2nd year renewal, two cars Alfie our contact recognised us, pulled up our details and we were renewed in minutes. A pleasure to have some personal attention. We changed last year after our previous... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are efficient and knowledgeable…
They are efficient and knowledgeable and do try and succeed in finding you the cheapest and suitable policy for your needs.
Would have no problem recommending them.
Excellent service from start to finish.
Excellent service from start to finish.
Friendly, efficient, knowledgeable and professional.
Always excellent service
Always excellent service. Friendly helpful staff. That’s why we keep coming back. Thank you
Great service
Extremely happy with the service…
Extremely happy with the service received especially as they search the market, enabling a discount on remiums where possible.
you can go and speak face to face with…
you can go and speak face to face with some one. good service.
After a very high requote for my house…
After a very high requote for my house insurance I contacted Howden in Andover and received a very good quotation, which I proceeded with.
Old school great service
We recently had to renew our holiday home insurance and having been appalled at the disrespect shown to us for our loyalty by our insurer for the last 10 years in their ridiculous quote I contacted Howden. Paul Ricardo, who dealt with us, was a breath of fresh air compared with the normal brusque or worse still AI chatbot response you get from this type of organisation. Old school maybe, but actually that's what you need for important decisions. He took plenty of time to understand our needs and was very personable and efficient throughout. A pleasure to deal with and its no surprise that Howden get such high ratings on Trustpilot
The claim was handled rapidly and…
The claim was handled rapidly and without fuss. Hard to see how it could be improved!
Customer satisfaction
I have 5 different insurance policies after researching each one of them Howden gave the best value by for money and cover for 4 out of the 5 policies. The staff are always informative helpful and supportive. I like fact that if there is a problem I can discuss it with a person face to face and they then deal with the insurance company for you.
It was all done without any hassle
It was all done without any hassle, no problem and a great service. Thank you
Very helpful nothing too much trouble…
Very helpful nothing too much trouble all with a smile .
Alwsys give a great survice
Long-tern use of this insurance broker
I have been using this insurance broker since 2007 with no problems.
This year I did not have to contact them with an instruction to renew - it was all done automatically for me. No worries.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








