height of the tub. It isn't as though this information wasn't accessible to you. We feel that all customers have the responsibility to make sufficient pre-booking checks before hiring a sizeable piece of equipment and will not be held entirely responsible here.

I do however acknowledge that we focus on the access width and occasion have overlooked the height. We've since taken steps to improve the clarity of our website and implemented an additional pre-booking check as part of our procedures.

Kind regards,
Hot Tub Hire Wakefield

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Rated 4 out of 5 stars

Hired a hot tub for husbands 60th

Hired a hot tub for husbands 60th in the midst of lockdown. Lovely hot tub and staff friendly but some communication problems and felt I had to initiate contact when it should have been them informing us of the details.
Overall a good service and enjoyable time

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing

Ordered last min and they came to the rescue!
Great communication throughout the hire and the quality of the hot tubs are great!
I would definitely recommend to anyone wanting a quality hot tub at a reasonable price.

September 24, 2020
Unprompted review

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