We loved the location. The harbor views are beautiful. A great selections of restaurants are available, although most are closed in February. The apartment itself is tired. It needs renovation. T... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The flat has two faces : On one side, the location and the neighborhood are great (15min walk from the city center, calm and beautiful neighborhood). The landlord is reactive and honest. It is... See more
Company replied
Housing anywhere promotes very attractive appartements for a very low on sites like Immoscout. If you want to book it on the Housing Website, you learn, it's not available. And that's always like that... See more
Company replied
very nice apartment and very well located, fast check in, it’s a shame the cleaning was never done in the room before our arrival but on the other hand a part of the deposit was charged to us for a la... See more
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Company details
Written by the company
Welcome, you are finally here! Empowering you to live wherever and however you choose. Rent with confidence, find peace of mind worldwide, or just around the corner. Our commitment: Secure. Seamless. Effortless and More options. Simply means Rent Easy. Live Free. Join us on this journey, your trust fuels our mission!
Contact info
555 Blaak, 3011GB, Rotterdam, Netherlands
- support@housinganywhere.com
- housinganywhere.com
3.3
Average
6K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As an American
As an American, I loved using HousingAnywhere to rent for my upcoming trip! It was secure and efficient! Knowing I have a place is such a relief!
December 14, 2025
Unprompted review
Reply from HousingAnywhere
Dear Jessica,
Thank you for sharing your experience! We’re thrilled to hear that HousingAnywhere made your rental process secure and efficient, and that it gave you peace of mind for your upcoming trip. We wish you a wonderful stay and hope everything goes smoothly with your accommodation!
Kind regards,
Alina
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Seamless booking
Seamless booking through HousingAnywhere wesbite, communication with Anita was good except that there is no opportunity to see the flat, it was refused, so I booked it by trusting the owner.
December 17, 2025
Unprompted review
Reply from HousingAnywhere
Dear Leo,
Thank you for sharing your experience with HousingAnywhere. We’re glad to hear that the booking process was seamless and that communication was positive.
On HousingAnywhere, viewings are not possible, as many listings are intended for international or remote tenants who cannot attend in person. To support this, we encourage landlords to provide detailed descriptions, photos, and clear communication so tenants can make an informed decision before booking.
We understand that booking without a viewing can feel uncertain, and we appreciate your trust in the platform. We wish you a comfortable stay and hope the accommodation fully meets your expectations.
Kind regards,
Alina
I am satisfied with my experience using…
I am satisfied with my experience using HousingAnywhere. The platform effectively facilitates finding long-term accommodation remotely, making relocation much easier. However, it's crucial to carefully read the terms and conditions and understand how the platform operates. A few important points to note: HousingAnywhere does not handle or assist with deposit returns from hosts, so it is important signing a separate rental contract directly with your host and maintaining clear communication throughout. Additionally, rental periods are calculated on a calendar month basis regardless of the actual number of days stayed, so be precise when selecting your move-in and move-out dates to avoid paying for unused time. Overall, the platform serves its purpose well if you understand these limitations upfront.
November 3, 2025
Unprompted review
Reply from HousingAnywhere
Dear Andranik,
Thank you for sharing your detailed feedback. We’re glad to hear that HousingAnywhere helped make your remote relocation and search for long-term accommodation easier. We also appreciate you highlighting the importance of carefully reviewing the terms and understanding how the platform works. Transparency is very important to us, and your points about deposit handling, direct contracts with hosts, and calendar-based rental periods are valuable reminders for future tenants.
Thank you for taking the time to share your experience and insights, we’re happy to know the platform met your needs when used with the right expectations.
Best regards,
Team HousingAnywhere
Easy and Simple!
It was really easy to see and understand what/whom I'd be wanting to send my rent to. It was also nice to have replies, even if they were automated.
December 17, 2025
Unprompted review
Reply from HousingAnywhere
Dear Jilillaine,
Thank you for sharing your experience! We’re glad to hear that the platform made the process clear and easy for you to understand.
Thank you for your trust and if you need any help in the future, feel free to contact our Support Team.
Regards,
Teddy
It has been a pleasure work with…
It has been a pleasure work with Housing Anywhere, in particular my beloved and super professional agent Sole. She made everything clear helping me to reach my first booking in one of the apartments I manage in Rome.
