House of Hearing - Perth Reviews 

32
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TrustScore 4.5 out of 5

4.6

41-45 George Street, PH1 5LA Perth, Scotland, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I have had a very bad experience with Boots Hearing Care over the past three years. It was so good to be welcomed with friendly staff and to have things explained to me clearly and confidently. I ca... See more

Company replied

Rated 5 out of 5 stars

A relaxed atmosphere where all tests were fully explained by a patient friendly member of staff and there was no pressure on me to rush to a decision on what action to take.

Company replied

Rated 5 out of 5 stars

Micro suction earwax removal - good service and they have reduced their prices, which represents good value for money.

Company replied

Rated 5 out of 5 stars

Great service, friendly, couldn't be more helpful. Right from the moment I walked through the door with an enquiry as I couldn't hear from one ear. Charles was so approachable and friendly. I then had... See more


Company details

  1. Audiologist
  2. also in
  3. Hearing Aid Repair Service
  4. Hearing Aid Store

Written by the company

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Contact info

  • 41-45 George Street, PH1 5LA, Perth, Scotland, United Kingdom

  • 01738 637 444

4.6

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.6

All reviews

(32)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A five star experience.

I asked the NHS when I would be able to get a hearing test. I was told i would have to wait more than 2 years !! Shocked, I looked for audiologists in Perth and came across The House of Hearing. It had excellent reviews and I was offered an appointment the next day. They are amazing!!!!! I can hear properly and clearly at last. I am a museum tour guide, so need to hear people asking questions from the back of the room. The level of service from all the staff at House of Hearing, is exemplary, from the audiologist to the receptionist, all are committed to producing the best possible experience. Aftercare is equally great and I cannot recommend them highly enough. They are definitely worth five stars from me.

April 19, 2024
Unprompted review
House of Hearing - Perth logo

Reply from House of Hearing - Perth

Thank you for your wonderful review, Maureen. We're so glad to hear that you found the right level of support with House of Hearing and that we were able to support you on your hearing journey. We look forward to seeing you in clinic again soon! ^CW

Rated 5 out of 5 stars

Exceptional staff and service…

I called House of Hearing and was offered an appointment the same day. As soon as I walked through the door, the staff greeted me with a smile and it was such a relaxing atmosphere. I had booked to have ear wax removed and a consultation thinking it would be an expensive day but I knew it would be worth every penny. I have to say though, how honest and trustworthy the staff were. After my consultation I was advised there was no need for the ear wax removal and they only charged me a consultation fee. I then went on to see the Audiologist and she could not of been more helpful. I am so glad I chose to book an appointment with this place today.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service, friendly, couldn't be more helpful. Right from the moment I walked through the door with an enquiry as I couldn't hear from one ear. Charles was so approachable and friendly. I then had a quick check over with Robbie who confirmed the issue. Back in for a follow up appointment with Bev and she was great, put me so at ease and kept me informed all the way through the treatment. Highly recommend this clinic in Perth.

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

FANTASTIC service

I attended the clinic in Perth this afternoon and was seen for wax removal by Gary. I cannot praise the patient and kind manner in which he handled my situation more highly. The whole experience was 10/10, from the person that met me as I entered the clinic to when I left. THANK YOU GARY. I highly recommend this clinic.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Amazing service! I walked in without an appointment, desperate because I was flying later in the day and my ear had suddenly blocked. Beverley saw me immediately and dealt with the trouble without delay. Can't thank them enough!

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

It really doesn't get any better than this!

There are really not sufficient words to describe the utterly perfect service given by Charles and Beverley in the Perth branch of house of Hearing. Their bright, new premises in George Street is such an improvement but it's the friendly, professional and brilliant service they provide which sets them apart from all their competitors. As an audiologist, Beverley Wilson has no equals - none. Her knowledge is immense but it's the very kind, caring and compassionate approach to her clients which really stands out. From the warm welcome that you receive from Charles on the desk on arrival, through the thorough audiology session with Beverley to leaving the premises it is always an absolute pleasure. Thank you Charles and Beverley. House of Hearing I hope you are immensely proud of your Perth branch who are a total asset to you.

February 7, 2023
Unprompted review

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