Howard Travel Reviews 

158
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thanks for a great recommendation for our summer holiday in Crete, Wayne. Really appreciate the service, as always. It was a fantastic week, notwithstanding the return delays caused by damage to Brist... See more

Company replied

Rated 5 out of 5 stars

Caught up in the hostilities on the way home from a Tigers, Temples and Taj Mahal Tour in India and Nepal. We had a scheduled 3 hour stop-over in Doha, however, we had to be evacuated from the airpor... See more

Company replied

Rated 5 out of 5 stars

Today I 'popped' in to Howard Travel in Trowbridge and was greeted by Lisa Bowman who had met me only briefly once before. She listened to my very vague requirements and found me a lovely cruise holid... See more

Rated 5 out of 5 stars

We have now recently booked two family holidays with Howard Travel, both times dealing with Gemma. The experience was by far better than booking online. Not only was the price better than online but... See more

Company replied

Company details

  1. Travel Agency

Written by the company

We are an award-winning independent travel agent based in Trowbridge, Wiltshire. Established in 1981, we use our wealth of experience and knowledge to create magical holidays for our guests.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(158)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Could not be more helpful

Could not be more helpful, provided suggestions based on our requirements and gave us alternative venues. Did all the booking for us including hotel and flights and our tickets and boarding cards arrived by post within a week. Truly a first class service conducted with the utmost efficiency and professionalism.

January 6, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I would never use anybody else for my…

I would never use anybody else for my Travel requirements. Brilliant knowledge of countries, cities and resorts and always bringing me the best deals. What I love is they will recommend cheaper options if they are better rather than just taking your money. First class service.

January 6, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

We have been clients of Howard Travel…

We have been clients of Howard Travel since 1997/8, and have always had excellent service, today was no exception, whilst we were away this afternoon, Hannah researched cruises for us, and an email was waiting on our return with 4 options, prices and itineraries!! Brilliant!!

December 28, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great holiday

Great holiday, our trip and planned itinerary ran like clockwork. Very well organised by Hannah at Howard Travel .

December 11, 2019
Unprompted review
Rated 5 out of 5 stars

Stars

Stars as usual with best seats on planes, and even let us know of delayed flight home so could stay longer at hotel.

December 9, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. The on board staff were wonderful. The food and service was excellent. Shows were also excellent. Remarkably the sea was calm which made everything more enjoyable.

December 7, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Always good service and excellent helpful staff.

They always give trustworthy advice, bearing in mind our lifestyle, be it a ready-made holiday or one that they will tailor-make for you

They have their own cruise expert who really is an expert

We can't praise them enough.

December 7, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Krakow - Christmas Market 2019

Hannah was extremely helpful with both my booking over the phone & where to go in Krakow.
We were all checked in & boarding passes were printed by Rod.
I fully recommend all the staff in Howard Travel, as they are so knowledgeable & helpful.

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

So easy and helpful

Went in to book a holiday with one weeks noticed and they made it so easy. Gave them our dates and budget within a few minutes found us a perfect hotel, in the perfect location in athens. Always book our holidays with Howard travel now, it's easy, comfortable, always feel welcoming and they help us with anything they can.

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you Hannah Rygor

We are at the moment on our second week of the most amazing holiday.
After the disappointment of the collapse of Thomas Cook, we were rescued by the amazing Hannah Rygor.
Not only did she keep us informed of the impending demise of poor Thomas Cook, she arranged within 12 hours a new holiday.
The hotel is far superior to the one originally booked. Flights from Bristol instead of Gatwick!!!
Hannah you have been incredible such professionalism and compassion.
Well done
Clare and Pete Collins

November 25, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look