December 17, 2025
Unprompted review
Reply from HousingAnywhere
Dear Daniela,
Thank you for your kind words and for sharing your experience. We’re glad to hear that working with HousingAnywhere has been a positive experience for you and that your first booking in Rome went smoothly.
It’s great to know that Sole was able to support you with clear communication and a professional approach throughout the process. We have forwarded your feedback to her :)
We appreciate your trust in HousingAnywhere and look forward to continuing our collaboration.
Best,
Anna
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I am a fresh new user of…
I am a fresh new user of HousingAnywhere but at once very satisfied with the cooperation. Invaluable help with finding tenants for my apartment, smooth and well organised process, I do recomend!
December 15, 2025
Unprompted review
Reply from HousingAnywhere
Dear Barbara,
Thank you for your kind feedback. We’re pleased to hear that your first experience with HousingAnywhere has been a positive one and that the process of finding tenants felt smooth and well organised.
It’s great to know the platform provided valuable support for your listing, and we truly appreciate your recommendation. We look forward to continuing our cooperation and supporting you with future rentals.
Best,
Anna
Can't believe this is real
I have no words for the horrible experience I had and still have! Last year, I was going abroad for my university studies, and I needed a place to stay located near Stuttgart (Germany). That is where I found HousingAnywhere and the landlord named PeterCast. The pictures provided on the website looked okay, and the price was within my budget, so I was happy to be moving. However, upon arrival, I already encountered the first of many horrors.
My room smelled like a herbal substance, which I suspected was marijuana. My bed was completely broken and taped together just to look normal from the outside, but it could support no weight. My door could not lock, so I had to push it closed using my backpack. The window could not open or close properly, and there were random paint stripes on the walls. This was only my room.
Moving on to the whole apartment, nothing was properly maintained, and it looked like it was about to fall apart. The shower was leaking, which led to the entire bathroom floor flooding every time you took a shower. The kitchen was dirty and moldy, very unhygienic, and one out of the two toilets was not in use due to the filth and muck that had been building up over time.
Moreover, outside of my apartment I did not feel safe at all. In the second week of my stay, my neighbour told me that there was a stalker looking for her and that I needed to be prepared in case he came back. She also noted that he could be aggressive and that the police had been notified. Outside of my apartment door, there were always drunken people waiting to harass the tenants.
This is just the surface of what I experienced. I tried to communicate many many many times with my landlord PeterCast on his profile his name is Peter who, by the way, I am not even sure really exists. This is because when I contacted his personal number and made arrangements with him, the person I was talking to was not Peter but someone working under him, a handyman as he called himself.
I really wanted PeterCast to fix my door, window, and bed because this was not what I agreed to. On the day of arrival, PeterCast A.K.A this handyman ghosted me on purpose. Later that week he responded in broken English, clearly not fully understanding, and with slow replies. I had to wait several months and eventually take my own actions to fix my door.
To fix my bed, PeterCast sent two married people who seemed like random individuals with some kind of toolbox to try to repair the bed frame. The way they fixed it was by hammering an extra wooden beam onto it and saying to me, Just be careful. Not surprisingly, the bed did not last even a week. PeterCast brilliant solution was then to send me new bed slats, which were completely useless since the bed frame itself was broken. For my entire four month stay I DID NOT HAVE A FUNCTIONAL BED. Ironically, after all my complaining, a completely new bed arrived on the day I was leaving the room.
Around the beginning of December, while I was out in the city of Stuttgart, PeterCast randomly sent me text messages saying that someone would be coming in one hour to review and inspect my room. I immediately asked what this was about and why I was being informed so late. Apparently, it was someone looking for a new room and potentially taking over my room after I left. I had to rush back to the apartment and found her waiting in front of the door. I showed her the apartment in all its ugly glory, and from her expression it was safe to say that it was the last time she would ever set foot in that apartment.
I left feeling angry and deeply unhappy. This period of my life was supposed to be adventurous and full of new experiences. It is safe to say that I experienced something I never want to experience again.
When I returned home, I was at least hoping to receive my downpayment I paid at the beginning of the stay, but PeterCast refused to return it and completely ignored both my family and me. WE HAD TO START A COURT CASE AGAINST PETERCAST, WHICH IS STILL NOT RESOLVED. HousingAnywhere was definitely also not helpful during this period.
