I wouldn’t hesitate in recommending Houzecheck for one minute. They explained everything very clearly and didn’t put any pressure to sign there and then. When I did sign up they instructed a loca... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service we were provided by Bandish Thakor was great. The survey was set within few days and we got the report a few hours after the surveyors appointment so super quick. The survey done by Kevin... See more
Company replied
The booking process was quick and easy thanks to Bandish Thakor over the phone. Within a week we had a surveyor at the house we are buying and the survey emailed to us the next day. The survey itsel... See more
Company replied
I’m a happy returning customer and would highly recommend HouzeCheck to anyone needing a property valuation. I first heard about the company through my neighbour, who was also extremely satisfied... See more
Company replied
Company details
Written by the company
An independent assessment from a RICS surveyor gives you detailed information and a fair market value for the property, providing you with peace of mind and could potentially help you save thousands of pounds.
Contact info
30-40 St Albans Road, WD17 1RN, Watford, United Kingdom
- 0330 113 1133
- hello@houzecheck.com
- houzecheck.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Everything was done perfectly and I…
Everything was done perfectly and I didn’t have to worry aanything.
May 19, 2026
Reply from Houzecheck
Dear Abraham,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
17 day turnaround not 5 days
I selected houzecheck to complete a RICS survey for a Help to Buy redemption figure and needed it done quickly. The company said they would complete it in less than 5 days. The surveyor arrived promptly was polite and professional and completed the work and left. Was impressed and it was completed on a Saturday morning and he said it would be ready in a few days. Its been over 17 days and the report has just arrived. It has delayed my house move and other than polite emails the service provided was very disappointing. This company quite clearly sont provide fast reports.
May 26, 2026
Unprompted review
Reply from Houzecheck
Dear David,
Thank you for your review.
I am sorry to hear that you were disappointed.
While the 5 working days is a time frame the surveyor aims to send the report, it does not excuse long delays and lack of communication with yourself from the surveyor.
We are currently looking into this matter internally to ensure delays you have experienced is not repeated for further customers and appreciate your feedback on the matter.
We wish you the best in your housing journey.
Kind regards,
Dan
Customer Services
0203 936 9033
Very easy to book a survey
Very easy to book a survey. Great communication. Survey findings clearly written, and invited to contact and ask questions if necessary. Would recommend.
May 18, 2026
Unprompted review
Reply from Houzecheck
Dear Jacqueline,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Dan
Customer Services
0203 936 9033
Great Service & experience
Great, fast, fairly priced, and efficient. Had our survey results the following morning. Highly recommend. Staff super lovely and always happy to help too.
May 22, 2026
Unprompted review
Reply from Houzecheck
Dear Leon,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Aimee
Customer Services
0203 936 9033
Thank you Simon Ponjee for your…
Thank you Simon Ponjee for your amazing service. A phone call before the inspection and then after for an update on the property. Then the report arrived by email later that evening. First class service.
May 20, 2026
Reply from Houzecheck
Dear Kelly,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Dan
Customer Services
0203 936 9033
Reply from Houzecheck
Dear Customer,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Clear and concise language and helpful…
Clear and concise language and helpful in making a decision but not pushy
May 23, 2026
Reply from Houzecheck
Dear James,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Very good service
Very good service
Quick report received back within 24 hours competitive price
Would certainly use again if needed
May 24, 2026
Reply from Houzecheck
Dear Diane,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Very quick and reliable company
Very quick and reliable company. They sent me survey report on a Sunday. I was very impressed.
May 22, 2026
Reply from Houzecheck
Dear Ana,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
The service was excellent
The service was excellent.
Arranged a visit to the property
And then emailed me the report
I needed the survey quickly and l have to say that’s what they did.
Thank you very much
May 24, 2026
Reply from Houzecheck
Dear Elaine,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Dan
Customer Services
0203 936 9033
Easy to get an appointment booked…
Easy to get an appointment booked quickly as we were ona rush. The survey was generated by the next morning as was very accurate . Great value for money compared to other companies.
May 24, 2026
Reply from Houzecheck
Dear Jayne,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Very comprehensive report.
Very comprehensive report.
