Excellent service with some sensible and pragmatic help while renewing the policy whilst also changing vehicle at the same time. Can always get through to human being and they will call back if... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Howden is the new name for A-Plan. We do insurance differently. With more than 100 insurance products available, at over 100 branches across the country, our friendly branch teams are dedicated to finding you the right policy at the right price. From car, home or van insurance to horsebox, commercial cover to kit cars; we have access to a range of mainstream and niche insurers, who offer the full breadth of policies to cover your every specialist requirement.
Contact info
2 Des Roches square Witney Oxfordshire OX28 4LE, OX28 4LE, Witney, United Kingdom
- reviews@howdeninsurance.co.uk
- howdeninsurance.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Georgina Bates was great handling this…
Georgina Bates was great handling this long distance insurance of my Porsche Turbo.
She was patient and thorough, and responded to all of my questions promptly.
David Withers
SydneyNSW.
Great price fast and simple service
Professional service which provided me…
Professional service which provided me with correct information
Renewing car insurance was very quick…
Renewing car insurance was very quick and easy. The telephone is always picked up promptly.
The sheer professionalism of the…
The sheer professionalism of the Weybridge branch, always makes me use them, every year.
Very helpful lady explaining everything…
Very helpful lady explaining everything I needed and very informative and very well mannered
The best insurance company
This has, without a doubt, been the best experience I have ever had with an insurance company. Charlie Jones was the one who helped me get insurance for my trike. She went and sorted out a very difficult situation and got it all sorted. I can't put it into words other than outstanding work; from now will use and recommend her to everyone. If you want a professional service and dedicated staff to try and get the best deal, you don't need to go anywhere else than Howden
As good as it gets.
Insurance is a necessity by law. I purchase by quality of Insurance for the money, with a reputable name.
Howdens are easy to deal with and suffice my needs in all respects as above. Very professional.
As good as you'll get with personal service.
May use AI-assist with repliesRead more
DO NOT BE FOOLED!!!
DO NOT BE FOOLED!!!
this company is built on the back of
Barnett Waddingham pensions (read their reviews)
one of the worst private pension providers in the uk holding customers money back to make more 51bn pounds held from retirement pensions.
my issue was to get my private pension sorted from Barnett Waddingham after numerous emails, letters and phone calls no closer.
i strongly advise you read the reviews for Barnett Waddingham to get a better picture of what you are dealing with as they claim to be the best pension site and come up top of the list when searching for pensions,
my personal experience is i tried to sort my pension but just got excuse after excuse
its my money! so not a good start for this company
thank you for listening

Reply from Howden Insurance
Jack was very helpful and patient in…
Jack was very helpful and patient in resolving my classic car insurance.
modified van.
I have come back to howdens who I have insured my van with for many years, but had a 12 month break with another provider. with howdens I feel more confident as they deal with modified vans and cover all aspects at a competitive price . good customer service and communication.
ALL DOCUMENTATION FROW HOWDEN IS…
ALL DOCUMENTATION FROW HOWDEN IS COMPLETELY ACCEPTABLE TO ME/US. HOWDEN ARE ALWAYS AT THE END OF THE PHONE TO GIVE EXPERT HELP AND GUIDANCE WHERE NEEDED.
Howden staff are always polite and…
Howden staff are always polite and helpful. I find using a broker these days is much better than trying to deal with the insurers direct who usually aren't very helpful.
Howdens sorted my car insurance for me…
Howdens sorted my car insurance for me all good no problem thank you
So great to be able to speak on the phone!…
So great to be able to speak to someone who is helpful and understands your needs on the phone rather than a frustrating bot
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