So yeah, it is very safe to say that HousingAnywhere deserves this 1-star review, and I DO NOT RECOMMEND anyone to use this service. absolutely horrible in all regards!
December 15, 2024
Unprompted review
Reply from HousingAnywhere
Dear Youp,
Thank you for taking the time to share your experience in such detail. We are truly sorry to read about what you went through, and we understand how distressing and disappointing this situation must have been—especially during a period that should have been focused on your studies and settling into a new country.
HousingAnywhere is a marketplace that connects tenants with landlords, and while we work hard to promote transparency and safety, the condition, maintenance, and management of the accommodation are the landlord’s responsibility. We expect all landlords on our platform to meet basic standards of habitability and to communicate clearly and respectfully with tenants. What you describe clearly falls short of those expectations.
Regarding support and protection: according to our Tenant Protection and Cancellation Policies, issues related to the condition of the accommodation must be reported within the defined timeframe after move-in so they can be reviewed while funds are still protected. Once a stay has progressed beyond that period, and especially after move-out, matters such as deposit disputes are handled directly between tenant and landlord and may require local legal resolution, which seems to be the path you have already had to pursue.
We regret that this experience left you feeling unsupported and unsafe, and we acknowledge the impact it has had on you. Feedback like yours is taken seriously and is essential for improving how we monitor listings and landlords on the platform.
Thank you again for sharing your story. While we regret that your experience was so negative, we appreciate you taking the time to voice it.
Best,
Anna
Reply from HousingAnywhere
Dear Bryan,
Thank you very much for your kind recommendation! We’re delighted to hear that you enjoyed the location and appreciated the owner’s attentiveness and flexibility. It’s also great to know that the flatmate selection contributed positively to your experience.
We wish you all the best and hope to assist you again in the future.
Best regards,
Team HousingAnywhere
Very reliable in term of communication
Very reliable in term of communication
I have not been at the place I have booked yet through this website but it really helped me with my choice to see all the caracteristic and be so easily in touch with all of the owners I had to contact.
November 21, 2025
Unprompted review
Reply from HousingAnywhere
Dear Yamélie,
Thank you for your kind review! We’re glad to hear that our platform helped you make an informed choice and easily connect with property owners. We hope your move-in goes smoothly and wish you a great stay. If you need any assistance along the way, we’re always here to help.
Kind regards,
Alina
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The apartment was great and we received…
The apartment was great and we received assistance whenever it was needed. No problems whatsoever, I think it is a great choice both of an apartment and of landlords!
November 30, 2025
Unprompted review
Reply from HousingAnywhere
Hi Henryk,
Thank you for taking the time to share your experience. We are pleased to hear that the apartment met your expectations and that you received timely assistance whenever needed. It is great to know that both the accommodation and the landlord contributed to a smooth and positive stay.
We appreciate your feedback and are glad the platform helped you find a place that worked well for you. Should you need housing again in the future, we will be here to support you.
Best,
Anna
Absolute scam artists – avoid at all costs
Booked this place months in advance. They confirmed everything in writing, including exactly when the deposit was due (their words: “the deposit is due before your move-in”). The second I paid and the booking was locked in the bag, they flipped the script and started demanding money earlier with brand-new “rules” that never existed before. When I pointed out their own messages proving they changed the terms, they canceled my reservation out of nowhere and promised a “full refund.” That was weeks ago. Still waiting for every cent. They’re keeping hundreds of dollars they have zero right to. Shady, dishonest, and straight-up thieves. They bait you with one set of rules, switch them the moment you’re committed, then pocket your money when you call them out. If you enjoy being lied to, extorted, and robbed, book here. Everyone else: run far, far away. I’m reporting them everywhere I can and warning every traveler I know. This “host” doesn’t deserve a single booking ever again.
--------------------------------
★☆☆☆☆ EDITED Dec 11, 2025 03:27 PM - They responded with lies and still haven’t refunded the full amount:
Cut the scripted, fake-apology nonsense. Nobody’s buying it.
You say “we are very sorry to hear that”, no you’re not. You don’t give a single sh*t. If you did, you’d fix the problem instead of hiding behind copy-paste lies. You claim I “already got the refund.” That’s another straight-up lie. You kept hundreds of euros for yourself, money you openly admitted was from the first mont, then had the balls to call it a “fee” for a cancellation that YOU initiated, with zero valid reason, after I showed you your own messages proving you changed the terms.