Would be 5 stars if it had been carried out on the first quoted date.
Other than that I would recommend this company
May 24, 2026
Reply from Houzecheck
Dear Mr P,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you. Apologies for the slight change in date, we will take this feedback on board and aim to prevent changes without a reasonable explanation.
Good luck with everything!
Kind regards,
Dan
Customer Services
0203 936 9033
Good survey but far too many pages for printing
As many people I prefer to read things from paper not from a screen.
This document is 101 pages long. A high percentage of each page has no printing on it. What a waste of trees and my time standing beside the printer. I wonder whether you have given this consideration. Maybe you would if you were paying for the printing and postage.
May 21, 2026
Unprompted review
Reply from Houzecheck
Dear Gabi,
Thank you for your review.
I am sorry to hear that you were disappointed.
We would be very happy to investigate any issues for you. We pride ourselves on offering a high level of service and so if you are not happy, please could you call us on 0203 936 9033 or email us on team@houzecheck.com so we can look into these issues for you.
All of our surveyors are fully qualified surveyors registered with the RICS (Royal Institution of Chartered Surveyors) and work to RICS' exacting standards. We would therefore be keen to investigate your concerns.
Kind regards,
Aimee
Customer Services
0203 936 9033
Would 100% Recommend!
Houzecheck rang me very promptly once I had made an online enquiry. Ashley who rang me was very helpful, professional and friendly. The whole process was really easy. Max the surveyor was great, rang me straight away after survey to update me and the report was sent the next day. Very impressed and would recommend.
May 22, 2026
Unprompted review
Reply from Houzecheck
Dear Customer,
Thank you for your review.
I am pleased to read you were happy with the service and would recommend us. I will be sure to pass this on the surveyor!
I am glad we were able to be of service to you.
Kind regards,
Dan
Customer Services
0203 936 9033
Excellent experience with Houzecheck
The service we were provided by Bandish Thakor was great. The survey was set within few days and we got the report a few hours after the surveyors appointment so super quick. The survey done by Kevin Dulake was very thorough and informative, covered all of our concerns. We're very pleased with Housecheck's services, very professional.
May 18, 2026
Unprompted review
Reply from Houzecheck
Dear Magdalena,
Thank you for your review.
I am so pleased that you were happy with the service. We are delighted to have been of service to you.
Good luck with everything!
Kind regards,
Aimee
Customer Services
0203 936 9033
Very clear communication
Very clear communication, report came quickly and told us what we needed to know.
They were also able to match the price of a separate quote which was a very nice gesture.
May 13, 2026
Unprompted review
Reply from Houzecheck
Dear Chris
Thank you for your review.
We are delighted to hear that you were pleased with the service we provided.
Thank you for choosing us and best of luck with everything.
Kind regards,
Karen
Customer Services
0203 936 9033
Reply from Houzecheck
Dear John,
Thank you for your review.
We really appreciate your feedback and are very pleased to have been of service to you.
I will pass your feedback on to the surveyor as I am sure
they will also be delighted.
Kind regards,
Karen
Customer Services
0203 936 9033
Great communication
Great communication! Flexible as appt was moved a couple of times! Surveyor called me with a summary and I got the full report the next day. Excellent customer service
May 18, 2026
Unprompted review
Reply from Houzecheck
Dear Sarah
Thank you for your review.
We are delighted to hear that you were pleased with the service you received.
We really appreciate your feedback and are very happy we were able to assist you.
Best of luck with the purchase!
Kind regards,
Karen
Customer Services
0203 936 9033
Reply from Houzecheck
Dear Adam,
Thank you for your review.
We are pleased to have been of service to you and thank you very much for the recommendation.
Kind regards,
Karen
Customer Services
0203 936 9033
I received an excellent service from…
I received an excellent service from this guys. Very fast and quick delivery of L2 survey. Thanks Paul
May 21, 2026
Reply from Houzecheck
Dear Sunday
Thank you for your review.
We are delighted to hear you found the experience with us excellent.
I will be sure to pass on your thanks to the
team.
Best of luck with the purchase.
Kind regards,
Karen
Customer Services
0203 936 9033
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