I sent you screenshots of YOUR words: “the deposit is due before your move-in.” Then suddenly it wasn’t, and when I refused to pay your surprise extra demand, you canceled and stole the difference. That’s not a “platform policy.” That’s theft. You had every chance to make this right. Instead you doubled down, kept the money, and now you’re sending me this condescending, robotic garbage like I’m too stupid to see through it. Keep the fake smiles and the “we take feedback seriously” nonsense for someone who hasn’t watched you lie repeatedly in writing. I’m posting every detail of how you scammed me all over the internet. Future guests will know exactly what kind of lying, thieving operation you run.Enjoy the money you stole. Hope it was worth torching whatever’s left of your reputation.
Reply with another lie and I will edit this review again with your own original messages as proof for everyone to see. you either fix it(which you ABSOLUTLELY can) or admin that you scammed me and stole the money, that's the only 2 logical answers exist in this case.
Yawar
December 3, 2025
Unprompted review
Reply from HousingAnywhere
Hi Yawar,
We are very sorry to hear that your experience with us felt frustrating and unclear. We take all feedback seriously, especially when it involves communication or payment timelines, as these should always feel transparent and consistent.
To clarify, booking and deposit schedule follows the platform’s policies, and we do our best to communicate those details clearly.
Refund processing times can vary depending on the payment provider, but we reassure you that we do not keep funds once a reservation is canceled. If anything is still pending on your end, please reach out to us directly or through the platform so we can follow up and make sure everything has fully cleared.
We never want a guest to feel misled, and we’re committed to improving how we communicate timelines to prevent confusion in the future. I genuinely wish you better stays moving forward, and I’m sorry this one didn’t match the experience we aim to provide.
Regards,
Jacques
Reply from HousingAnywhere
Dear Mohamed,
Thank you for posting your review!
We’re thrilled to hear you had a seamless experience using HousingAnywhere.
Our platform is designed to make finding and booking accommodation easy, and it’s great to know our communication and service met your expectations!
Safe travels and happy renting!
Regards,
Teddy
The support was very helpful.
December 10, 2025
Unprompted review
Reply from HousingAnywhere
Dear Dion,
Thank you so much for sharing your positive experience with HousingAnywhere. We are thrilled to hear you feel safe using our services and that our customer support helped you during this process.
We are thankful for the trust you put in us. If you need any help in the future, feel free to contact our Support Team.
Regards,
Teddy
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HousingAnywhere fee provides no added value and raises total cost
Used the HousingAnywhere platform to book accommodation. The booking process and payment functions operated correctly. The total cost was significantly higher than sourcing similar accommodation through free alternatives because of the platform’s fee. The fee did not provide protections beyond the legal rights already applicable to such transactions. Expectations were not met.
December 10, 2025
Unprompted review
Reply from HousingAnywhere
Dear Paul,
We’re glad to hear that the booking and payment processes worked smoothly, though we’re sorry that the overall experience didn’t fully meet your expectations regarding value.
Our fee helps cover secure payment handling, fraud prevention, customer support, and the ability to book remotely with confidence. These fees are always clearly displayed before any payment is made, so users can make an informed decision before proceeding.
We appreciate your feedback, and we hope your upcoming move-in goes smoothly and that your stay works out well. If you need anything in the meantime, our support team is here to help.
Regards,
Teddy
Tricky
Housing anywhere promotes very attractive appartements for a very low on sites like Immoscout. If you want to book it on the Housing Website, you learn, it's not available. And that's always like that. It's a cheap trick. In fact all appartements they offer, are crazy overpriced. But of course the plus is: if you need something urgent, you'll probably find something fast, even in cities like Berlin. I used it, but I'm not 100% happy with it.
November 28, 2025
Unprompted review
Reply from HousingAnywhere
Dear Dirk,
Thank you for taking the time to share your perspective. We truly value feedback like yours.
To clarify how this works: some partner websites do display HousingAnywhere listings, but they always redirect users directly to our platform to complete the booking. The listings themselves are created and managed by landlords and property managers, who are responsible for their accuracy, availability, and pricing. When a place shows as unavailable once you reach our platform, it typically means another tenant has already booked it, or a landlord has recently updated the listing.
Regarding pricing, all rental prices are set by the landlords, not by HousingAnywhere. We understand that in cities like Berlin, high demand can push prices up, and we continuously work to attract a broader range of options so tenants can make more informed choices.
That said, we are pleased you were still able to secure a place quickly, but your feedback helps us keep improving the transparency and usefulness of the marketplace.
Thank you again for taking the time to share your thoughts.
Best,
Anna
Avoid HousingAnywhere – Unfair Charges and No Refunds
I strongly advise everyone to stay away from HousingAnywhere. They took my money and completely refused to issue a refund, even though they charged me incorrectly. My rental period was 5 months, yet they charged me commission for 6 months because of an error in their system.
Despite multiple attempts to get a clear explanation, they provided none. They simply refused to acknowledge the mistake or return the extra money. It feels like they are more interested in keeping customers’ money than providing fair service.
Their fees are extremely high, especially considering how poor and inaccurate their calculations are. This has been one of the worst rental platform experiences I’ve ever had.
Do not trust them. Do not use them.
December 9, 2025
Unprompted review
Reply from HousingAnywhere
Dear Elita,
Thank you for sharing your experience. We understand how upsetting it is to feel you were charged incorrectly, and we take feedback like this very seriously.
To clarify: the commission is automatically generated based on the rental period requested during the booking process. This is why the amount reflects the dates selected in the reservation.
Since we cannot access your account from a public review, the best way to have this looked into properly is to continue the conversation with support@housinganywhere.com. They can review your case and confirm whether the commission was applied correctly according to the booking details.
Best,
Anna
Was able to get a great place that met…
Was able to get a great place that met my needs fairly quickly and painlessly
December 8, 2025
Unprompted review
Reply from HousingAnywhere
Dear Karl,
Thank you for posting your review. At HousingAnywhere, our goal is to offer a diverse selection of accommodations to assist tenants in finding their ideal place.
We are extremely happy to hear you had a positive experience using our platform. We are thankful for the trust you put in us. If you need any help in the future, feel free to contact our Support Team.
Regards,
Teddy
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Very good and fast communication
Very good and fast communication. The appartement and its furnance was exactly as its advertised.
September 1, 2025
Unprompted review
Reply from HousingAnywhere
Hi Niclas,
Thank you for your wonderful review! We’re happy to hear that the communication with the advertiser met your expectations and that the apartment and its furnishings were exactly as advertised. It’s great to know everything matched what you were looking for. If you ever need anything or have questions in the future, we’re always here to help!
Thank you for choosing HousingAnywhere!
Jacques
Horrible experience
Horrible experience. Horrible business values. Would not recommend. There is no checking by the company of the house/room, and you get stuck on a place or a year with no support of them. No one offer alternatives/support, the landlords don't fix the issues. They don't take any responsibility after the exaggerated fees they impose.
September 17, 2025
Unprompted review
Reply from HousingAnywhere
Dear Andrea,
Thank you for taking the time to share your feedback, we’re truly sorry to hear about your experience.
We want to look into this further for you, and we’ve already reached out requesting additional details so we can properly review the situation. Please reply to that message whenever you can; with more information, we can investigate the listing, the landlord, and any potential policy violations.
As a reminder, our platform is an intermediary, but we always aim to support both tenants and landlords by ensuring that all users follow our policies and commitments. Your report is important, and with the right details, we can take appropriate action.
We hope to hear back from you so we can assist you further.
Kind regards,
Alina
Reccomended but system needs some improvements
I have rented out three times on this platform and it is legit and payments have arrived as described. There are a few things though in the system that I would like to see improved. Mainly syncing with other calendars, I would like to see more options there and better control over it.
April 15, 2025
Unprompted review
Reply from HousingAnywhere
Dear Margrét,
Thank you so much for taking the time to share your experience, we’re really glad to hear that your rentals and payouts have gone smoothly.
We also truly appreciate your suggestions regarding calendar syncing. Feedback like yours helps us understand where we can improve, and we’ve passed your comments to our product team so they can take them into consideration for future updates.
If you ever have more ideas or need any support, we’re always here and happy to help!
Kind regards,
Alina
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